HP A510 manual Error messages, Print quality is poor, Photo printed with borders

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Print quality is poor.

Solution The photo you printed may be low resolution. For better results, set the digital camera to a higher resolution. Photos taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print.

The photo printed with borders.

Solution The printing application installed on your device with Bluetooth wireless technology may not support borderless printing. Contact the vendor of the device, or go to their support Web site to obtain the latest updates for the printing application.

Error messages

Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

The following error messages may appear on the printer screen. Follow the instructions to resolve the problem.

Error message: Paper jam. Clear jam then press OK.

Solution Try the following steps to clear the paper jam:

If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.

If the paper did not come part way through the front of the printer, try removing it from the back of the printer:

Remove the paper from the input tray, and then pull down on the input tray to open it fully to a horizontal position.

Gently pull the jammed paper to remove it from the back of the printer.

Lift the input tray up until it snaps back into paper-loading position.

If you cannot grasp the edge of the jammed paper to remove it, try the following:

Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, and then plug the power cord back in.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, and then reinstall the battery. If desired, plug in the power cord.

Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper.

Press OK to continue.

HP Photosmart A510 series User Guide

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Contents User Guide Page Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification number VCVRA-0508Contents HP Photosmart A510 series Welcome Find more informationPrinter parts Front of printerRear of printer Inside front of printerIndicator lights Control panelOptional accessories Internal battery compartmentHP Photosmart Internal Battery HP Bluetooth Wireless Printer Adapter Use the printer menusHP Photosmart Carrying Case To use the printer menu Chapter Photo printing overview Start-to-finish printingStep Choose a photo layout Step Print photosPaper basics Choose and load paperChoose the right paper Load your paperTo load paper To change the paper typeMemory card CompactFlash How to insert the memory card Print from a memory cardGet photos from a memory card Insert a memory cardMemory card How to insert the memory card Microdrive MultiMediaCardSecure Digital SmartMediaMemory card How to insert the memory card Memory Stick Remove a memory cardXD-Picture Card To remove a memory cardNavigate through and view your photos Select multiple photosChoose a photo layout Print your photosTo choose a photo layout To print a single photoTo print a photo index To print camera-selected photosCreative projects Print panoramic photosTo create panoramic photos Stitch several photos together Print photo stickers Select any photoTo print panoramic photos To print photo stickersPerfect photos automatically using Photo Fix Print nine frames from a video clipPrint passport photos To print nine frames from a video clipMail or upload your photos using HP Photosmart Share To turn off Photo Fix Press Photo FixTo use HP Photosmart Share to send photos Print photos from a Bluetooth device Print from other devicesPrint photos from a digital camera Print photos from a computer To save photos from a memory card to the computerPrint photos from an iPod Click Transfer To print photos from a computer WindowsTo print photos from a computer Mac To import photos to an iPodChapter Maintain and transport the printer Replace the print cartridgeTo prepare the printer and cartridge Clean and maintain the printer Clean the outside of the printerAutomatically clean the print cartridge To clean the outside of the printerManually clean the print cartridge contacts To clean the print cartridge contactsPrint a test Align the print cartridge To print a testTo align the print cartridge Store the printer and print cartridge Store the printerMaintain the quality of photo paper Transport the printerStore the print cartridge To store photo paperTo transport the printer Troubleshooting Printer hardware problemsOn light is flashing red On light is flashing amber Buttons on the control panel do not respondPrinter is plugged in, but it will not turn on Solution Printing problems Paper does not feed into the printer correctly SolutionPhoto printed at an angle or is off-center Solution No page came out of the printer SolutionPaper jammed while printing Blank page came out of the printer Solution Printer ejected the paper when preparing to printPrint quality is poor Solution When I print photos I see unexpected resultsPhotos will not print from an iPod Bluetooth printing problems My Bluetooth device cannot find the printer SolutionNo page came out of the printer Error messages Error message Paper jam. Clear jam then press OKPrint quality is poor Photo printed with bordersError message Cartridge service station is stuck Error message Photo is corruptedSolution Chapter Specifications System requirementsComponent Operating system Processor Mac minimumPrinter specifications Category Memory cards InternationalChapter If you have a problem, follow these steps HP supportSupport process HP support by phoneAdditional warranty options After the phone support periodHP Warranty HP product Duration of limited warrantyChapter Install the software Windows usersAppendix a Printer menus Printer menusHelp Index USB Screen icons