HP Security Camera ML100 manual Hardware problems

Page 71

Hardware problems

Power problems (on page 72)

General hardware problems (on page 73)

Internal system problems (on page 75)

System open circuits and short circuits (on page 83)

External device problems (on page 83)

Audio problems (on page 84)

Printer problems (on page 85)

Mouse and keyboard problems (on page 85)

Modem problems (on page 85)

Network controller problems (on page 87)

Troubleshooting 71

Image 71
Contents HP ProLiant ML100 Series Server User Guide Page Contents Troubleshooting Support and other resources 103 Server operations Power up the serverPower down the server Optimum environment Server setupOptional installation services Rack planning resourcesTemperature requirements Electrical grounding requirements Power requirementsRack warnings Registering the server Installing hardware optionsPowering up and configuring the server Installing the operating systemProcessor option Hardware options installationAccess panel IntroductionHardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation Hardware options installation SAS or Sata hard drive options Remove the hard drive blank Prepare the hard drive Hard drive LED cable option Installing the LED cable ML110 G4 Hardware options installation Hardware options installation Installing the LED cable ML150 G3 Hardware options installation Connector locations ML110 G5, ML115 G5, and ML150 G5 Installing the LED cable ML110 G5, ML115 G5, and ML150 G5Hardware options installation Hardware options installation HP Smart Array E200 controller card Hardware options installation Removable media device options Installing media devices with railsInstalling media devices with screws Hardware options installation Installing media devices with a media latch Installing a half-height media device Installing media devices with wire retainersInstalling a full-height media device Hardware options installation Memory options Interleaving and non-interleaving memory configurationInstalling DIMMs Expansion board options Installing an expansion board with a single retainerHardware options installation Installing an expansion board with individual retainers Installing an expansion board with an external retainer Hardware options installation Hardware options installation Keeping the system current Server software and configuration utilitiesHP Insight Diagnostics ROMPaq utilityHP Integrated Lights-Out Virtual Floppy and CD-ROM drives Embedded Sata RAID featureRequired hardware Diskette and CD-ROM drive optionsProLiant ML110 Generation 3 Server Configuring the Sata RAID featureEnabling Sata RAID functionality in the Bios Setup Utility ProLiant ML150 Generation 5 Servers ProLiant ML115 and ML115 G5 Servers Creating a RAID volumeDOS USB diskette and CD-ROM drivesInstalling a supported Linux or NetWare OS Installing an operating systemInstalling a supported Microsoft Windows OS Important safety information TroubleshootingPre-diagnostic steps Important safety informationTroubleshooting Preparing the server for diagnosis Symptom informationLoose connections Common problem resolutionService notifications Firmware updates Scsi hard drive guidelines Dimm handling guidelinesHard drive guidelines SAS and Sata hard drive guidelinesSAS and Sata hard drive LED combinations Hot-plug Scsi hard drive LED combinationsStart diagnosis flowchart Troubleshooting flowchartsSee General diagnosis flowchartGeneral memory problems are occurring on Power-on problems flowchart Support CD, or the HP website Post problems flowchart Symptom information on OS boot problems flowchart Server fault indications flowchart Support CD, or the HP website Hardware problems UPS problems Power problemsPower source problems Power supply problemsOne or more LEDs on the UPS is red General hardware problemsProblems with new hardware Low battery warning is displayedUnknown problem Testing the device Internal system problemsThird-party device problems CD-ROM and DVD drive problemsDAT drive is providing poor performance DAT drive problemsDrive is not detected Diskette drive problems DLT drive does not read tape DLT drive problemsServer cannot write to tape DLT drive failure occursGeneral fan problems are occurring Fan problemsHard drive problems An error occurs during backup, but the backup is completedNew hard drive is not recognized Data is inaccessibleNo hard drives are recognized Hard drive is not recognized by the serverServer response time is slower than usual Memory problemsGeneral memory problems are occurring Memory count error existsServer fails to recognize new memory PPM problemsProcessor problems Server fails to recognize existing memorySystem open circuits and short circuits External device problemsVideo problems Slow-moving horizontal lines are displayed Audio problemsVideo colors are wrong Modem problems Printer problemsMouse and keyboard problems Modem does not connect to another modem No response occurs when you type AT commandsAT commands are not visible Modem does not answer an incoming callNetwork controller problems Network controller has stopped working Operating system problems Software problemsRestoring to a backed-up version Operating system updatesWhen to reconfigure or reload software Linux operating systems Application software problems Firmware maintenanceSystem ROM Automatic backupTypes of ROM ROMPaq utility diskette or USB drive keyCurrent firmware versions ROMPaq Disaster RecoveryUpdating firmware Battery replacement Federal Communications Commission notice Regulatory compliance noticesRegulatory compliance identification numbers Canadian notice Avis Canadien ModificationsCables European Union regulatory notice Japanese notice Bsmi notice Korean notice Laser compliance Battery replacement noticeTaiwan battery recycling notice Regulatory compliance notices Grounding methods to prevent electrostatic discharge Electrostatic dischargePreventing electrostatic discharge Customer Self Repair Support and other resourcesBefore you contact HP HP contact informationRéparation par le client CSR Riparazione da parte del cliente Reparaciones del propio cliente Reparo feito pelo cliente Support and other resources Support and other resources Support and other resources PCI Express Acronyms and abbreviationsLO100 PDU Documentation feedback Index Installing operating system Temperature requirements