HP 3000 Sheet-feed manual Clean the rollers and pad assembly

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6.If streaks still appear, repeat steps 3 through 4. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that the cloth will dry out.

If repeated cycling of the cleaning cloth does not remove the streaks from the scanned image, clean the rollers.

Clean the rollers and pad assembly

Clean the rollers and pad assembly on the following conditions:

As a guideline, clean the rollers and pad assembly after every 5,000 scans. Note that this guideline might vary based on the type of documents you are scanning.

Cleaning the paper path did not remove the streaks or scratches from the scanned images.

You experience repeated document jams.

To clean the rollers, follow these steps:

1.Press and hold the Power button for 3 seconds to turn off the scanner, and then disconnect the USB cable and power supply from the scanner.

2.Open the scanner hatch.

3.Remove any visible lint or dust from the rollers and pad assembly using either compressed air or a clean lint-free cloth moistened with isopropyl alcohol.

1

2

Pad assembly

Rollers

4.Close the scanner hatch, and then reconnect the USB cable and power supply to the scanner.

5.Press the Power button to turn on the scanner.

CAUTION: When cleaning the pad assembly, take care to prevent the cloth from catching on the metal parts.

14 HP Scanjet 3000 Scanner

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Contents HP Scanjet Professional 3000 Scanner Page Contents Product support SpecificationsIndex Scanner hardware Scanner overviewScanner front panel buttons Scanner lamp setting How to scan with the HP Scanjet 3000 scanner driverScanner software Scan Progress WindowLoad originals Use the scannerDocument loading tips HP Scanjet 3000 Scanner Load documents Load cards into the auto document feeder Scan a document Tips on scanningScan from the scanner buttons Scan from TWAIN-compliant scanning softwareScan long documents Useful scanner featuresFilter out a color from a document color channel dropout Useful scanner features Order maintenance and scanning supplies Care and maintenanceClean the scanner glass Clean the paper path Clean the rollers and pad assembly Replace the pad assembly Replace the pick rollerHP Scanjet 3000 Scanner Troubleshooting Basic troubleshooting tipsScanner Installation troubleshooting Check the cablesScanner initialization or hardware problems Check the USB connectionReset the scanner Check that the scanner has powerScanner has stopped working correctly Scanner operation problems Scanner will not turn onScanner lamp stays on Scanner does not scan right awayScanner scans only one side of a two-sided Scanned image is fuzzyScan is completely black or completely white Scanned images are not straightVertical black stripes appear on the scanned image Scan files are too largeScanner paper path problems Scanner buttons are not working correctlyPaper jamming, skewing, misfeeds Windows 2000 Click PropertiesScanning fragile originals Paper does not feed successfullyOriginals are curling up in the scanner output tray Bottom of the scanned image is cut offScanned images have streaks or scratches An item loaded in the scanner jams repeatedlyClean the rollers and pad assembly Document loading tips Control of the scanner buttons Product supportGetting assistance HP Scanjet 3000 driver help Where to get additional informationTechnical resources Specifications Scanner SpecificationsEnvironmental specifications Document specificationsHP Scanjet 3000 Scanner Index Twain
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