File access successful?
YES
telnet command successful?
YES
Connection stays up?
YES
7.Verify that the local host's
8.Inspect the routers along the path to the remote host to determine whether they have security features enabled that prevent you from reaching the remote host.
If a file cannot be accessed using the rcp or rsh command, the NO following message is displayed:
permission denied
Complete the following steps:
1.Verify that the user is intended to have access to the remote host. The remote host might be intentionally preventing remote access.
2.Verify that the correct host and user definitions exist in the user's
.rhosts file on the remote host.
3.Verify that the /etc/hosts.equiv file is set up correctly.
4.Verify that the directory and file protection on the files to be copied or the .rhosts file on the remote system are correct.
5.If you are using NFS, see the appropriate NFS documentation.
If the telnet command is not successful, there is a problem with the NO Transport Layer (OSI Layer 4). Do the following:
1. Verify whether you have a problem with a pseudoterminal driver (pty) on your system by issuing the ftp command to the remote host. If the command is successful, there is a problem with a pty on your system. Contact your HP representative. See “Reporting Problems ” (page 92) for more information.
2.Check the /etc/protocols file on both hosts to ensure that TCP is installed and configured. Neither telnet nor ftp will work if TCP is not configured on both sides of the connection.
If it is not, install TCP and issue the telnet command again.
3.Transfer a file to a different remote host on the network. Use the netstat command to check for lost packets.
If network congestion does not appear to be the cause, contact your HP representative. See “Reporting Problems ” (page 92) for more information.
| If the connection terminates abnormally or a network application |
NO | appears to hang, complete the following steps: |
1. Test the network to determine whether the problem is on the local host, remote host, or a host on the path between the two.
Solving HP APA Problems 73