HP 339820-002 manual Removal and replacement procedure tips, Removing the console switch

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Removal and replacement procedure tips

After completing all necessary removal and replacement procedures, power on any attached devices to be sure that all components are operating properly.

IMPORTANT: As you are removing the console switch components, be sure to retain the screws in a safe place and separate them according to their type.

Removing the console switch

1.Power down the console switch and any attached devices.

2.Disconnect all cabling.

NOTE: Identification labels are provided on the UTP CAT5 cables to mark the ports to which they are connected.

3.Remove the console switch.

Replacing the console switch

1.Mount the console switch in the rack.

2.Connect the expansion module ("Replacing the expansion module" on page 42).

3.Connect the interface adapter ("Replacing the interface adapter" on page 43).

4.Power on the console switch. The activity indicator light powers on.

5.Power on the monitor.

6.Power up the server.

7.Update the console switch firmware ("Updating the console switch firmware" on page 59).

8.Update the interface adapter firmware. ("Updating the interface adapter firmware" on page 60)

9.Update the cascaded console switch firmware, if necessary ("Updating the cascaded console switch firmware" on page 59).

The following figure shows one possible configuration for your console switch system.

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Contents HP KVM Server Console Switch Maintenance and Service Guide Important Safety Information Contents Diagnostic tools Viewing and selecting ports and servers Customer self repair Parts only warranty serviceRéparation par le client CSR Service de garantie pièces seules Riparazione da parte del clienteServizio di garanzia per i soli componenti Reparaciones del propio cliente Servicio de garantía exclusivo de componentes Reparo feito pelo cliente Garantieservice Parts OnlyServiço de garantia apenas para peças Customer self repair Customer self repair Customer self repair Customer self repair Exploded view Illustrated parts catalogThis section ‡REQUIREMENT Page System components Page HP KVM Server Console Switch spares kit Replaceable spare partsConsole switch hardware spares kit Interface adapter spares kits Expansion module spares kit Expansion module hardware spares kit UTP CAT5 cable spares kitSerial cable spares kit Safety considerations Removal and replacement proceduresRequired tools Removing the console switch Removal and replacement procedure tipsReplacing the console switch Removing the console switch side-mount hardware Removing the console switch standard-mount hardware Removal and replacement procedures Removing the console switch cantilever-mount hardware Replacing the console switch side-mount hardwareRemoval and replacement procedures Type B-square-hole rails Replacing the console switch standard-mount hardware Removal and replacement procedures Replacing the console switch cantilever-mount hardware Type A-round-hole railsType B-square-hole rails Removal and replacement procedures Removing the expansion module Removal and replacement procedures Replacing the expansion module Removing the interface adapter Removing and replacing the expansion module hardwareReplacing the interface adapter Troubleshooting Troubleshooting sequenceIs the console switch operational? Has the customer verified the firmware version?Has the customer performed the Run Diagnostics feature? Does the console switch detect a server connection?Does the customer have the correct configurations? Are the cable connections correct?Diagnosing the problem When the console switch password is lost When the local user cannot view the OSD copyright noticeWhen the local user cannot view the OSD flag When the OSD is distorted or not readableWhen the OSD is inaccessible When the Run Diagnostics test failsWhen the video resolution is distorted Are the expansion module ports hot-pluggable? Frequently asked questionsAre the interface adapters hot-pluggable? Can the console switch be mounted in a round-hole rack? How do I access the Main dialog box?How do I cascade console switches? How do I locally connect a cascaded console switch?How do I look at my console switch firmware version? How do I change the keyboard language?How do I use the Run Diagnostics feature? Is the console switch compatible with ILO and RILOE?Where can I get more information? How do I look at my interface adapter firmware version?Frequently asked questions Diagnostic tools Activating Run DiagnosticsRunning System Diagnostics Memory TestDisplaying the firmware version Displaying the console switch firmware versionDisplaying the interface adapter firmware version Displaying the firmware version Updating the cascaded console switch firmware Updating the console switch firmwareUpdating the firmware Updating the interface adapter firmware simultaneously Updating the interface adapter firmwareUpdating the interface adapter firmware individually Click Load Firmware Compatible console switch models Cascading console switchesCompaq Server Console Switch HP IP Console Switch Server KVM cable Local port Cascaded console switch Not shown Mount the console switches in the rack Cascading console switches Example of an HP IP Console Switch cascade configuration Viewing servers Viewing and selecting ports and serversViewing the Port column Viewing the Server Status column Components Component identificationEID Location for the interface adapter Serial number location Specifications Console switch spares specificationsConnection length table Before you contact HP Technical supportHP contact information Acronyms and abbreviations Index SPS-ADPTR, INTFC, KYBD/VID/MSEIndex

339820-002 specifications

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