HP A510 manual Error message Cartridge service station is stuck, Error message Photo is corrupted

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Chapter 8

Error message: Automatic paper sensor failed.

Solution The automatic paper sensor is obstructed or damaged. Try moving the printer out of direct sunlight, and then press OK and try printing again. If this does not work, go to www.hp.com/support or contact HP support.

Error message: Cartridge is not compatible. Use appropriate HP cartridge.

Solution Replace the print cartridge with one that is compatible with the printer. For more information, see Replace the print cartridge.

Warning Do not touch the copper-colored contacts inside the print cartridge compartment or on the print cartridge.

Error message: Print cartridge cradle is stuck. Clear jam then press OK.

Solution Follow these steps to clear any obstruction in the path of the print cartridge cradle:

1.Remove any jammed paper from the input or output trays.

2.Turn the printer off and then on again.

Error message: Cartridge service station is stuck.

Solution The print cartridge service station is the component located beneath the print cartridge cradle that wipes and caps the print cartridge for storage. Follow these steps to clear the obstruction blocking the print cartridge service station:

1.Remove any jammed paper from the input and output trays.

2.Turn the printer off and then on again.

Error message: Photo is corrupted

Cause While the printer was printing from a memory card, either another memory card was inserted or a USB device was connected to the front camera port.

Solution Insert only one memory card at a time. Do not insert a USB device while the printer is printing from a memory card. Your photo is not corrupted.

Cause The indicated photo is corrupted on the inserted memory card. Solution Select and print a different photo, or insert a different memory card.

Error message: Card access error. See user manual.

Cause A card access error may indicate that an xD-Picture Card memory card is in a write-protected condition. xD-Picture Card memory cards have a special protection feature to ensure that your pictures are kept safe.

46	HP Photosmart A510 series

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Contents User Guide Page Hewlett-Packard Company notices Copyrights and trademarksTrademarks Regulatory model identification number VCVRA-0508Contents HP Photosmart A510 series Find more information WelcomeFront of printer Printer partsInside front of printer Rear of printerControl panel Indicator lightsInternal battery compartment Optional accessoriesHP Photosmart Internal Battery Use the printer menus HP Bluetooth Wireless Printer AdapterHP Photosmart Carrying Case To use the printer menu Chapter Start-to-finish printing Photo printing overviewStep Print photos Step Choose a photo layoutChoose and load paper Paper basicsChoose the right paper Load your paperTo change the paper type To load paperPrint from a memory card Memory card CompactFlash How to insert the memory cardGet photos from a memory card Insert a memory cardMultiMediaCard Memory card How to insert the memory card MicrodriveSecure Digital SmartMediaRemove a memory card Memory card How to insert the memory card Memory StickXD-Picture Card To remove a memory cardSelect multiple photos Navigate through and view your photosPrint your photos Choose a photo layoutTo choose a photo layout To print a single photoTo print camera-selected photos To print a photo indexPrint panoramic photos Creative projectsTo create panoramic photos Stitch several photos together Select any photo Print photo stickersTo print panoramic photos To print photo stickersPrint nine frames from a video clip Perfect photos automatically using Photo FixPrint passport photos To print nine frames from a video clipTo turn off Photo Fix Press Photo Fix Mail or upload your photos using HP Photosmart ShareTo use HP Photosmart Share to send photos Print from other devices Print photos from a Bluetooth devicePrint photos from a digital camera To save photos from a memory card to the computer Print photos from a computerClick Transfer To print photos from a computer Windows Print photos from an iPodTo print photos from a computer Mac To import photos to an iPodChapter Replace the print cartridge Maintain and transport the printerTo prepare the printer and cartridge Clean the outside of the printer Clean and maintain the printerAutomatically clean the print cartridge To clean the outside of the printerTo clean the print cartridge contacts Manually clean the print cartridge contactsPrint a test To print a test Align the print cartridgeTo align the print cartridge Store the printer Store the printer and print cartridgeTransport the printer Maintain the quality of photo paperStore the print cartridge To store photo paperTo transport the printer Printer hardware problems TroubleshootingOn light is flashing red Buttons on the control panel do not respond On light is flashing amberPrinter is plugged in, but it will not turn on Solution Paper does not feed into the printer correctly Solution Printing problemsNo page came out of the printer Solution Photo printed at an angle or is off-center SolutionPaper jammed while printing Printer ejected the paper when preparing to print Blank page came out of the printer Solution When I print photos I see unexpected results Print quality is poor Solution Photos will not print from an iPod My Bluetooth device cannot find the printer Solution Bluetooth printing problemsNo page came out of the printer Error message Paper jam. Clear jam then press OK Error messagesPrint quality is poor Photo printed with bordersError message Photo is corrupted Error message Cartridge service station is stuckSolution Chapter System requirements SpecificationsComponent Operating system Processor Mac minimumPrinter specifications International Category Memory cardsChapter HP support If you have a problem, follow these stepsSupport process HP support by phoneAfter the phone support period Additional warranty optionsHP product Duration of limited warranty HP WarrantyChapter Windows users Install the softwareAppendix a Printer menus Printer menusHelp Index USB Screen icons