HP xw4100 manual ProblemCause Solution

Page 41

Troubleshooting

ProblemCause Solution

Workstation powered off automatically and the Power LED blinks Red two times, once every second, followed by a two second pause. (On the xw4200, xw6200, and 8200, two audible beeps will also be emitted.)

Processor thermal protection activated:

A fan may be blocked or not turning.

OR

The heatsink is not properly attached to the processor.

1.Ensure that the workstation air vents are not blocked and the cooling fan is running.

2.Open hood, press power button, and see if the processor fan spins. If the processor fan is not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed.

3.If fan is plugged in and seated properly, but is not spinning, then replace the processor heatsink assembly.

4.Reseat processor heatsink and verify that fan assembly is properly attached.

5.Contact an authorized reseller or service provider.

Getting Started Guide

www.hp.com

4–7

Image 41
Contents June Getting Started GuideGetting Started Guide HP Workstations Contents Index Features and AccessoriesTroubleshooting Finding Information PrefaceSupport Additional DocumentationLinux-based Workstations Using the Documentation Library CDWindows-based Workstations Locating Regulatory Information Parts and AccessoriesSubscriber’s Choice Product BulletinPreface Viii Quick Setup Hardware SetupDescription Xw4100/xw4200 Front Panel ComponentsXw6200 Front Panel Components Xw8200 Front Panel Components Component Xw4100 Rear Panel ComponentsComponent Xw4200 Rear Panel ComponentsXw6200 Rear Panel Components Xw8200 Rear Panel Components Keyboard Component Description Customizing the Easy Access buttonsUsing the Windows Logo Key Special Mouse Functions ItemDescription Serial Number and COA Label LocationHardware Setup Starting up the Operating System Software SetupWindows-preinstalled Workstations Restoring the Software Energy Star Installing or Upgrading Device DriversCustomizing the Monitor Display AccessibilityStarting up the Linux Operating System Linux-preinstalled WorkstationsDownloading the Latest HP Driver CD Installing with the HP Driver CDRestoring the Linux Operating System Verifying Hardware Compatibility Linux-enabled WorkstationsUpgrading Device Drivers Hyper-Threading Technology Installing the Linux Operating SystemTurning off the Workstation Software Setup Security Features Features and AccessoriesAccessories Chassis Conversion FeaturesHP Insight Diagnostics TroubleshootingSelf Troubleshooting Helpful Hints HP Help and Support CenterDuring Operation At StartupBasic Troubleshooting Problem Cause Solution Solving General ProblemsNum Lock key ProblemCause Solution System does not power Probable Recommended Problem Cause Solution Solving Hardware Installation ProblemsProbable Recommended Problem Cause Solution Probable Recommended ProblemCause Solution Interpreting xw4100 Diagnostic Lights and Audible CodesPossible Recommended Activity Beeps Cause Action Is off Suspend To Disk or Hibernate ModeAn indicator Possible Recommended Activity Beeps Cause Action For systems with a graphics Support Power on Possible Recommended Activity Beeps Cause Action Red Power LED Possible Recommended Activity Beeps Cause Action Possible Recommended Activity Beeps Cause Action Replace the system Power on Calling Technical Support Index Index Index-3 Index-4