HP 2800 manual Clearing jams, To avoid jams, To clear a jam

Page 82

Clearing jams

To avoid jams

zMake sure tray 2 is properly inserted, and the printer and trays are placed on a flat surface.

zMake sure that nothing is blocking the paper path.

zDo not overload the trays. See Understanding specifications for supported media.

zLoad paper properly. See Loading media.

zDo not use media that is curled or crumpled.

zAlways use media that conforms with specifications. See Selecting print media.

zMake sure the output tray is not overly full when you send a job to print.

zMake sure media is aligned against the right side of the tray.

zMake sure the media length and width guides are adjusted snugly against the media, but do not crinkle or bend it.

zIf you have extended the tray, do not press the tray extension lock while inserting the tray. Pressing it will cause the tray to retract when you push in the tray and cause paper jam.

To clear a jam

1Remove all media from the output tray.

2Check the rear access panel or the auto-duplex unit.

a Push the button on either side of the rear access panel or the auto-duplex unit and remove the unit.

bLocate any jammed media inside the printer, grasp it with both hands and pull it towards you.

cIf the jam is not there, push the buttons in front of the auto-duplex unit and remove the cover. If the jam is inside, carefully remove it. Close the cover.

dReinsert the rear access panel or the auto-duplex unit into the printer.

80 6 - Maintaining and troubleshooting

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Contents User’s Guide Page User’s Guide Copyright Information Contents Control panel HP supplies and accessories Finding other resources for the product Getting startedResource Description Location See Administer the printer Understanding the printer parts Front viewControl panel Back view Installing tray Installing accessoriesTo install tray Installing the auto-duplex unit To install an auto-duplex unitInstalling the HP Jetdirect print server To install the HP Jetdirect print serverTo obtain more information Document DescriptionInstalling memory modules To install a DimmTo verify that the Dimm is installed correctly Enabling accessories in the printer driver To enable accessories on Windows computersSelecting print media Using the printerTips for selecting and using print media Cards and envelopesTransparencies Understanding specifications for supported mediaPhoto paper Custom-size media20 3 Using the printer Supported media types and weights Tray Type Weight CapacitySetting minimum margins Media Left margin Right margin Top margin Bottom marginLoading media To load tray 1 or trayTray To change default settings for all future jobs Windows Changing print settingsCanceling a print job To change settings Mac OSFor Windows Printing with the front or rear manual feed slotFor Mac OS Printing on both sides duplexing Guidelines for printing on both sides of aTo perform duplexing Windows To perform automatic duplexing Mac OSTo print on special media Windows Click Custom Paper Size in the Settings pull-down menuPrinting on special and custom-size media To print on special media Mac OSManaging the printer Configuring and managingPrinter Overview of printer management tasksMonitor the printer Administer the printerUse this tool To obtain the following information Use this tool To do the following Overview of printer management tools Configure network optionsEmbedded Web server EWS To open the EWS HP Web Jetadmin softwareEWS pages To open the Toolbox Tabs ContentsToolbox Windows Toolbox tabsHP Instant Support Security and privacyMyPrintMileage To gain access to HP Instant SupportTo gain access to myPrintMileage Embedded Web serverUnderstanding and printing the configuration Type copy /b path\filename portname at the command prompt To print a configurationUpgrading the firmware in the printer Installing printer software and sharing the printer Configuring the printer WindowsDirect connection To connect the printer before the installing software To share the printer on a locally shared networkTo install the software on a network Network connectionTo install the printer driver using Add Printer To install the printing software on client computersSelect Network Printer or Network Printer Server To share the printer on a locally shared network Configuring the printer Mac OSTo install the software for network or direct connection Direct connectionTo share among computers with the same operating system To share among computers with different operating systemsTo uninstall the software for Macintosh computers Uninstalling the printer softwareTo uninstall the software for Windows computers Double-clickAdd/Remove ProgramsUnderstanding control-panel messages Error messagesControl panel Types of control-panel messagesControl-panel messages Message DescriptionWhen the ink cartridge expires, replace with a new HP Understanding control-panel menus Information menuPaper Handling menu Message Value or Submenu Description52 5 Control panel Configure Device menu Resetting the printerDefault = Letter Printing menuPrint Quality menu Maintenance menuDiagnostics menu Paper Path Test menuChanging networking parameters from the control panel EIO menuChanging networking parameters from the control panel Disabling network protocols optional To disable network protocolsNovell NetWare frame type parameters To reset the HP Jetdirect print server Changing printer settings from the control panelResetting the HP Jetdirect print server To access the menus and settingsReplacing the ink cartridges TroubleshootingMaintaining To replace an ink cartridgeTo check printhead health From the configurationMaintaining the printheads From the embedded Web serverTo align the printheads To clean printheads automaticallyFrom the control panel To replace the printheads To clean the printhead contacts manually Maintaining the printheads Calibrating the linefeed Calibrating the colorTo calibrate the linefeed General troubleshooting tips Troubleshooting tips and resourcesTo reset the printer Printer shuts down unexpectedly Resetting the control panel languageResolving printing problems All printer lights are blinkingPrinter does not accept printhead Printer takes a long time to print Placement of the text or graphics is wrongBlank page printed Poor print quality and unexpected printouts Meaningless characters print Ink is smearingInk is not filling the text or graphics completely Clean the inside of the auto-duplex unitEnable the printers output ramp Check the ink cartridgesWrong colors are printing Output is faded or dull coloredColors are printing as black and white Printout shows bleeding colorsLines or dots are missing from text or graphics Check graphics placementColors do not line up properly Check printheadsResolving paper-feed problems Resolving printer management problems Embedded Web server EWS cannot be openedProblems printing alignment Troubleshooting installation issuesProblems installing software General network troubleshooting Problems connecting to a networkProblems connecting to a wired network To avoid jams Clearing jamsTo clear a jam Clearing jams System requirements for ordering printing supplies HP supplies and accessoriesOrdering printing supplies online To order printing suppliesMemory modules AccessoriesAccessories and cables Network interfacesInk supplies SuppliesHP Media HP Premium Photo Paper HP Multipurpose PaperHP Premium Plus Photo Paper HP Photo PaperBusiness communication paper Obtaining HP telephone support Support and warrantyObtaining electronic support Before you callTelephone support numbers Country/Region Telephone numberObtaining HP telephone support Country/Region Telephone number For support information, call your HP service provider Hewlett-Packard limited warranty statement Extent of limited warrantyLimitations of liability Limitations of warrantyLocal law Enww HP Inkjet Supplies Expiration How do you return a product?Physical specifications Printer specificationsPrinter specifications Product features and capacitiesProcessor and memory specifications Operating system and network protocol specificationsTCP/IP Functional specifications FeaturesEnvironmental specifications Electrical specificationsEMI statement Korea Regulatory informationFCC statement Shielded cablesVcci statement Japan Regulatory model number Power cord statementLED classification Declaration of conformity Declaration of ConformityEnvironmental sustainability program Power consumptionReduction and elimination Recycling Material safety data sheets End-of-life returnsHazardous materials Product packagingIndex IndexFont support 97 supported 96 laser-quality speed Index Snmp Unix Page Copyright Hewlett-Packard Development Company, L.P
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2800 specifications

