Troubleshooting
Problem | Cause | Solution |
Cursor will not move | The Num Lock key | Press the Num Lock key. |
using the arrow keys on | may be on. | The Num Lock light should |
the keypad. |
| not be on if you want to use |
|
| the arrow keys. The Num |
|
| Lock key can be disabled |
|
| (or enabled) in Computer |
|
| Setup (F10). |
Cannot remove | Solenoid hood lock, |
workstation cover or | featured on some |
access panel. | systems, is locked. |
Unlock the solenoid hood lock using Computer Setup (F10). The solenoid hood lock FailSafe Key, a device for manually disabling the solenoid hood lock, is available from HP. You will need the FailSafe Key in case of forgotten password, power loss, or workstation malfunction. (Not applicable to the xw8200)
| The panel is locked. | Use the key located on the | |
| (xw6200 and | back of the unit to unlock the | |
| xw8200) | panel. | |
|
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|
Poor performance is | Processor is hot. | 1. | Make sure the airflow to |
experienced. |
|
| the workstation is not |
|
|
| blocked. |
|
| 2. | Make sure the fans are |
|
|
| connected and working |
|
|
| properly. |
|
| 3. Make sure the processor | |
|
|
| heatsink is installed |
|
|
| properly. |
|
|
| |
| Hard drive is full. | Transfer data from the hard | |
|
| drive to create more space | |
|
| on the hard drive. | |
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www.hp.com | Getting Started Guide |