HP xw4100 manual System does not power

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Troubleshooting

ProblemCause Solution

System does not power

System unable to

on and the LEDs on the

power on.

front of the workstation

 

are not blinking.

 

Press and hold the power button for less than 4 seconds. If the hard drive LED turns green, then:

1.Check that the voltage selector, located on the rear of the power supply, is set to the appropriate voltage (for the xw4100 only). Proper voltage setting depends on your region.

2.Remove the expansion cards one at a time until the 5.5 V_aux light on the system board turns on.

3.Replace the system board.

OR

Press and hold the power button for less than 4 seconds. If the hard drive LED does not turn on green then:

1.Check that unit is plugged into a working AC outlet.

2.Open hood and check that the power button harness is properly connected to the system board.

3.Check that both power supply cables are properly connected to the system board.

4.Check to see if the 5.5 V_aux light on the system board is turned on. If it is turned on, then replace the power button harness.

5.If the 5.5 V_aux light on the system board is not turned on, then replace the power supply.

6.Replace the system board.

4–8

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Getting Started Guide

Image 42
Contents Getting Started Guide JuneGetting Started Guide HP Workstations Contents Features and Accessories TroubleshootingIndex Support PrefaceFinding Information Additional DocumentationUsing the Documentation Library CD Windows-based WorkstationsLinux-based Workstations Subscriber’s Choice Parts and AccessoriesLocating Regulatory Information Product BulletinPreface Viii Hardware Setup Quick SetupXw4100/xw4200 Front Panel Components DescriptionXw6200 Front Panel Components Xw8200 Front Panel Components Xw4100 Rear Panel Components ComponentXw4200 Rear Panel Components ComponentXw6200 Rear Panel Components Xw8200 Rear Panel Components Keyboard Customizing the Easy Access buttons Component DescriptionUsing the Windows Logo Key Special Mouse Functions Serial Number and COA Label Location ItemDescriptionHardware Setup Software Setup Windows-preinstalled WorkstationsStarting up the Operating System Restoring the Software Installing or Upgrading Device Drivers Energy StarAccessibility Customizing the Monitor DisplayLinux-preinstalled Workstations Starting up the Linux Operating SystemInstalling with the HP Driver CD Restoring the Linux Operating SystemDownloading the Latest HP Driver CD Linux-enabled Workstations Upgrading Device DriversVerifying Hardware Compatibility Installing the Linux Operating System Hyper-Threading TechnologyTurning off the Workstation Software Setup Features and Accessories Security FeaturesChassis Conversion Features AccessoriesTroubleshooting Self TroubleshootingHP Insight Diagnostics HP Help and Support Center Helpful HintsAt Startup During OperationBasic Troubleshooting Solving General Problems Problem Cause SolutionNum Lock key ProblemCause Solution System does not power Solving Hardware Installation Problems Probable Recommended Problem Cause SolutionProbable Recommended Problem Cause Solution Interpreting xw4100 Diagnostic Lights and Audible Codes Probable Recommended ProblemCause SolutionIs off Suspend To Disk or Hibernate Mode Possible Recommended Activity Beeps Cause ActionAn indicator Possible Recommended Activity Beeps Cause Action For systems with a graphics Support Power on Possible Recommended Activity Beeps Cause Action Red Power LED Possible Recommended Activity Beeps Cause Action Possible Recommended Activity Beeps Cause Action Replace the system Power on Calling Technical Support Index Index Index-3 Index-4