The HP 2800 series, specifically designed for small to medium-sized businesses, offers a robust solution for networking and printing needs. This series integrates efficient printing capabilities with advanced networking technologies, making it a preferred choice for businesses looking to streamline their operations.

One of the hallmark features of the HP 2800 is its high-quality printing capabilities. With resolutions reaching up to 1200 x 1200 dpi, users can expect crisp, clear text and vibrant graphics, making it suitable for a variety of documents, from professional reports to marketing materials. Additionally, the series supports various media types and sizes, enhancing its versatility for different printing requirements.

Incorporating HP's innovative printing technologies, the HP 2800 series features HP Smart Install, allowing for easy setup without the need for driver installation from a CD. This plug-and-play feature is particularly beneficial for businesses with limited IT resources, enabling users to quickly get their devices up and running.

Security is a significant focus in the HP 2800 series. It includes HP's Secure Boot and Whitelisting technologies, which prevent unauthorized firmware and software from executing during the startup process. Furthermore, the series is compliant with various security standards, ensuring that sensitive information remains protected throughout the printing process.

Networking is another key aspect of the HP 2800 series. With built-in Ethernet connectivity and optional wireless capabilities, it allows multiple users to access the printer simultaneously, improving collaboration and productivity within the workplace. Additionally, HP’s Mobile Printing solutions enable users to print from their smartphones or tablets, offering flexibility and convenience in today’s fast-paced business environment.

The HP 2800 series is also designed with energy efficiency in mind. It adheres to ENERGY STAR standards, ensuring lower energy consumption during operation and standby modes, which not only reduces costs but also minimizes the environmental impact.

Overall, the HP 2800 series stands out as a reliable, efficient, and secure printing solution for businesses looking to enhance their workflow and productivity. With its advanced features, robust performance, and commitment to security, it is an excellent investment for any organization aiming to optimize their printing capabilities.
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