HP A510 manual On light is flashing amber, Buttons on the control panel do not respond

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Chapter 8

The On light flashed amber briefly after I turned the printer off.

Solution This is a normal part of the power-down process. It does not indicate a problem with the printer.

The On light is flashing amber.

Cause A printer error has occurred. Try the following solutions.

Solution

●Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.

●Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, and then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Be careful not to touch the contacts inside the printer or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in the power cord (optional). Turn on the printer.

●If the On light continues to flash amber, go to www.hp.com/support or contact HP support.

The buttons on the control panel do not respond.

Cause A printer error has occurred. Wait for about a minute to see if the printer resets. If it does not, try the following solutions.

Solution

●Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, and then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Be careful not to touch the contacts inside the printer or on the battery. Wait about 10 seconds, and then reinstall the battery. Plug in the power cord (optional). Turn on the printer.

●If the printer does not reset and the control panel buttons still do not respond, go to www.hp.com/support or contact HP support.

38	HP Photosmart A510 series

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Contents User Guide Page Hewlett-Packard Company notices Copyrights and trademarksTrademarks Regulatory model identification number VCVRA-0508Contents HP Photosmart A510 series Find more information WelcomeFront of printer Printer partsInside front of printer Rear of printerControl panel Indicator lightsHP Photosmart Internal Battery Optional accessoriesInternal battery compartment HP Photosmart Carrying Case HP Bluetooth Wireless Printer AdapterUse the printer menus To use the printer menu Chapter Start-to-finish printing Photo printing overviewStep Print photos Step Choose a photo layoutChoose and load paper Paper basicsChoose the right paper Load your paperTo change the paper type To load paperPrint from a memory card Memory card CompactFlash How to insert the memory cardGet photos from a memory card Insert a memory cardMultiMediaCard Memory card How to insert the memory card MicrodriveSecure Digital SmartMediaRemove a memory card Memory card How to insert the memory card Memory StickXD-Picture Card To remove a memory cardSelect multiple photos Navigate through and view your photosPrint your photos Choose a photo layoutTo choose a photo layout To print a single photoTo print camera-selected photos To print a photo indexTo create panoramic photos Stitch several photos together Creative projectsPrint panoramic photos Select any photo Print photo stickersTo print panoramic photos To print photo stickersPrint nine frames from a video clip Perfect photos automatically using Photo FixPrint passport photos To print nine frames from a video clipTo use HP Photosmart Share to send photos Mail or upload your photos using HP Photosmart ShareTo turn off Photo Fix Press Photo Fix Print photos from a digital camera Print photos from a Bluetooth devicePrint from other devices To save photos from a memory card to the computer Print photos from a computerClick Transfer To print photos from a computer Windows Print photos from an iPodTo print photos from a computer Mac To import photos to an iPodChapter Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge Clean the outside of the printer Clean and maintain the printerAutomatically clean the print cartridge To clean the outside of the printerPrint a test Manually clean the print cartridge contactsTo clean the print cartridge contacts To align the print cartridge Align the print cartridgeTo print a test Store the printer Store the printer and print cartridgeTransport the printer Maintain the quality of photo paperStore the print cartridge To store photo paperTo transport the printer On light is flashing red TroubleshootingPrinter hardware problems Buttons on the control panel do not respond On light is flashing amberPrinter is plugged in, but it will not turn on Solution Paper does not feed into the printer correctly Solution Printing problemsPaper jammed while printing Photo printed at an angle or is off-center SolutionNo page came out of the printer Solution Printer ejected the paper when preparing to print Blank page came out of the printer SolutionPhotos will not print from an iPod Print quality is poor SolutionWhen I print photos I see unexpected results No page came out of the printer Bluetooth printing problemsMy Bluetooth device cannot find the printer Solution Error message Paper jam. Clear jam then press OK Error messagesPrint quality is poor Photo printed with bordersError message Photo is corrupted Error message Cartridge service station is stuckSolution Chapter System requirements SpecificationsComponent Operating system Processor Mac minimumPrinter specifications International Category Memory cardsChapter HP support If you have a problem, follow these stepsSupport process HP support by phoneAfter the phone support period Additional warranty optionsHP product Duration of limited warranty HP WarrantyChapter Windows users Install the softwareAppendix a Printer menus Printer menusHelp Index USB Screen icons