HP Security Camera ML100 manual OS boot problems flowchart

Page 68

OS boot problems flowchart

Symptom: Server does not boot a previously installed operating system.

Possible causes:

•Corrupted operating system

•Hard drive subsystem problem

Item	See

1	"HP Insight Diagnostics (on page 48)"
2	•	"Operating system problems (on page 89)"
	•	"HP contact information (on page 103)"

Troubleshooting 68

Image 68

Contents HP ProLiant ML100 Series Server User Guide Page Contents Troubleshooting Support and other resources 103 Server operations Power up the serverPower down the server Server setup Optional installation servicesRack planning resources Optimum environmentTemperature requirements Electrical grounding requirements Power requirementsRack warnings Installing hardware options Powering up and configuring the serverInstalling the operating system Registering the serverHardware options installation Access panelIntroduction Processor optionHardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation SAS or Sata hard drive options Remove the hard drive blank Prepare the hard drive Hard drive LED cable option Installing the LED cable ML110 G4 Hardware options installation Hardware options installation Installing the LED cable ML150 G3 Hardware options installation Installing the LED cable ML110 G5, ML115 G5, and ML150 G5 Connector locations ML110 G5, ML115 G5, and ML150 G5Hardware options installation Hardware options installation HP Smart Array E200 controller card Hardware options installation Installing media devices with rails Removable media device optionsInstalling media devices with screws Hardware options installation Installing media devices with a media latch Installing media devices with wire retainers Installing a half-height media deviceInstalling a full-height media device Hardware options installation Memory options Interleaving and non-interleaving memory configurationInstalling DIMMs Installing an expansion board with a single retainer Expansion board optionsHardware options installation Installing an expansion board with individual retainers Installing an expansion board with an external retainer Hardware options installation Hardware options installation Server software and configuration utilities HP Insight DiagnosticsROMPaq utility Keeping the system currentEmbedded Sata RAID feature Required hardwareDiskette and CD-ROM drive options HP Integrated Lights-Out Virtual Floppy and CD-ROM drivesProLiant ML110 Generation 3 Server Configuring the Sata RAID featureEnabling Sata RAID functionality in the Bios Setup Utility ProLiant ML150 Generation 5 Servers Creating a RAID volume ProLiant ML115 and ML115 G5 ServersUSB diskette and CD-ROM drives DOSInstalling a supported Linux or NetWare OS Installing an operating systemInstalling a supported Microsoft Windows OS Troubleshooting Pre-diagnostic stepsImportant safety information Important safety informationTroubleshooting Symptom information Preparing the server for diagnosisLoose connections Common problem resolutionService notifications Firmware updates Dimm handling guidelines Hard drive guidelinesSAS and Sata hard drive guidelines Scsi hard drive guidelinesHot-plug Scsi hard drive LED combinations SAS and Sata hard drive LED combinationsTroubleshooting flowcharts Start diagnosis flowchartGeneral diagnosis flowchart SeeGeneral memory problems are occurring on Power-on problems flowchart Support CD, or the HP website Post problems flowchart Symptom information on OS boot problems flowchart Server fault indications flowchart Support CD, or the HP website Hardware problems Power problems Power source problemsPower supply problems UPS problemsGeneral hardware problems Problems with new hardwareLow battery warning is displayed One or more LEDs on the UPS is redUnknown problem Internal system problems Third-party device problemsCD-ROM and DVD drive problems Testing the deviceDAT drive is providing poor performance DAT drive problemsDrive is not detected Diskette drive problems DLT drive problems Server cannot write to tapeDLT drive failure occurs DLT drive does not read tapeFan problems Hard drive problemsAn error occurs during backup, but the backup is completed General fan problems are occurringData is inaccessible No hard drives are recognizedHard drive is not recognized by the server New hard drive is not recognizedMemory problems General memory problems are occurringMemory count error exists Server response time is slower than usualPPM problems Processor problemsServer fails to recognize existing memory Server fails to recognize new memorySystem open circuits and short circuits External device problemsVideo problems Slow-moving horizontal lines are displayed Audio problemsVideo colors are wrong Modem problems Printer problemsMouse and keyboard problems No response occurs when you type AT commands AT commands are not visibleModem does not answer an incoming call Modem does not connect to another modemNetwork controller problems Network controller has stopped working Software problems Operating system problemsRestoring to a backed-up version Operating system updatesWhen to reconfigure or reload software Firmware maintenance Linux operating systems Application software problemsAutomatic backup Types of ROMROMPaq utility diskette or USB drive key System ROMROMPaq Disaster Recovery Current firmware versionsUpdating firmware Battery replacement Federal Communications Commission notice Regulatory compliance noticesRegulatory compliance identification numbers Canadian notice Avis Canadien ModificationsCables European Union regulatory notice Japanese notice Bsmi notice Korean notice Laser compliance Battery replacement noticeTaiwan battery recycling notice Regulatory compliance notices Grounding methods to prevent electrostatic discharge Electrostatic dischargePreventing electrostatic discharge Support and other resources Before you contact HPHP contact information Customer Self RepairRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Support and other resources Support and other resources Support and other resources PCI Express Acronyms and abbreviationsLO100 PDU Documentation feedback Index Installing operating system Temperature requirements