HP Security Camera ML100 manual DLT drive problems, Server cannot write to tape

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DLT drive problems

Server cannot write to tape

Action:

If the drive cleaning light is on, clean the drive.

NOTE: DLT cleaning cartridges are good for only 20 uses. If the cleaning cartridge is near that limit and the drive cleaning light is still on after running the cleaning cartridge, use a new cleaning tape to clean the drive.

If the tape is write protected, remove the write protection. If the tape still does not work, insert another tape into the drive to see if the original tape is faulty.

Refer to the tape drive documentation to be sure the type of tape being used is supported by the drive.

Check each tape cartridge that has been used in the drive to verify its condition and inspect its tape leader to verify it is not damaged and is in the correct position. After you locate any bad cartridges, dispose of them. A working tape drive may drop its leader when using bad cartridges, indicating that they need replacing. If bad cartridges are found, you will need to inspect the DLT drives leader assembly.

o To examine the cartridge take-up leader, tilt the cartridge receiver door on the front of the drive and look inside to see that the drive leader is connected to the buckling link-hook.

o To examine the drive take-up leader, tilt the cartridge receiver door on the front of the drive and look inside to see that the drive leader is connected to the buckling link-hook, which should be engaged in the leader slot.

DLT drive failure occurs

Action:

Be sure the power and signal cables are properly connected.

Be sure the power and signal cable connectors are not damaged.

If the drive is connected to a nonembedded controller, be sure the controller is properly seated.

DLT drive does not read tape

Action:

Be sure the drive is seated.

Be sure the drive is installed properly.

Check each tape cartridge that has been used in the drive to see if a leader was dropped. After you locate any bad cartridges, dispose of them. A working tape drive will drop the leader of a bad cartridge, indicating that the cartridge needs replacing.

Refer to the tape drive documentation to be sure the type of tape being used is supported by the drive.

Server cannot find the DLT drive

Action:

Be sure a device conflict does not exist. Check for duplicate SCSI IDs in use and refer to the documentation of the DLT drive and the array controller to be sure they are compatible.

Troubleshooting 78

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Contents HP ProLiant ML100 Series Server User Guide Page Contents Troubleshooting Support and other resources 103 Power up the server Power down the serverServer operations Rack planning resources Server setupOptional installation services Optimum environmentTemperature requirements Power requirements Rack warningsElectrical grounding requirements Installing the operating system Installing hardware optionsPowering up and configuring the server Registering the serverIntroduction Hardware options installationAccess panel Processor optionHardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation SAS or Sata hard drive options Remove the hard drive blank Prepare the hard drive Hard drive LED cable option Installing the LED cable ML110 G4 Hardware options installation Hardware options installation Installing the LED cable ML150 G3 Hardware options installation Installing the LED cable ML110 G5, ML115 G5, and ML150 G5 Connector locations ML110 G5, ML115 G5, and ML150 G5Hardware options installation Hardware options installation HP Smart Array E200 controller card Hardware options installation Installing media devices with rails Removable media device optionsInstalling media devices with screws Hardware options installation Installing media devices with a media latch Installing media devices with wire retainers Installing a half-height media deviceInstalling a full-height media device Hardware options installation Interleaving and non-interleaving memory configuration Installing DIMMsMemory options Installing an expansion board with a single retainer Expansion board optionsHardware options installation Installing an expansion board with individual retainers Installing an expansion board with an external retainer Hardware options installation Hardware options installation ROMPaq utility Server software and configuration utilitiesHP Insight Diagnostics Keeping the system currentDiskette and CD-ROM drive options Embedded Sata RAID featureRequired hardware HP Integrated Lights-Out Virtual Floppy and CD-ROM drivesConfiguring the Sata RAID feature Enabling Sata RAID functionality in the Bios Setup UtilityProLiant ML110 Generation 3 Server ProLiant ML150 Generation 5 Servers Creating a RAID volume ProLiant ML115 and ML115 G5 ServersUSB diskette and CD-ROM drives DOSInstalling an operating system Installing a supported Microsoft Windows OSInstalling a supported Linux or NetWare OS Important safety information TroubleshootingPre-diagnostic steps Important safety informationTroubleshooting Symptom information Preparing the server for diagnosisCommon problem resolution Service notifications Firmware updatesLoose connections SAS and Sata hard drive guidelines Dimm handling guidelinesHard drive guidelines Scsi hard drive guidelinesHot-plug Scsi hard drive LED combinations SAS and Sata hard drive LED combinationsTroubleshooting flowcharts Start diagnosis flowchartGeneral diagnosis flowchart SeeGeneral memory problems are occurring on Power-on problems flowchart Support CD, or the HP website Post problems flowchart Symptom information on OS boot problems flowchart Server fault indications flowchart Support CD, or the HP website Hardware problems Power supply problems Power problemsPower source problems UPS problemsLow battery warning is displayed General hardware problemsProblems with new hardware One or more LEDs on the UPS is redUnknown problem CD-ROM and DVD drive problems Internal system problemsThird-party device problems Testing the deviceDAT drive problems Drive is not detectedDAT drive is providing poor performance Diskette drive problems DLT drive failure occurs DLT drive problemsServer cannot write to tape DLT drive does not read tapeAn error occurs during backup, but the backup is completed Fan problemsHard drive problems General fan problems are occurringHard drive is not recognized by the server Data is inaccessibleNo hard drives are recognized New hard drive is not recognizedMemory count error exists Memory problemsGeneral memory problems are occurring Server response time is slower than usualServer fails to recognize existing memory PPM problemsProcessor problems Server fails to recognize new memoryExternal device problems Video problemsSystem open circuits and short circuits Audio problems Video colors are wrongSlow-moving horizontal lines are displayed Printer problems Mouse and keyboard problemsModem problems Modem does not answer an incoming call No response occurs when you type AT commandsAT commands are not visible Modem does not connect to another modemNetwork controller problems Network controller has stopped working Software problems Operating system problemsOperating system updates When to reconfigure or reload softwareRestoring to a backed-up version Firmware maintenance Linux operating systems Application software problemsROMPaq utility diskette or USB drive key Automatic backupTypes of ROM System ROMROMPaq Disaster Recovery Current firmware versionsUpdating firmware Battery replacement Regulatory compliance notices Regulatory compliance identification numbersFederal Communications Commission notice Modifications CablesCanadian notice Avis Canadien European Union regulatory notice Japanese notice Bsmi notice Korean notice Battery replacement notice Taiwan battery recycling noticeLaser compliance Regulatory compliance notices Electrostatic discharge Preventing electrostatic dischargeGrounding methods to prevent electrostatic discharge HP contact information Support and other resourcesBefore you contact HP Customer Self RepairRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Support and other resources Support and other resources Support and other resources Acronyms and abbreviations LO100PCI Express PDU Documentation feedback Index Installing operating system Temperature requirements