Troubleshooting
Solving Hardware Installation Problems
You may need to reconfigure the workstation when you add or remove hardware, such as an additional diskette drive. If you install a plug and play device, some operating systems automatically recognize the device and configure the workstation. If you install a
| Probable | Recommended |
Problem | Cause | Solution |
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|
|
A new device is not | Device is not seated | Ensure that the device is |
recognized as part of | or connected | properly and securely |
the system. | properly. | connected and that pins in |
|
| the connector are not |
|
| bent down. |
|
|
|
| Cable(s) of new | Ensure that all cables are |
| external device are | properly and securely |
| loose or power | connected and that pins in |
| cables are | the cable or connector are |
| unplugged. | not bent down. |
|
|
|
| Power switch of new | Turn off the workstation, turn |
| external device is | on the external device, then |
| not turned on. | turn on the workstation to |
|
| integrate the device with the |
|
| workstation system. |
When the system advised you of changes to the configuration, you did not accept them.
Reboot the workstation and follow the instructions for accepting the changes.
| A plug and play | Use Computer Setup (F10) to |
| board may not | reconfigure or disable |
| automatically | devices to resolve the |
| configure when | resource conflict. |
| added if the default |
|
| configuration |
|
| conflicts with other |
|
| devices. |
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|
Getting Started Guide | www.hp.com |