HP 339820-002 manual Viewing and selecting ports and servers

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Compatible console switch models	62
Compaq Server Console Switch	62
HP IP Console Switch	63
Cascading an HP KVM Server Console Switch with another HP KVM Server Console Switch	63
Example of an HP KVM Server Console Switch cascade configuration	64
Cascading a Compaq Server Console Switch with an HP KVM Server Console Switch	65
Example of a Compaq Server Console Switch cascade configuration	66
Cascading an HP KVM Server Console Switch with an HP IP Console Switch	66
Example of an HP IP Console Switch cascade configuration	68
Viewing and selecting ports and servers	69
Viewing servers	69
Viewing the Port column	69
Viewing the Server Status column	70
Component identification	71
Components	71
EID Location for the interface adapter	71
Serial number location	72
Specifications	73
Console switch spares specifications	73
Connection length table	74
Technical support	75
Before you contact HP	75
HP contact information	75
Acronyms and abbreviations	76
Index	77

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Contents HP KVM Server Console Switch Maintenance and Service Guide Important Safety Information Contents Diagnostic tools Viewing and selecting ports and servers Réparation par le client CSR Parts only warranty serviceCustomer self repair Riparazione da parte del cliente Service de garantie pièces seulesServizio di garanzia per i soli componenti Reparaciones del propio cliente Servicio de garantía exclusivo de componentes Serviço de garantia apenas para peças Garantieservice Parts OnlyReparo feito pelo cliente Customer self repair Customer self repair Customer self repair Customer self repair This section Illustrated parts catalogExploded view ‡REQUIREMENT Page System components Page Replaceable spare parts HP KVM Server Console Switch spares kitConsole switch hardware spares kit Interface adapter spares kits Expansion module spares kit UTP CAT5 cable spares kit Expansion module hardware spares kitSerial cable spares kit Required tools Removal and replacement proceduresSafety considerations Replacing the console switch Removal and replacement procedure tipsRemoving the console switch Removing the console switch side-mount hardware Removing the console switch standard-mount hardware Removal and replacement procedures Replacing the console switch side-mount hardware Removing the console switch cantilever-mount hardwareRemoval and replacement procedures Type B-square-hole rails Replacing the console switch standard-mount hardware Removal and replacement procedures Type A-round-hole rails Replacing the console switch cantilever-mount hardwareType B-square-hole rails Removal and replacement procedures Removing the expansion module Removal and replacement procedures Replacing the expansion module Replacing the interface adapter Removing and replacing the expansion module hardwareRemoving the interface adapter Troubleshooting sequence TroubleshootingIs the console switch operational? Has the customer verified the firmware version?Does the console switch detect a server connection? Has the customer performed the Run Diagnostics feature?Does the customer have the correct configurations? Are the cable connections correct?Diagnosing the problem When the local user cannot view the OSD copyright notice When the console switch password is lostWhen the OSD is distorted or not readable When the local user cannot view the OSD flagWhen the OSD is inaccessible When the Run Diagnostics test failsWhen the video resolution is distorted Are the interface adapters hot-pluggable? Frequently asked questionsAre the expansion module ports hot-pluggable? How do I access the Main dialog box? Can the console switch be mounted in a round-hole rack?How do I locally connect a cascaded console switch? How do I cascade console switches?How do I look at my console switch firmware version? How do I change the keyboard language?Is the console switch compatible with ILO and RILOE? How do I use the Run Diagnostics feature?Where can I get more information? How do I look at my interface adapter firmware version?Frequently asked questions Activating Run Diagnostics Diagnostic toolsMemory Test Running System DiagnosticsDisplaying the interface adapter firmware version Displaying the console switch firmware versionDisplaying the firmware version Displaying the firmware version Updating the firmware Updating the console switch firmwareUpdating the cascaded console switch firmware Updating the interface adapter firmware individually Updating the interface adapter firmwareUpdating the interface adapter firmware simultaneously Click Load Firmware Compaq Server Console Switch Cascading console switchesCompatible console switch models HP IP Console Switch Server KVM cable Local port Cascaded console switch Not shown Mount the console switches in the rack Cascading console switches Example of an HP IP Console Switch cascade configuration Viewing the Port column Viewing and selecting ports and serversViewing servers Viewing the Server Status column EID Location for the interface adapter Component identificationComponents Serial number location Console switch spares specifications SpecificationsConnection length table HP contact information Technical supportBefore you contact HP Acronyms and abbreviations SPS-ADPTR, INTFC, KYBD/VID/MSE IndexIndex