HP 2800 manual Resolving printer management problems, Embedded Web server EWS cannot be opened

Page 79

Multiple pages are being picked up

zMake sure the media guides are set to the correct markings in the trays for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

zMake sure that the tray is not overloaded with paper.

zWhen you load paper, avoid fanning the stack. Fanning paper can cause static electricity to build up and intensify multiple-pick problems.

zWhen reinserting a tray into the printer, do so gently. Forceful insertion with a full stack of paper may cause sheets to slide up within the printer, causing the printer to jam or pick multiple sheets at one time.

Resolving printer management problems

Embedded Web server (EWS) cannot be opened

Check your network setup

zMake sure you are not using a phone cord to connect the printer to the network.

zMake sure the network cable is securely connected to the printer.

zMake sure the network hub, switch, or router is on and working properly.

Check the computer

Make sure the computer that you are using is connected to the network.

Check your Web browser

Make sure the Web browser meets the minimum system requirements.

See Printer specifications.

Check the printer IP address

zPrint a configuration page, and then locate the printer’s IP address on the second page. See Understanding and printing the configuration page.

zPing the printer using the IP address from an MS-DOS prompt. For example, if the IP address is 123.123.123.123, type the following at the MS-DOS prompt:

C:\Ping 123.123.123.123

If the a reply appears, the IP address is correct.

ENWW

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Contents User’s Guide Page User’s Guide Copyright Information Contents Control panel HP supplies and accessories Finding other resources for the product Getting startedResource Description Location See Administer the printer Front view Understanding the printer partsControl panel Back view Installing tray Installing accessoriesTo install tray To install an auto-duplex unit Installing the auto-duplex unitTo install the HP Jetdirect print server Installing the HP Jetdirect print serverDocument Description To obtain more informationTo install a Dimm Installing memory modulesTo verify that the Dimm is installed correctly To enable accessories on Windows computers Enabling accessories in the printer driverCards and envelopes Using the printerTips for selecting and using print media Selecting print mediaCustom-size media Understanding specifications for supported mediaPhoto paper Transparencies20 3 Using the printer Tray Type Weight Capacity Supported media types and weightsMedia Left margin Right margin Top margin Bottom margin Setting minimum marginsTo load tray 1 or tray Loading mediaTray To change settings Mac OS Changing print settingsCanceling a print job To change default settings for all future jobs WindowsFor Windows Printing with the front or rear manual feed slotFor Mac OS Guidelines for printing on both sides of a Printing on both sides duplexingTo perform automatic duplexing Mac OS To perform duplexing WindowsTo print on special media Mac OS Click Custom Paper Size in the Settings pull-down menuPrinting on special and custom-size media To print on special media WindowsOverview of printer management tasks Configuring and managingPrinter Managing the printerMonitor the printer Administer the printerUse this tool To obtain the following information Use this tool To do the following Overview of printer management tools Configure network optionsEmbedded Web server EWS To open the EWS HP Web Jetadmin softwareEWS pages Toolbox tabs Tabs ContentsToolbox Windows To open the ToolboxSecurity and privacy HP Instant SupportEmbedded Web server To gain access to HP Instant SupportTo gain access to myPrintMileage MyPrintMileageUnderstanding and printing the configuration Type copy /b path\filename portname at the command prompt To print a configurationUpgrading the firmware in the printer Installing printer software and sharing the printer Configuring the printer WindowsDirect connection To share the printer on a locally shared network To connect the printer before the installing softwareNetwork connection To install the software on a networkTo install the printer driver using Add Printer To install the printing software on client computersSelect Network Printer or Network Printer Server Direct connection Configuring the printer Mac OSTo install the software for network or direct connection To share the printer on a locally shared networkTo share among computers with different operating systems To share among computers with the same operating systemDouble-clickAdd/Remove Programs Uninstalling the printer softwareTo uninstall the software for Windows computers To uninstall the software for Macintosh computersTypes of control-panel messages Error messagesControl panel Understanding control-panel messagesMessage Description Control-panel messagesWhen the ink cartridge expires, replace with a new HP Information menu Understanding control-panel menusMessage Value or Submenu Description Paper Handling menu52 5 Control panel Resetting the printer Configure Device menuPrinting menu Default = LetterPaper Path Test menu Maintenance menuDiagnostics menu Print Quality menuEIO menu Changing networking parameters from the control panelChanging networking parameters from the control panel Disabling network protocols optional To disable network protocolsNovell NetWare frame type parameters To access the menus and settings Changing printer settings from the control panelResetting the HP Jetdirect print server To reset the HP Jetdirect print serverTo replace an ink cartridge TroubleshootingMaintaining Replacing the ink cartridgesFrom the embedded Web server From the configurationMaintaining the printheads To check printhead healthTo align the printheads To clean printheads automaticallyFrom the control panel To replace the printheads To clean the printhead contacts manually Maintaining the printheads Calibrating the linefeed Calibrating the colorTo calibrate the linefeed General troubleshooting tips Troubleshooting tips and resourcesTo reset the printer All printer lights are blinking Resetting the control panel languageResolving printing problems Printer shuts down unexpectedlyPrinter does not accept printhead Printer takes a long time to print Placement of the text or graphics is wrongBlank page printed Poor print quality and unexpected printouts Ink is smearing Meaningless characters printCheck the ink cartridges Clean the inside of the auto-duplex unitEnable the printers output ramp Ink is not filling the text or graphics completelyPrintout shows bleeding colors Output is faded or dull coloredColors are printing as black and white Wrong colors are printingCheck printheads Check graphics placementColors do not line up properly Lines or dots are missing from text or graphicsResolving paper-feed problems Embedded Web server EWS cannot be opened Resolving printer management problemsProblems printing alignment Troubleshooting installation issuesProblems installing software General network troubleshooting Problems connecting to a networkProblems connecting to a wired network To avoid jams Clearing jamsTo clear a jam Clearing jams To order printing supplies HP supplies and accessoriesOrdering printing supplies online System requirements for ordering printing suppliesNetwork interfaces AccessoriesAccessories and cables Memory modulesInk supplies SuppliesHP Media HP Photo Paper HP Multipurpose PaperHP Premium Plus Photo Paper HP Premium Photo PaperBusiness communication paper Before you call Support and warrantyObtaining electronic support Obtaining HP telephone supportCountry/Region Telephone number Telephone support numbersObtaining HP telephone support Country/Region Telephone number For support information, call your HP service provider Extent of limited warranty Hewlett-Packard limited warranty statementLimitations of liability Limitations of warrantyLocal law Enww How do you return a product? HP Inkjet Supplies ExpirationProduct features and capacities Printer specificationsPrinter specifications Physical specificationsOperating system and network protocol specifications Processor and memory specificationsTCP/IP Features Functional specificationsElectrical specifications Environmental specificationsShielded cables Regulatory informationFCC statement EMI statement KoreaVcci statement Japan Regulatory model number Power cord statementLED classification Declaration of Conformity Declaration of conformityEnvironmental sustainability program Power consumptionReduction and elimination Product packaging Material safety data sheets End-of-life returnsHazardous materials RecyclingIndex IndexFont support 97 supported 96 laser-quality speed Index Snmp Unix Page Copyright Hewlett-Packard Development Company, L.P
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2800 specifications

