HP 339820-002 manual Updating the firmware, Updating the console switch firmware

Page 59

Updating the firmware

In this section

 

Updating the console switch firmware

59

Updating the cascaded console switch firmware

59

Updating the interface adapter firmware

60

Updating the console switch firmware

NOTE: The PC or laptop used to upgrade the firmware must be running Microsoft® Windows NT®.

1.Connect the serial download cable to the serial download connector on the PC (must be running Windows®) and to the serial download connector ("Components" on page 71) on the rear panel of the console switch.

2.Go to the folder where the firmware files are saved and run the WUpDateHP.exe file.

NOTE: The three .bin files must be in the same folder as the WUpDateHP.exe file.

3.Select which language to install and enter the serial port number of the server to which the console switch is attached.

4.Click Load. The update process begins.

The update process has three updates—Loading Application Firmware, Loading Graphics Chip, and Loading System Data. You see a progress bar for each of those three updates. The firmware update is not done until all of the updates have been loaded. When the firmware is updated, the following message indicating "Update Complete" is displayed.

5.Click Done.

Updating the cascaded console switch firmware

NOTE: The PC or laptop used to upgrade the firmware must be running Microsoft® Windows NT®.

1.Locally connect the cascaded console switch ("How do I locally connect a cascaded console switch?" on page 52).

2.Update the cascaded console switch firmware.

a.Connect the serial download cable to the serial download connector on the PC (must be running Windows®) and to the serial download connector ("Components" on page 71) on the rear panel of the main console switch.

b.Go to the folder where the firmware files are saved and run the WUpDateHP.exe file.

NOTE: The three .bin files must be in the same folder as the WUpDateHP.exe file.

c.Select which language to install and enter the serial port number of the server to which the main console switch is attached.

d.Click Load. The update process begins.

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Contents HP KVM Server Console Switch Maintenance and Service Guide Important Safety Information Contents Diagnostic tools Viewing and selecting ports and servers Réparation par le client CSR Parts only warranty serviceCustomer self repair Riparazione da parte del cliente Service de garantie pièces seulesServizio di garanzia per i soli componenti Reparaciones del propio cliente Servicio de garantía exclusivo de componentes Serviço de garantia apenas para peças Garantieservice Parts OnlyReparo feito pelo cliente Customer self repair Customer self repair Customer self repair Customer self repair This section Illustrated parts catalogExploded view ‡REQUIREMENT Page System components Page Replaceable spare parts HP KVM Server Console Switch spares kitConsole switch hardware spares kit Interface adapter spares kits Expansion module spares kit UTP CAT5 cable spares kit Expansion module hardware spares kitSerial cable spares kit Required tools Removal and replacement proceduresSafety considerations Replacing the console switch Removal and replacement procedure tipsRemoving the console switch Removing the console switch side-mount hardware Removing the console switch standard-mount hardware Removal and replacement procedures Replacing the console switch side-mount hardware Removing the console switch cantilever-mount hardwareRemoval and replacement procedures Type B-square-hole rails Replacing the console switch standard-mount hardware Removal and replacement procedures Type A-round-hole rails Replacing the console switch cantilever-mount hardwareType B-square-hole rails Removal and replacement procedures Removing the expansion module Removal and replacement procedures Replacing the expansion module Replacing the interface adapter Removing and replacing the expansion module hardwareRemoving the interface adapter Has the customer verified the firmware version? TroubleshootingTroubleshooting sequence Is the console switch operational?Are the cable connections correct? Has the customer performed the Run Diagnostics feature?Does the console switch detect a server connection? Does the customer have the correct configurations?Diagnosing the problem When the local user cannot view the OSD copyright notice When the console switch password is lostWhen the Run Diagnostics test fails When the local user cannot view the OSD flagWhen the OSD is distorted or not readable When the OSD is inaccessibleWhen the video resolution is distorted Are the interface adapters hot-pluggable? Frequently asked questionsAre the expansion module ports hot-pluggable? How do I access the Main dialog box? Can the console switch be mounted in a round-hole rack?How do I change the keyboard language? How do I cascade console switches?How do I locally connect a cascaded console switch? How do I look at my console switch firmware version?How do I look at my interface adapter firmware version? How do I use the Run Diagnostics feature?Is the console switch compatible with ILO and RILOE? Where can I get more information?Frequently asked questions Activating Run Diagnostics Diagnostic toolsMemory Test Running System DiagnosticsDisplaying the interface adapter firmware version Displaying the console switch firmware versionDisplaying the firmware version Displaying the firmware version Updating the firmware Updating the console switch firmwareUpdating the cascaded console switch firmware Updating the interface adapter firmware individually Updating the interface adapter firmwareUpdating the interface adapter firmware simultaneously Click Load Firmware Compaq Server Console Switch Cascading console switchesCompatible console switch models HP IP Console Switch Server KVM cable Local port Cascaded console switch Not shown Mount the console switches in the rack Cascading console switches Example of an HP IP Console Switch cascade configuration Viewing the Port column Viewing and selecting ports and serversViewing servers Viewing the Server Status column EID Location for the interface adapter Component identificationComponents Serial number location Console switch spares specifications SpecificationsConnection length table HP contact information Technical supportBefore you contact HP Acronyms and abbreviations SPS-ADPTR, INTFC, KYBD/VID/MSE IndexIndex

339820-002 specifications

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