HP 339820-002 Customer self repair, Réparation par le client CSR, Parts only warranty service

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Customer self repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:

•Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

•Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair).

Parts only warranty service

Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge.

For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

Réparation par le client (CSR)

Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:

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Contents HP KVM Server Console Switch Maintenance and Service Guide Important Safety Information Contents Diagnostic tools Viewing and selecting ports and servers Parts only warranty service Customer self repairRéparation par le client CSR Service de garantie pièces seules Riparazione da parte del clienteServizio di garanzia per i soli componenti Reparaciones del propio cliente Servicio de garantía exclusivo de componentes Garantieservice Parts Only Reparo feito pelo clienteServiço de garantia apenas para peças Customer self repair Customer self repair Customer self repair Customer self repair Illustrated parts catalog Exploded viewThis section ‡REQUIREMENT Page System components Page HP KVM Server Console Switch spares kit Replaceable spare partsConsole switch hardware spares kit Interface adapter spares kits Expansion module spares kit Expansion module hardware spares kit UTP CAT5 cable spares kitSerial cable spares kit Removal and replacement procedures Safety considerationsRequired tools Removal and replacement procedure tips Removing the console switchReplacing the console switch Removing the console switch side-mount hardware Removing the console switch standard-mount hardware Removal and replacement procedures Removing the console switch cantilever-mount hardware Replacing the console switch side-mount hardwareRemoval and replacement procedures Type B-square-hole rails Replacing the console switch standard-mount hardware Removal and replacement procedures Replacing the console switch cantilever-mount hardware Type A-round-hole railsType B-square-hole rails Removal and replacement procedures Removing the expansion module Removal and replacement procedures Replacing the expansion module Removing and replacing the expansion module hardware Removing the interface adapterReplacing the interface adapter Is the console switch operational? TroubleshootingTroubleshooting sequence Has the customer verified the firmware version?Does the customer have the correct configurations? Has the customer performed the Run Diagnostics feature?Does the console switch detect a server connection? Are the cable connections correct?Diagnosing the problem When the console switch password is lost When the local user cannot view the OSD copyright noticeWhen the OSD is inaccessible When the local user cannot view the OSD flagWhen the OSD is distorted or not readable When the Run Diagnostics test failsWhen the video resolution is distorted Frequently asked questions Are the expansion module ports hot-pluggable?Are the interface adapters hot-pluggable? Can the console switch be mounted in a round-hole rack? How do I access the Main dialog box?How do I look at my console switch firmware version? How do I cascade console switches?How do I locally connect a cascaded console switch? How do I change the keyboard language?Where can I get more information? How do I use the Run Diagnostics feature?Is the console switch compatible with ILO and RILOE? How do I look at my interface adapter firmware version?Frequently asked questions Diagnostic tools Activating Run DiagnosticsRunning System Diagnostics Memory TestDisplaying the console switch firmware version Displaying the firmware versionDisplaying the interface adapter firmware version Displaying the firmware version Updating the console switch firmware Updating the cascaded console switch firmwareUpdating the firmware Updating the interface adapter firmware Updating the interface adapter firmware simultaneouslyUpdating the interface adapter firmware individually Click Load Firmware Cascading console switches Compatible console switch modelsCompaq Server Console Switch HP IP Console Switch Server KVM cable Local port Cascaded console switch Not shown Mount the console switches in the rack Cascading console switches Example of an HP IP Console Switch cascade configuration Viewing and selecting ports and servers Viewing serversViewing the Port column Viewing the Server Status column Component identification ComponentsEID Location for the interface adapter Serial number location Specifications Console switch spares specificationsConnection length table Technical support Before you contact HPHP contact information Acronyms and abbreviations Index SPS-ADPTR, INTFC, KYBD/VID/MSEIndex

339820-002 specifications

The HP 339820-002 is a versatile and high-performance cartridge designed for HP printers, particularly those that utilize thermal inkjet technology. This specific cartridge is known for its reliability, efficiency, and the high-quality output it produces, making it a popular choice for both home and office environments.

One of the standout features of the HP 339820-002 is its ability to deliver sharp, vibrant colors. It typically contains a combination of colored inks, enabling it to produce accurate and lifelike images as well as crisp text. This makes it ideal for printing everything from everyday documents to high-quality photographs and professional marketing materials.

The cartridge employs advanced ink formulation technologies. HP's proprietary ink technology ensures that the colors are not only vivid but also resistant to fading over time. This is particularly advantageous for businesses that require documents to maintain their quality for long periods. The HP 339820-002 is designed for optimal performance in specific HP printer models, ensuring compatibility and seamless integration.

Another significant characteristic of the HP 339820-002 cartridge is its high page yield. This means users can print a substantial number of pages before needing to replace the cartridge. This aspect is especially important for businesses that rely heavily on printing, as it helps reduce overall printing costs and minimizes downtime associated with frequent cartridge changes.

In terms of installation and maintenance, the HP 339820-002 cartridge is user-friendly. It is designed for straightforward installation, allowing users to replace cartridges without extensive technical knowledge. Additionally, HP provides comprehensive support and resources to assist users in troubleshooting and optimizing printer performance.

The cartridge is also environmentally conscious, as HP has made efforts to reduce the environmental impact of its products through recycling programs. Users can return their used cartridges for recycling, which aligns with the growing demand for sustainable printing solutions.

In summary, the HP 339820-002 cartridge is a highly effective printing solution that offers impressive color quality, high page yield, and ease of use. Coupled with HP’s commitment to sustainability and innovation, it remains a valuable asset for anyone looking to produce high-quality printed materials efficiently and reliably.
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