HP 2800 manual Poor print quality and unexpected printouts

Page 73

Check the page-orientation setting

Make sure the media size and page orientation selected in the application match the settings in the printer driver.

Check the Preserve Layout setting (Windows)

If you are using an auto-duplex unit to do automatic duplex printing, ensure Preserve Layout is selected in the printer driver. Clearing this option may result in unwanted page breaks. See Printing on both sides (duplexing).

Check the printer location and length of USB cable

If the solutions do not work, the problem may be caused by the inability of the application to interpret print settings properly. See the release notes for known software conflicts; or refer to the application’s documentation, or contact the software manufacturer for specific help.

Poor print quality and unexpected printouts

Check the printheads and ink cartridges

Replace any clogged or worn printheads or low ink cartridges (see Maintaining the printheads), and try to print again.

Check the paper quality

The paper might be too moist or too rough. Make sure the media used meets HP specifications (see Selecting print media), and try to print again.

Check the type of media loaded in the printer

zMake sure the tray supports the type of media you have loaded. See Understanding specifications for supported media.

zMake sure you have selected the tray in the printer driver that contains the media you want to use. See Changing print settings.

Check the printer location and length of USB cable

See Check the printer location and length of USB cable.

ENWW

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Contents User’s Guide Page User’s Guide Copyright Information Contents Control panel HP supplies and accessories Finding other resources for the product Getting startedResource Description Location See Administer the printer Front view Understanding the printer partsControl panel Back view Installing tray Installing accessoriesTo install tray To install an auto-duplex unit Installing the auto-duplex unitTo install the HP Jetdirect print server Installing the HP Jetdirect print serverDocument Description To obtain more informationTo install a Dimm Installing memory modulesTo verify that the Dimm is installed correctly To enable accessories on Windows computers Enabling accessories in the printer driverTips for selecting and using print media Using the printerSelecting print media Cards and envelopesPhoto paper Understanding specifications for supported mediaTransparencies Custom-size media20 3 Using the printer Tray Type Weight Capacity Supported media types and weightsMedia Left margin Right margin Top margin Bottom margin Setting minimum marginsTo load tray 1 or tray Loading mediaTray Canceling a print job Changing print settingsTo change default settings for all future jobs Windows To change settings Mac OSFor Windows Printing with the front or rear manual feed slotFor Mac OS Guidelines for printing on both sides of a Printing on both sides duplexingTo perform automatic duplexing Mac OS To perform duplexing WindowsPrinting on special and custom-size media Click Custom Paper Size in the Settings pull-down menuTo print on special media Windows To print on special media Mac OSPrinter Configuring and managingManaging the printer Overview of printer management tasksMonitor the printer Administer the printerUse this tool To obtain the following information Use this tool To do the following Overview of printer management tools Configure network optionsEmbedded Web server EWS To open the EWS HP Web Jetadmin softwareEWS pages Toolbox Windows Tabs ContentsTo open the Toolbox Toolbox tabsSecurity and privacy HP Instant SupportTo gain access to myPrintMileage To gain access to HP Instant SupportMyPrintMileage Embedded Web serverUnderstanding and printing the configuration Type copy /b path\filename portname at the command prompt To print a configurationUpgrading the firmware in the printer Installing printer software and sharing the printer Configuring the printer WindowsDirect connection To share the printer on a locally shared network To connect the printer before the installing softwareNetwork connection To install the software on a networkTo install the printer driver using Add Printer To install the printing software on client computersSelect Network Printer or Network Printer Server To install the software for network or direct connection Configuring the printer Mac OSTo share the printer on a locally shared network Direct connectionTo share among computers with different operating systems To share among computers with the same operating systemTo uninstall the software for Windows computers Uninstalling the printer softwareTo uninstall the software for Macintosh computers Double-clickAdd/Remove ProgramsControl panel Error messagesUnderstanding control-panel messages Types of control-panel messagesMessage Description Control-panel messagesWhen the ink cartridge expires, replace with a new HP Information menu Understanding control-panel menusMessage Value or Submenu Description Paper Handling menu52 5 Control panel Resetting the printer Configure Device menuPrinting menu Default = LetterDiagnostics menu Maintenance menuPrint Quality menu Paper Path Test menuEIO menu Changing networking parameters from the control panelChanging networking parameters from the control panel Disabling network protocols optional To disable network protocolsNovell NetWare frame type parameters Resetting the HP Jetdirect print server Changing printer settings from the control panelTo reset the HP Jetdirect print server To access the menus and settingsMaintaining TroubleshootingReplacing the ink cartridges To replace an ink cartridgeMaintaining the printheads From the configurationTo check printhead health From the embedded Web serverTo align the printheads To clean printheads automaticallyFrom the control panel To replace the printheads To clean the printhead contacts manually Maintaining the printheads Calibrating the linefeed Calibrating the colorTo calibrate the linefeed General troubleshooting tips Troubleshooting tips and resourcesTo reset the printer Resolving printing problems Resetting the control panel languagePrinter shuts down unexpectedly All printer lights are blinkingPrinter does not accept printhead Printer takes a long time to print Placement of the text or graphics is wrongBlank page printed Poor print quality and unexpected printouts Ink is smearing Meaningless characters printEnable the printers output ramp Clean the inside of the auto-duplex unitInk is not filling the text or graphics completely Check the ink cartridgesColors are printing as black and white Output is faded or dull coloredWrong colors are printing Printout shows bleeding colorsColors do not line up properly Check graphics placementLines or dots are missing from text or graphics Check printheadsResolving paper-feed problems Embedded Web server EWS cannot be opened Resolving printer management problemsProblems printing alignment Troubleshooting installation issuesProblems installing software General network troubleshooting Problems connecting to a networkProblems connecting to a wired network To avoid jams Clearing jamsTo clear a jam Clearing jams Ordering printing supplies online HP supplies and accessoriesSystem requirements for ordering printing supplies To order printing suppliesAccessories and cables AccessoriesMemory modules Network interfacesInk supplies SuppliesHP Media HP Premium Plus Photo Paper HP Multipurpose PaperHP Premium Photo Paper HP Photo PaperBusiness communication paper Obtaining electronic support Support and warrantyObtaining HP telephone support Before you callCountry/Region Telephone number Telephone support numbersObtaining HP telephone support Country/Region Telephone number For support information, call your HP service provider Extent of limited warranty Hewlett-Packard limited warranty statementLimitations of liability Limitations of warrantyLocal law Enww How do you return a product? HP Inkjet Supplies ExpirationPrinter specifications Printer specificationsPhysical specifications Product features and capacitiesOperating system and network protocol specifications Processor and memory specificationsTCP/IP Features Functional specificationsElectrical specifications Environmental specificationsFCC statement Regulatory informationEMI statement Korea Shielded cablesVcci statement Japan Regulatory model number Power cord statementLED classification Declaration of Conformity Declaration of conformityEnvironmental sustainability program Power consumptionReduction and elimination Hazardous materials Material safety data sheets End-of-life returnsRecycling Product packagingIndex IndexFont support 97 supported 96 laser-quality speed Index Snmp Unix Page Copyright Hewlett-Packard Development Company, L.P
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2800 specifications

