HP 2800 To gain access to HP Instant Support, MyPrintMileage, To gain access to myPrintMileage

Page 39

Note

Note

Note

To gain access to HP Instant Support

zToolbox (Windows)

Click the Information tab, and then click HP Instant Support.

zEmbedded Web server

In a Web browser, type the IP address assigned to the device (this information is listed on the configuration page; see Understanding and printing the configuration page). In the Other Links section of the Information or Settings tab, click HP Instant Support.

Do not bookmark the Web pages that are used to open HP Instant Support. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

myPrintMileage

myPrintMileage is a service that HP provides to help you keep track of your device usage to help you forecast device usage and plan the purchase of supplies. It consists of two parts:

zmyPrintMileage website

zmyPrintMileage AutoSend, a utility that periodically updates the device usage information on the myPrintMileage website

To use myPrintMileage, you must have the following:

zInternet connection

zDevice connected

HP recommends that you enable myPrintMileage to send data for three to six months to allow a meaningful amount of data to accumulate on the myPrintMileage website.

To use the Print accounting features, you must register for the service through the myPrintMileage site.

On the myPrintMileage website, you can see the following items:

zPrint analysis, such as the amount of ink you have used, whether you use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink.

zPrint accounting, which allows you to generate reports showing usage data, cost per page, or cost per job for a specific time period; export this data as Microsoft Excel spreadsheet files; and configure the e-mail alerts and notifications to receive print accounting reports.

To gain access to myPrintMileage

zEmbedded Web server

Click myPrintMileage in the Other Links section.

zToolbox (Windows)

On the Information tab, click myPrintMileage, and then follow the onscreen instruction.

zWindows taskbar

Right-click the Toolbox icon in the Windows taskbar, click myPrintMileage, and then select View my print usage.

Do not bookmark the Web pages that are used to open myPrintMileage. If you bookmark the site and connect to it by using the bookmark, the pages will not contain the current information.

