HP A510 manual Photo printed at an angle or is off-center Solution, Paper jammed while printing

Page 44

If you are using the printer in an extremely high or low humidity environment, insert the paper as far as it will go into the input tray, and load one sheet of photo paper at a time.

If you are using photo paper that is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, use paper that is not curled. For information about proper storage and handling of photo paper, see Maintain the quality of photo paper.

The paper may be too thin or too thick. Try using HP-designed photo paper. For more information, see Choose the right paper.

The photo printed at an angle or is off-center.

Solution

The paper may not be loaded correctly. Reload the paper, making sure that the paper is correctly oriented in the input tray and that the paper-width guide fits close to the edge of the paper. For paper-loading instructions, see Choose and load paper.

The print cartridge may need to be aligned. For more information, see Align the print cartridge.

No page came out of the printer.

Solution

The printer may need attention. Read the printer screen for instructions.

The power may be off or there may be a loose connection. Make sure that the power is on and the power cord is securely connected. If you are using battery power, make sure the battery is correctly installed.

You may not have any paper in the input tray. Check that paper is loaded correctly in the input tray. For paper-loading instructions, see Choose and load paper.

The paper may have jammed while printing. See the following section for instructions on clearing a paper jam.

The paper jammed while printing.

Solution Check the printer screen for instructions. To clear a paper jam, try the following solutions.

If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.

If the paper did not come part way through the front of the printer, try removing it from the back of the printer:

Remove the paper from the input tray, and then pull down on the input tray to open it fully to a horizontal position.

Gently pull the jammed paper to remove it from the back of the printer.

Lift the input tray up until it snaps back into paper-loading position.

HP Photosmart A510 series User Guide

41

Image 44
Contents User Guide Page Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification number VCVRA-0508Contents HP Photosmart A510 series Welcome Find more informationPrinter parts Front of printerRear of printer Inside front of printerIndicator lights Control panelHP Photosmart Internal Battery Optional accessoriesInternal battery compartment HP Photosmart Carrying Case HP Bluetooth Wireless Printer AdapterUse the printer menus To use the printer menu Chapter Photo printing overview Start-to-finish printingStep Choose a photo layout Step Print photosPaper basics Choose and load paperChoose the right paper Load your paperTo load paper To change the paper typeMemory card CompactFlash How to insert the memory card Print from a memory cardGet photos from a memory card Insert a memory cardMemory card How to insert the memory card Microdrive MultiMediaCardSecure Digital SmartMediaMemory card How to insert the memory card Memory Stick Remove a memory cardXD-Picture Card To remove a memory cardNavigate through and view your photos Select multiple photosChoose a photo layout Print your photosTo choose a photo layout To print a single photoTo print a photo index To print camera-selected photosTo create panoramic photos Stitch several photos together Creative projectsPrint panoramic photos Print photo stickers Select any photoTo print panoramic photos To print photo stickersPerfect photos automatically using Photo Fix Print nine frames from a video clipPrint passport photos To print nine frames from a video clipTo use HP Photosmart Share to send photos Mail or upload your photos using HP Photosmart ShareTo turn off Photo Fix Press Photo Fix Print photos from a digital camera Print photos from a Bluetooth devicePrint from other devices Print photos from a computer To save photos from a memory card to the computerPrint photos from an iPod Click Transfer To print photos from a computer WindowsTo print photos from a computer Mac To import photos to an iPodChapter Maintain and transport the printer Replace the print cartridgeTo prepare the printer and cartridge Clean and maintain the printer Clean the outside of the printerAutomatically clean the print cartridge To clean the outside of the printerPrint a test Manually clean the print cartridge contactsTo clean the print cartridge contacts To align the print cartridge Align the print cartridgeTo print a test Store the printer and print cartridge Store the printerMaintain the quality of photo paper Transport the printerStore the print cartridge To store photo paperTo transport the printer On light is flashing red TroubleshootingPrinter hardware problems On light is flashing amber Buttons on the control panel do not respondPrinter is plugged in, but it will not turn on Solution Printing problems Paper does not feed into the printer correctly SolutionPaper jammed while printing Photo printed at an angle or is off-center SolutionNo page came out of the printer Solution Blank page came out of the printer Solution Printer ejected the paper when preparing to printPhotos will not print from an iPod Print quality is poor SolutionWhen I print photos I see unexpected results No page came out of the printer Bluetooth printing problemsMy Bluetooth device cannot find the printer Solution Error messages Error message Paper jam. Clear jam then press OKPrint quality is poor Photo printed with bordersError message Cartridge service station is stuck Error message Photo is corruptedSolution Chapter Specifications System requirementsComponent Operating system Processor Mac minimumPrinter specifications Category Memory cards InternationalChapter If you have a problem, follow these steps HP supportSupport process HP support by phoneAdditional warranty options After the phone support periodHP Warranty HP product Duration of limited warrantyChapter Install the software Windows usersAppendix a Printer menus Printer menusHelp Index USB Screen icons