HP
339820-002
manual
Customer self repair
Troubleshooting
Specifications
FAQ
Garantieservice Parts Only
Warranty
Diagnosing the problem
Diagnostic tools
How to
Safety
Removing the console switch
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Customer self repair 14
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Contents
HP KVM Server Console Switch Maintenance and Service Guide
Important Safety Information
Contents
Diagnostic tools
Viewing and selecting ports and servers
Réparation par le client CSR
Parts only warranty service
Customer self repair
Service de garantie pièces seules
Riparazione da parte del cliente
Servizio di garanzia per i soli componenti
Reparaciones del propio cliente
Servicio de garantía exclusivo de componentes
Serviço de garantia apenas para peças
Garantieservice Parts Only
Reparo feito pelo cliente
Customer self repair
Customer self repair
Customer self repair
Customer self repair
This section
Illustrated parts catalog
Exploded view
‡REQUIREMENT
Page
System components
Page
HP KVM Server Console Switch spares kit
Replaceable spare parts
Console switch hardware spares kit
Interface adapter spares kits
Expansion module spares kit
Expansion module hardware spares kit
UTP CAT5 cable spares kit
Serial cable spares kit
Required tools
Removal and replacement procedures
Safety considerations
Replacing the console switch
Removal and replacement procedure tips
Removing the console switch
Removing the console switch side-mount hardware
Removing the console switch standard-mount hardware
Removal and replacement procedures
Removing the console switch cantilever-mount hardware
Replacing the console switch side-mount hardware
Removal and replacement procedures
Type B-square-hole rails
Replacing the console switch standard-mount hardware
Removal and replacement procedures
Replacing the console switch cantilever-mount hardware
Type A-round-hole rails
Type B-square-hole rails
Removal and replacement procedures
Removing the expansion module
Removal and replacement procedures
Replacing the expansion module
Replacing the interface adapter
Removing and replacing the expansion module hardware
Removing the interface adapter
Is the console switch operational?
Troubleshooting
Troubleshooting sequence
Has the customer verified the firmware version?
Does the customer have the correct configurations?
Has the customer performed the Run Diagnostics feature?
Does the console switch detect a server connection?
Are the cable connections correct?
Diagnosing the problem
When the console switch password is lost
When the local user cannot view the OSD copyright notice
When the OSD is inaccessible
When the local user cannot view the OSD flag
When the OSD is distorted or not readable
When the Run Diagnostics test fails
When the video resolution is distorted
Are the interface adapters hot-pluggable?
Frequently asked questions
Are the expansion module ports hot-pluggable?
Can the console switch be mounted in a round-hole rack?
How do I access the Main dialog box?
How do I look at my console switch firmware version?
How do I cascade console switches?
How do I locally connect a cascaded console switch?
How do I change the keyboard language?
Where can I get more information?
How do I use the Run Diagnostics feature?
Is the console switch compatible with ILO and RILOE?
How do I look at my interface adapter firmware version?
Frequently asked questions
Diagnostic tools
Activating Run Diagnostics
Running System Diagnostics
Memory Test
Displaying the interface adapter firmware version
Displaying the console switch firmware version
Displaying the firmware version
Displaying the firmware version
Updating the firmware
Updating the console switch firmware
Updating the cascaded console switch firmware
Updating the interface adapter firmware individually
Updating the interface adapter firmware
Updating the interface adapter firmware simultaneously
Click Load Firmware
Compaq Server Console Switch
Cascading console switches
Compatible console switch models
HP IP Console Switch
Server
KVM cable Local port Cascaded console switch Not shown
Mount the console switches in the rack
Cascading console switches
Example of an HP IP Console Switch cascade configuration
Viewing the Port column
Viewing and selecting ports and servers
Viewing servers
Viewing the Server Status column
EID Location for the interface adapter
Component identification
Components
Serial number location
Specifications
Console switch spares specifications
Connection length table
HP contact information
Technical support
Before you contact HP
Acronyms and abbreviations
Index
SPS-ADPTR, INTFC, KYBD/VID/MSE
Index
Top
Page
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Contents