The HP 2800 series, specifically designed for small to medium-sized businesses, offers a robust solution for networking and printing needs. This series integrates efficient printing capabilities with advanced networking technologies, making it a preferred choice for businesses looking to streamline their operations.

One of the hallmark features of the HP 2800 is its high-quality printing capabilities. With resolutions reaching up to 1200 x 1200 dpi, users can expect crisp, clear text and vibrant graphics, making it suitable for a variety of documents, from professional reports to marketing materials. Additionally, the series supports various media types and sizes, enhancing its versatility for different printing requirements.

Incorporating HP's innovative printing technologies, the HP 2800 series features HP Smart Install, allowing for easy setup without the need for driver installation from a CD. This plug-and-play feature is particularly beneficial for businesses with limited IT resources, enabling users to quickly get their devices up and running.

Security is a significant focus in the HP 2800 series. It includes HP's Secure Boot and Whitelisting technologies, which prevent unauthorized firmware and software from executing during the startup process. Furthermore, the series is compliant with various security standards, ensuring that sensitive information remains protected throughout the printing process.

Networking is another key aspect of the HP 2800 series. With built-in Ethernet connectivity and optional wireless capabilities, it allows multiple users to access the printer simultaneously, improving collaboration and productivity within the workplace. Additionally, HP’s Mobile Printing solutions enable users to print from their smartphones or tablets, offering flexibility and convenience in today’s fast-paced business environment.

The HP 2800 series is also designed with energy efficiency in mind. It adheres to ENERGY STAR standards, ensuring lower energy consumption during operation and standby modes, which not only reduces costs but also minimizes the environmental impact.

Overall, the HP 2800 series stands out as a reliable, efficient, and secure printing solution for businesses looking to enhance their workflow and productivity. With its advanced features, robust performance, and commitment to security, it is an excellent investment for any organization aiming to optimize their printing capabilities.
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