HP A510 manual Bluetooth printing problems, My Bluetooth device cannot find the printer Solution

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Chapter 8

Bluetooth printing problems

Before contacting HP support, read this section for troubleshooting tips, or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter (if you are using one) and your device with Bluetooth wireless technology.

My Bluetooth device cannot find the printer.

Solution

●Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data.

●Bluetooth Visibility may be set to Not visible. Change this setting to Visible to all as follows:

– Remove any memory cards from the printer memory card slots.

Caution Do not pull out a memory card while the memory card light is flashing.

–Press OK to open the printer menu.

–Select Bluetooth, and then press OK.

–Select Visibility, and then press OK.

–Select Visible to all, and then press OK.

●Bluetooth Security level may be set to High. Change this setting to Low as follows:

–Remove any memory cards from the printer memory card slots.

Caution Do not pull out a memory card while the memory card light is flashing.

–Press OK to display the printer menu.

–Select Bluetooth, and then press OK.

–Select Security level, and then press OK.

–Select Low, and then press OK.

●The passkey (PIN) that the device with Bluetooth wireless technology is using for the printer may be incorrect. Make sure the correct passkey for the printer is entered in the device with Bluetooth wireless technology.

●You may be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).

No page came out of the printer.

Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see Specifications.

44	HP Photosmart A510 series

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Contents User Guide Page Regulatory model identification number VCVRA-0508 Copyrights and trademarksHewlett-Packard Company notices TrademarksContents HP Photosmart A510 series Find more information WelcomeFront of printer Printer partsInside front of printer Rear of printerControl panel Indicator lightsHP Photosmart Internal Battery Optional accessoriesInternal battery compartment HP Photosmart Carrying Case HP Bluetooth Wireless Printer AdapterUse the printer menus To use the printer menu Chapter Start-to-finish printing Photo printing overviewStep Print photos Step Choose a photo layoutLoad your paper Paper basicsChoose and load paper Choose the right paperTo change the paper type To load paperInsert a memory card Memory card CompactFlash How to insert the memory cardPrint from a memory card Get photos from a memory cardSmartMedia Memory card How to insert the memory card MicrodriveMultiMediaCard Secure DigitalTo remove a memory card Memory card How to insert the memory card Memory StickRemove a memory card XD-Picture CardSelect multiple photos Navigate through and view your photosTo print a single photo Choose a photo layoutPrint your photos To choose a photo layoutTo print camera-selected photos To print a photo indexTo create panoramic photos Stitch several photos together Creative projectsPrint panoramic photos To print photo stickers Print photo stickersSelect any photo To print panoramic photosTo print nine frames from a video clip Perfect photos automatically using Photo FixPrint nine frames from a video clip Print passport photosTo use HP Photosmart Share to send photos Mail or upload your photos using HP Photosmart ShareTo turn off Photo Fix Press Photo Fix Print photos from a digital camera Print photos from a Bluetooth devicePrint from other devices To save photos from a memory card to the computer Print photos from a computerTo import photos to an iPod Print photos from an iPodClick Transfer To print photos from a computer Windows To print photos from a computer MacChapter Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge To clean the outside of the printer Clean and maintain the printerClean the outside of the printer Automatically clean the print cartridgePrint a test Manually clean the print cartridge contactsTo clean the print cartridge contacts To align the print cartridge Align the print cartridgeTo print a test Store the printer Store the printer and print cartridgeTo store photo paper Maintain the quality of photo paperTransport the printer Store the print cartridgeTo transport the printer On light is flashing red TroubleshootingPrinter hardware problems Buttons on the control panel do not respond On light is flashing amberPrinter is plugged in, but it will not turn on Solution Paper does not feed into the printer correctly Solution Printing problemsPaper jammed while printing Photo printed at an angle or is off-center SolutionNo page came out of the printer Solution Printer ejected the paper when preparing to print Blank page came out of the printer SolutionPhotos will not print from an iPod Print quality is poor SolutionWhen I print photos I see unexpected results No page came out of the printer Bluetooth printing problemsMy Bluetooth device cannot find the printer Solution Photo printed with borders Error messagesError message Paper jam. Clear jam then press OK Print quality is poorError message Photo is corrupted Error message Cartridge service station is stuckSolution Chapter Mac minimum SpecificationsSystem requirements Component Operating system ProcessorPrinter specifications International Category Memory cardsChapter HP support by phone If you have a problem, follow these stepsHP support Support processAfter the phone support period Additional warranty optionsHP product Duration of limited warranty HP WarrantyChapter Windows users Install the softwareAppendix a Printer menus Printer menusHelp Index USB Screen icons