HP Security Camera ML100 manual Support and other resources

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Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.

Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.

Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair).

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Contents HP ProLiant ML100 Series Server User Guide Page Contents Troubleshooting Support and other resources 103 Power up the server Power down the serverServer operations Server setup Optional installation servicesRack planning resources Optimum environmentTemperature requirements Power requirements Rack warningsElectrical grounding requirements Installing hardware options Powering up and configuring the serverInstalling the operating system Registering the serverHardware options installation Access panelIntroduction Processor optionHardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation SAS or Sata hard drive options Remove the hard drive blank Prepare the hard drive Hard drive LED cable option Installing the LED cable ML110 G4 Hardware options installation Hardware options installation Installing the LED cable ML150 G3 Hardware options installation Installing the LED cable ML110 G5, ML115 G5, and ML150 G5 Connector locations ML110 G5, ML115 G5, and ML150 G5Hardware options installation Hardware options installation HP Smart Array E200 controller card Hardware options installation Installing media devices with rails Removable media device optionsInstalling media devices with screws Hardware options installation Installing media devices with a media latch Installing media devices with wire retainers Installing a half-height media deviceInstalling a full-height media device Hardware options installation Interleaving and non-interleaving memory configuration Installing DIMMsMemory options Installing an expansion board with a single retainer Expansion board optionsHardware options installation Installing an expansion board with individual retainers Installing an expansion board with an external retainer Hardware options installation Hardware options installation Server software and configuration utilities HP Insight DiagnosticsROMPaq utility Keeping the system currentEmbedded Sata RAID feature Required hardwareDiskette and CD-ROM drive options HP Integrated Lights-Out Virtual Floppy and CD-ROM drivesConfiguring the Sata RAID feature Enabling Sata RAID functionality in the Bios Setup UtilityProLiant ML110 Generation 3 Server ProLiant ML150 Generation 5 Servers Creating a RAID volume ProLiant ML115 and ML115 G5 ServersUSB diskette and CD-ROM drives DOSInstalling an operating system Installing a supported Microsoft Windows OSInstalling a supported Linux or NetWare OS Troubleshooting Pre-diagnostic stepsImportant safety information Important safety informationTroubleshooting Symptom information Preparing the server for diagnosisCommon problem resolution Service notifications Firmware updatesLoose connections Dimm handling guidelines Hard drive guidelinesSAS and Sata hard drive guidelines Scsi hard drive guidelinesHot-plug Scsi hard drive LED combinations SAS and Sata hard drive LED combinationsTroubleshooting flowcharts Start diagnosis flowchartGeneral diagnosis flowchart SeeGeneral memory problems are occurring on Power-on problems flowchart Support CD, or the HP website Post problems flowchart Symptom information on OS boot problems flowchart Server fault indications flowchart Support CD, or the HP website Hardware problems Power problems Power source problemsPower supply problems UPS problemsGeneral hardware problems Problems with new hardwareLow battery warning is displayed One or more LEDs on the UPS is redUnknown problem Internal system problems Third-party device problemsCD-ROM and DVD drive problems Testing the deviceDAT drive problems Drive is not detectedDAT drive is providing poor performance Diskette drive problems DLT drive problems Server cannot write to tapeDLT drive failure occurs DLT drive does not read tapeFan problems Hard drive problemsAn error occurs during backup, but the backup is completed General fan problems are occurringData is inaccessible No hard drives are recognizedHard drive is not recognized by the server New hard drive is not recognizedMemory problems General memory problems are occurringMemory count error exists Server response time is slower than usualPPM problems Processor problemsServer fails to recognize existing memory Server fails to recognize new memoryExternal device problems Video problemsSystem open circuits and short circuits Audio problems Video colors are wrongSlow-moving horizontal lines are displayed Printer problems Mouse and keyboard problemsModem problems No response occurs when you type AT commands AT commands are not visibleModem does not answer an incoming call Modem does not connect to another modemNetwork controller problems Network controller has stopped working Software problems Operating system problemsOperating system updates When to reconfigure or reload softwareRestoring to a backed-up version Firmware maintenance Linux operating systems Application software problemsAutomatic backup Types of ROMROMPaq utility diskette or USB drive key System ROMROMPaq Disaster Recovery Current firmware versionsUpdating firmware Battery replacement Regulatory compliance notices Regulatory compliance identification numbersFederal Communications Commission notice Modifications CablesCanadian notice Avis Canadien European Union regulatory notice Japanese notice Bsmi notice Korean notice Battery replacement notice Taiwan battery recycling noticeLaser compliance Regulatory compliance notices Electrostatic discharge Preventing electrostatic dischargeGrounding methods to prevent electrostatic discharge Support and other resources Before you contact HPHP contact information Customer Self RepairRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Support and other resources Support and other resources Support and other resources Acronyms and abbreviations LO100PCI Express PDU Documentation feedback Index Installing operating system Temperature requirements