HP A510 manual Additional warranty options, After the phone support period

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Chapter 10

●Messages that appear when the situation occurs

●Answers to these questions:

–Has this situation happened before?

–Can you re-create it?

–Did you add any new hardware or software to your computer at about the time that this situation began?

–Did anything else occur prior to this situation (such as a thunderstorm, device was moved, etc.)?

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.

Additional warranty options

Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

54	HP Photosmart A510 series

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Contents User Guide Page Hewlett-Packard Company notices Copyrights and trademarksTrademarks Regulatory model identification number VCVRA-0508Contents HP Photosmart A510 series Find more information WelcomeFront of printer Printer partsInside front of printer Rear of printerControl panel Indicator lightsOptional accessories Internal battery compartmentHP Photosmart Internal Battery HP Bluetooth Wireless Printer Adapter Use the printer menusHP Photosmart Carrying Case To use the printer menu Chapter Start-to-finish printing Photo printing overviewStep Print photos Step Choose a photo layoutChoose and load paper Paper basicsChoose the right paper Load your paperTo change the paper type To load paperPrint from a memory card Memory card CompactFlash How to insert the memory cardGet photos from a memory card Insert a memory cardMultiMediaCard Memory card How to insert the memory card MicrodriveSecure Digital SmartMediaRemove a memory card Memory card How to insert the memory card Memory StickXD-Picture Card To remove a memory cardSelect multiple photos Navigate through and view your photosPrint your photos Choose a photo layoutTo choose a photo layout To print a single photoTo print camera-selected photos To print a photo indexCreative projects Print panoramic photosTo create panoramic photos Stitch several photos together Select any photo Print photo stickersTo print panoramic photos To print photo stickersPrint nine frames from a video clip Perfect photos automatically using Photo FixPrint passport photos To print nine frames from a video clipMail or upload your photos using HP Photosmart Share To turn off Photo Fix Press Photo FixTo use HP Photosmart Share to send photos Print photos from a Bluetooth device Print from other devicesPrint photos from a digital camera To save photos from a memory card to the computer Print photos from a computerClick Transfer To print photos from a computer Windows Print photos from an iPodTo print photos from a computer Mac To import photos to an iPodChapter Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge Clean the outside of the printer Clean and maintain the printerAutomatically clean the print cartridge To clean the outside of the printerManually clean the print cartridge contacts To clean the print cartridge contactsPrint a test Align the print cartridge To print a testTo align the print cartridge Store the printer Store the printer and print cartridgeTransport the printer Maintain the quality of photo paperStore the print cartridge To store photo paperTo transport the printer Troubleshooting Printer hardware problemsOn light is flashing red Buttons on the control panel do not respond On light is flashing amberPrinter is plugged in, but it will not turn on Solution Paper does not feed into the printer correctly Solution Printing problemsPhoto printed at an angle or is off-center Solution No page came out of the printer SolutionPaper jammed while printing Printer ejected the paper when preparing to print Blank page came out of the printer SolutionPrint quality is poor Solution When I print photos I see unexpected resultsPhotos will not print from an iPod Bluetooth printing problems My Bluetooth device cannot find the printer SolutionNo page came out of the printer Error message Paper jam. Clear jam then press OK Error messagesPrint quality is poor Photo printed with bordersError message Photo is corrupted Error message Cartridge service station is stuckSolution Chapter System requirements SpecificationsComponent Operating system Processor Mac minimumPrinter specifications International Category Memory cardsChapter HP support If you have a problem, follow these stepsSupport process HP support by phoneAfter the phone support period Additional warranty optionsHP product Duration of limited warranty HP WarrantyChapter Windows users Install the softwareAppendix a Printer menus Printer menusHelp Index USB Screen icons