The HP 2800 series, specifically designed for small to medium-sized businesses, offers a robust solution for networking and printing needs. This series integrates efficient printing capabilities with advanced networking technologies, making it a preferred choice for businesses looking to streamline their operations.

One of the hallmark features of the HP 2800 is its high-quality printing capabilities. With resolutions reaching up to 1200 x 1200 dpi, users can expect crisp, clear text and vibrant graphics, making it suitable for a variety of documents, from professional reports to marketing materials. Additionally, the series supports various media types and sizes, enhancing its versatility for different printing requirements.

Incorporating HP's innovative printing technologies, the HP 2800 series features HP Smart Install, allowing for easy setup without the need for driver installation from a CD. This plug-and-play feature is particularly beneficial for businesses with limited IT resources, enabling users to quickly get their devices up and running.

Security is a significant focus in the HP 2800 series. It includes HP's Secure Boot and Whitelisting technologies, which prevent unauthorized firmware and software from executing during the startup process. Furthermore, the series is compliant with various security standards, ensuring that sensitive information remains protected throughout the printing process.

Networking is another key aspect of the HP 2800 series. With built-in Ethernet connectivity and optional wireless capabilities, it allows multiple users to access the printer simultaneously, improving collaboration and productivity within the workplace. Additionally, HP’s Mobile Printing solutions enable users to print from their smartphones or tablets, offering flexibility and convenience in today’s fast-paced business environment.

The HP 2800 series is also designed with energy efficiency in mind. It adheres to ENERGY STAR standards, ensuring lower energy consumption during operation and standby modes, which not only reduces costs but also minimizes the environmental impact.

Overall, the HP 2800 series stands out as a reliable, efficient, and secure printing solution for businesses looking to enhance their workflow and productivity. With its advanced features, robust performance, and commitment to security, it is an excellent investment for any organization aiming to optimize their printing capabilities.
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