ENWW

Managing the printer 37

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Contents User’s Guide Page User’s Guide Copyright Information Contents Control panel HP supplies and accessories Getting started Finding other resources for the productResource Description Location See Administer the printer Front view Understanding the printer partsControl panel Back view Installing accessories Installing trayTo install tray To install an auto-duplex unit Installing the auto-duplex unitTo install the HP Jetdirect print server Installing the HP Jetdirect print serverDocument Description To obtain more informationTo install a Dimm Installing memory modulesTo verify that the Dimm is installed correctly To enable accessories on Windows computers Enabling accessories in the printer driverCards and envelopes Using the printerTips for selecting and using print media Selecting print mediaCustom-size media Understanding specifications for supported mediaPhoto paper Transparencies20 3 Using the printer Tray Type Weight Capacity Supported media types and weightsMedia Left margin Right margin Top margin Bottom margin Setting minimum marginsTo load tray 1 or tray Loading mediaTray To change settings Mac OS Changing print settingsCanceling a print job To change default settings for all future jobs WindowsPrinting with the front or rear manual feed slot For WindowsFor Mac OS Guidelines for printing on both sides of a Printing on both sides duplexingTo perform automatic duplexing Mac OS To perform duplexing WindowsTo print on special media Mac OS Click Custom Paper Size in the Settings pull-down menuPrinting on special and custom-size media To print on special media WindowsOverview of printer management tasks Configuring and managingPrinter Managing the printerAdminister the printer Monitor the printerUse this tool To obtain the following information Use this tool To do the following Configure network options Overview of printer management toolsEmbedded Web server EWS HP Web Jetadmin software To open the EWSEWS pages Toolbox tabs Tabs ContentsToolbox Windows To open the ToolboxSecurity and privacy HP Instant SupportEmbedded Web server To gain access to HP Instant SupportTo gain access to myPrintMileage MyPrintMileageUnderstanding and printing the configuration To print a configuration Type copy /b path\filename portname at the command promptUpgrading the firmware in the printer Configuring the printer Windows Installing printer software and sharing the printerDirect connection To share the printer on a locally shared network To connect the printer before the installing softwareNetwork connection To install the software on a networkTo install the printing software on client computers To install the printer driver using Add PrinterSelect Network Printer or Network Printer Server Direct connection Configuring the printer Mac OSTo install the software for network or direct connection To share the printer on a locally shared networkTo share among computers with different operating systems To share among computers with the same operating systemDouble-clickAdd/Remove Programs Uninstalling the printer softwareTo uninstall the software for Windows computers To uninstall the software for Macintosh computersTypes of control-panel messages Error messagesControl panel Understanding control-panel messagesMessage Description Control-panel messagesWhen the ink cartridge expires, replace with a new HP Information menu Understanding control-panel menusMessage Value or Submenu Description Paper Handling menu52 5 Control panel Resetting the printer Configure Device menuPrinting menu Default = LetterPaper Path Test menu Maintenance menuDiagnostics menu Print Quality menuEIO menu Changing networking parameters from the control panelChanging networking parameters from the control panel To disable network protocols Disabling network protocols optionalNovell NetWare frame type parameters To access the menus and settings Changing printer settings from the control panelResetting the HP Jetdirect print server To reset the HP Jetdirect print serverTo replace an ink cartridge TroubleshootingMaintaining Replacing the ink cartridgesFrom the embedded Web server From the configurationMaintaining the printheads To check printhead healthTo clean printheads automatically To align the printheadsFrom the control panel To replace the printheads To clean the printhead contacts manually Maintaining the printheads Calibrating the color Calibrating the linefeedTo calibrate the linefeed Troubleshooting tips and resources General troubleshooting tipsTo reset the printer All printer lights are blinking Resetting the control panel languageResolving printing problems Printer shuts down unexpectedlyPrinter does not accept printhead Placement of the text or graphics is wrong Printer takes a long time to printBlank page printed Poor print quality and unexpected printouts Ink is smearing Meaningless characters printCheck the ink cartridges Clean the inside of the auto-duplex unitEnable the printers output ramp Ink is not filling the text or graphics completelyPrintout shows bleeding colors Output is faded or dull coloredColors are printing as black and white Wrong colors are printingCheck printheads Check graphics placementColors do not line up properly Lines or dots are missing from text or graphicsResolving paper-feed problems Embedded Web server EWS cannot be opened Resolving printer management problemsTroubleshooting installation issues Problems printing alignmentProblems installing software Problems connecting to a network General network troubleshootingProblems connecting to a wired network Clearing jams To avoid jamsTo clear a jam Clearing jams To order printing supplies HP supplies and accessoriesOrdering printing supplies online System requirements for ordering printing suppliesNetwork interfaces AccessoriesAccessories and cables Memory modulesSupplies Ink suppliesHP Media HP Photo Paper HP Multipurpose PaperHP Premium Plus Photo Paper HP Premium Photo PaperBusiness communication paper Before you call Support and warrantyObtaining electronic support Obtaining HP telephone supportCountry/Region Telephone number Telephone support numbersObtaining HP telephone support Country/Region Telephone number For support information, call your HP service provider Extent of limited warranty Hewlett-Packard limited warranty statementLimitations of warranty Limitations of liabilityLocal law Enww How do you return a product? HP Inkjet Supplies ExpirationProduct features and capacities Printer specificationsPrinter specifications Physical specificationsOperating system and network protocol specifications Processor and memory specificationsTCP/IP Features Functional specificationsElectrical specifications Environmental specificationsShielded cables Regulatory informationFCC statement EMI statement KoreaPower cord statement Vcci statement Japan Regulatory model numberLED classification Declaration of Conformity Declaration of conformityPower consumption Environmental sustainability programReduction and elimination Product packaging Material safety data sheets End-of-life returnsHazardous materials RecyclingIndex IndexFont support 97 supported 96 laser-quality speed Index Snmp Unix Page Copyright Hewlett-Packard Development Company, L.P
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2800 specifications

The HP 2800 series, specifically designed for small to medium-sized businesses, offers a robust solution for networking and printing needs. This series integrates efficient printing capabilities with advanced networking technologies, making it a preferred choice for businesses looking to streamline their operations.

One of the hallmark features of the HP 2800 is its high-quality printing capabilities. With resolutions reaching up to 1200 x 1200 dpi, users can expect crisp, clear text and vibrant graphics, making it suitable for a variety of documents, from professional reports to marketing materials. Additionally, the series supports various media types and sizes, enhancing its versatility for different printing requirements.

Incorporating HP's innovative printing technologies, the HP 2800 series features HP Smart Install, allowing for easy setup without the need for driver installation from a CD. This plug-and-play feature is particularly beneficial for businesses with limited IT resources, enabling users to quickly get their devices up and running.

Security is a significant focus in the HP 2800 series. It includes HP's Secure Boot and Whitelisting technologies, which prevent unauthorized firmware and software from executing during the startup process. Furthermore, the series is compliant with various security standards, ensuring that sensitive information remains protected throughout the printing process.

Networking is another key aspect of the HP 2800 series. With built-in Ethernet connectivity and optional wireless capabilities, it allows multiple users to access the printer simultaneously, improving collaboration and productivity within the workplace. Additionally, HP’s Mobile Printing solutions enable users to print from their smartphones or tablets, offering flexibility and convenience in today’s fast-paced business environment.

The HP 2800 series is also designed with energy efficiency in mind. It adheres to ENERGY STAR standards, ensuring lower energy consumption during operation and standby modes, which not only reduces costs but also minimizes the environmental impact.

Overall, the HP 2800 series stands out as a reliable, efficient, and secure printing solution for businesses looking to enhance their workflow and productivity. With its advanced features, robust performance, and commitment to security, it is an excellent investment for any organization aiming to optimize their printing capabilities.
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