HP A510 manual Printing problems, Paper does not feed into the printer correctly Solution

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Chapter 8

The optional HP Photosmart Internal Battery is installed in the printer, but it will not charge.

Solution

●Turn off and unplug the printer. Open the battery compartment cover. Remove the battery and reinstall it. Be careful not to touch the contacts on the inside of the battery compartment or on the battery. For more information on how to install the battery, see the documentation that came with the battery.

●Check that the printer power cord is securely connected to both the printer and the power source. When the printer is turned off, the On light flashes green to indicate that the battery is charging.

●Turn on the printer. The battery charging icon, a lightning bolt, flashes above the battery icon on the printer screen to indicate that the battery is charging.

●An empty battery should fully charge in approximately four hours when the printer is not in use. If the battery still does not charge, replace it.

The printer makes noises when I turn it on, or starts making noises after sitting unused for a while.

Solution The printer may make noises after long periods of inactivity (approximately 2 weeks) or when its power supply has been interrupted and then restored. This is normal operation. The printer is performing an automatic maintenance procedure to ensure it produces the best quality output.

Printing problems

Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

The printer does not print borderless photos when I print from the control panel.

Cause The borderless printing option may be turned off.

Solution To turn on borderless printing, follow these steps:

1.Remove any memory cards from the memory card slots.

2.Press OK to open the printer menu.

3.Select Preferences, and then press OK.

4.Select Borderless, and then press OK.

5.Select On, and then press OK.

Paper does not feed into the printer correctly.

Solution

●Make sure that the paper-width guide fits close to the edge of the paper without bending the paper.

●There may be too much paper loaded in the input tray. Remove some paper and try printing again.

●If sheets of photo paper stick together, try loading one sheet at a time.

40	HP Photosmart A510 series

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Contents User Guide Page Regulatory model identification number VCVRA-0508 Copyrights and trademarksHewlett-Packard Company notices TrademarksContents HP Photosmart A510 series Find more information WelcomeFront of printer Printer partsInside front of printer Rear of printerControl panel Indicator lightsInternal battery compartment Optional accessoriesHP Photosmart Internal Battery Use the printer menus HP Bluetooth Wireless Printer AdapterHP Photosmart Carrying Case To use the printer menu Chapter Start-to-finish printing Photo printing overviewStep Print photos Step Choose a photo layoutLoad your paper Paper basicsChoose and load paper Choose the right paperTo change the paper type To load paperInsert a memory card Memory card CompactFlash How to insert the memory cardPrint from a memory card Get photos from a memory cardSmartMedia Memory card How to insert the memory card MicrodriveMultiMediaCard Secure DigitalTo remove a memory card Memory card How to insert the memory card Memory StickRemove a memory card XD-Picture CardSelect multiple photos Navigate through and view your photosTo print a single photo Choose a photo layoutPrint your photos To choose a photo layoutTo print camera-selected photos To print a photo indexPrint panoramic photos Creative projectsTo create panoramic photos Stitch several photos together To print photo stickers Print photo stickersSelect any photo To print panoramic photosTo print nine frames from a video clip Perfect photos automatically using Photo FixPrint nine frames from a video clip Print passport photosTo turn off Photo Fix Press Photo Fix Mail or upload your photos using HP Photosmart ShareTo use HP Photosmart Share to send photos Print from other devices Print photos from a Bluetooth devicePrint photos from a digital camera To save photos from a memory card to the computer Print photos from a computerTo import photos to an iPod Print photos from an iPodClick Transfer To print photos from a computer Windows To print photos from a computer MacChapter Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge To clean the outside of the printer Clean and maintain the printerClean the outside of the printer Automatically clean the print cartridgeTo clean the print cartridge contacts Manually clean the print cartridge contactsPrint a test To print a test Align the print cartridgeTo align the print cartridge Store the printer Store the printer and print cartridgeTo store photo paper Maintain the quality of photo paperTransport the printer Store the print cartridgeTo transport the printer Printer hardware problems Troubleshooting On light is flashing red Buttons on the control panel do not respond On light is flashing amberPrinter is plugged in, but it will not turn on Solution Paper does not feed into the printer correctly Solution Printing problemsNo page came out of the printer Solution Photo printed at an angle or is off-center SolutionPaper jammed while printing Printer ejected the paper when preparing to print Blank page came out of the printer SolutionWhen I print photos I see unexpected results Print quality is poor SolutionPhotos will not print from an iPod My Bluetooth device cannot find the printer Solution Bluetooth printing problemsNo page came out of the printer Photo printed with borders Error messagesError message Paper jam. Clear jam then press OK Print quality is poorError message Photo is corrupted Error message Cartridge service station is stuckSolution Chapter Mac minimum SpecificationsSystem requirements Component Operating system ProcessorPrinter specifications International Category Memory cardsChapter HP support by phone If you have a problem, follow these stepsHP support Support processAfter the phone support period Additional warranty optionsHP product Duration of limited warranty HP WarrantyChapter Windows users Install the softwareAppendix a Printer menus Printer menusHelp Index USB Screen icons