HP Security Camera ML100 manual Support and other resources

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Support and other resources 109

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Contents HP ProLiant ML100 Series Server User Guide Page Contents Troubleshooting Support and other resources 103 Power down the server Power up the serverServer operations Optional installation services Server setupRack planning resources Optimum environmentTemperature requirements Rack warnings Power requirementsElectrical grounding requirements Powering up and configuring the server Installing hardware optionsInstalling the operating system Registering the serverAccess panel Hardware options installationIntroduction Processor optionHardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation SAS or Sata hard drive options Remove the hard drive blank Prepare the hard drive Hard drive LED cable option Installing the LED cable ML110 G4 Hardware options installation Hardware options installation Installing the LED cable ML150 G3 Hardware options installation Connector locations ML110 G5, ML115 G5, and ML150 G5 Installing the LED cable ML110 G5, ML115 G5, and ML150 G5Hardware options installation Hardware options installation HP Smart Array E200 controller card Hardware options installation Removable media device options Installing media devices with railsInstalling media devices with screws Hardware options installation Installing media devices with a media latch Installing a half-height media device Installing media devices with wire retainersInstalling a full-height media device Hardware options installation Installing DIMMs Interleaving and non-interleaving memory configurationMemory options Expansion board options Installing an expansion board with a single retainerHardware options installation Installing an expansion board with individual retainers Installing an expansion board with an external retainer Hardware options installation Hardware options installation HP Insight Diagnostics Server software and configuration utilitiesROMPaq utility Keeping the system currentRequired hardware Embedded Sata RAID featureDiskette and CD-ROM drive options HP Integrated Lights-Out Virtual Floppy and CD-ROM drivesEnabling Sata RAID functionality in the Bios Setup Utility Configuring the Sata RAID featureProLiant ML110 Generation 3 Server ProLiant ML150 Generation 5 Servers ProLiant ML115 and ML115 G5 Servers Creating a RAID volumeDOS USB diskette and CD-ROM drivesInstalling a supported Microsoft Windows OS Installing an operating systemInstalling a supported Linux or NetWare OS Pre-diagnostic steps TroubleshootingImportant safety information Important safety informationTroubleshooting Preparing the server for diagnosis Symptom informationService notifications Firmware updates Common problem resolutionLoose connections Hard drive guidelines Dimm handling guidelinesSAS and Sata hard drive guidelines Scsi hard drive guidelinesSAS and Sata hard drive LED combinations Hot-plug Scsi hard drive LED combinationsStart diagnosis flowchart Troubleshooting flowchartsSee General diagnosis flowchartGeneral memory problems are occurring on Power-on problems flowchart Support CD, or the HP website Post problems flowchart Symptom information on OS boot problems flowchart Server fault indications flowchart Support CD, or the HP website Hardware problems Power source problems Power problemsPower supply problems UPS problemsProblems with new hardware General hardware problemsLow battery warning is displayed One or more LEDs on the UPS is redUnknown problem Third-party device problems Internal system problemsCD-ROM and DVD drive problems Testing the deviceDrive is not detected DAT drive problemsDAT drive is providing poor performance Diskette drive problems Server cannot write to tape DLT drive problemsDLT drive failure occurs DLT drive does not read tapeHard drive problems Fan problemsAn error occurs during backup, but the backup is completed General fan problems are occurringNo hard drives are recognized Data is inaccessibleHard drive is not recognized by the server New hard drive is not recognizedGeneral memory problems are occurring Memory problemsMemory count error exists Server response time is slower than usualProcessor problems PPM problemsServer fails to recognize existing memory Server fails to recognize new memoryVideo problems External device problemsSystem open circuits and short circuits Video colors are wrong Audio problemsSlow-moving horizontal lines are displayed Mouse and keyboard problems Printer problemsModem problems AT commands are not visible No response occurs when you type AT commandsModem does not answer an incoming call Modem does not connect to another modemNetwork controller problems Network controller has stopped working Operating system problems Software problemsWhen to reconfigure or reload software Operating system updatesRestoring to a backed-up version Linux operating systems Application software problems Firmware maintenanceTypes of ROM Automatic backupROMPaq utility diskette or USB drive key System ROMCurrent firmware versions ROMPaq Disaster RecoveryUpdating firmware Battery replacement Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice Cables ModificationsCanadian notice Avis Canadien European Union regulatory notice Japanese notice Bsmi notice Korean notice Taiwan battery recycling notice Battery replacement noticeLaser compliance Regulatory compliance notices Preventing electrostatic discharge Electrostatic dischargeGrounding methods to prevent electrostatic discharge Before you contact HP Support and other resourcesHP contact information Customer Self RepairRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Support and other resources Support and other resources Support and other resources LO100 Acronyms and abbreviationsPCI Express PDU Documentation feedback Index Installing operating system Temperature requirements
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