HP 5350 manual Help, Try these solutions to the most common problems

Page 74

HELP

BT Diverse 5350 ~ 5th Edition ~ 19th June ’03 ~ 5193

Help

Try these solutions to the most common problems.

Problem

Possible cause

Solution

Handset not registering.

The base is not powered.

Make sure that the power supply

 

There are no batteries in the

is plugged in at the base and

 

handset.

switched on. Make sure that the

 

 

rechargeable batteries (included)

 

 

are fitted in the handset correctly.

 

 

Switch the handset off and then

 

 

back on again, place the handset

 

 

on to the base again and leave

 

 

for approx. 1 minute to try

 

 

registering again.

 

 

If this is still unsuccessful, then try a

 

 

manual registration (see page 70).

 

 

 

You have forgotten your base

You have changed the PIN.

Try entering the default PIN (0000).

station PIN number.

 

If you have changed the PIN and

 

 

cannot remember the number you

 

 

will need to contact the BT Diverse

 

 

Helpline on 08457 908070.

 

 

 

No display.

The handset is switched off.

Hold down RED PHONE for

 

 

1 second.

 

 

Charge or replace the batteries.

 

 

 

Nothing happens when you press

Keyguard may be switched on.

Hold down the # button for

any button.

 

1 second.

 

 

 

No connection between handset

Are you out of range of the base

Move closer to the base station.

and base station.

station.

 

 

Handset is not registered.

Register the handset.

 

Base station is not switched on.

Check the mains power is connected

 

 

correctly.

 

 

 

Handset on the base does not

Is the handset placed on the base

Make sure that the handset is placed

charge.

properly?

on the base or in the charger correctly.

 

 

You will hear a confirmation tone.

 

Are the batteries in correctly?

Check that you have put the batteries

 

 

in the right way, you will hear a

 

 

confirmation tone.

 

 

 

BT Diverse Helpline – 08457 908 070

72

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Contents User Guide Page At a glance Extra DirectoryBase underside This guide Menu structure SMSOn the next page… Messages Quick guide to handset settings Quick guide to handset display icons Introduction Unpacking your For your records BT DiverseGeneral Safety informationSafety information EnvironmentalPlan the location Setting upPlug the power supply Unit into the wall socketInsert the batteries Registering and charging the handsetIf the icons on the display Flash continuously Battery level iconsBattery performance Out of range?Setting the date and time Using the telephone Making and ending callsTo receive an external call To adjust the handsfree volume whilst in handsfree modeHandsfree To answer a call in handsfree To make a handsfree callEntering names Using the directoryEntry SeeCharacter map To dial a number in the directory VIP ringingTo mark a directory entry as a VIP caller To view directory entrySend Entry To delete an entry To delete the entire directoryTo record a voice pattern for a new entry Voice activated directory diallingExtra directory Voice Directory Select UserTo record a voice pattern for an existing entry To delete a voice pattern To dial a number using voice activated diallingTo play a user’s voice pattern Please speak nowLEFT/RIGHT and Delete To view or edit a voice activated entryTo edit the entry Been deleted! and you will To delete the entire voice activated listTo enter a user name for a voice user Change User NameTo copy numbers shown in the redial list to the directory RedialTo dial a number in the redial list To delete a number from the redial listPaging and internal calls To switch secrecy on/offSecrecy To transfer an external call between handsetsTo return to your external caller To answer a waiting call during an internal callCall Waiting To listen in on an external call To switch listening in on and offListening in to an external call Press the Green PhoneCaller Display and other BT Calling Features Calls listTo view the Calls list To display the date and time the call was receivedBeen deleted To switch the voice announcement on and offVoice announced Caller Display EmptyAnswering machine Other BT Calling FeaturesSMS text messaging Call WaitingTo withhold your number from being sent To switch Call Waiting on/offServices Ring Back OffYou can divert calls No Answer or When BusyTo set Call Divert Voice Mail Additional featuresTo set one-touch access to your messages If Network Mailbox is selectedCall Director To switch Call Director on and offTo retrieve messages from your Voice Mail service 7000P1234#P000000#Call Director Activation To record a Call Director announcementTo play your Call Director announcement AnnouncementTo delete your Call Director announcement Are you sure?Audio Settings Handset settingsTo set the ringer volume and melody To change the earpiece volume and handsfree volumeShortcut button To change the display languageSelect whether external calls or internal calls To stop the alarm ringing Alarm clockTo set the alarm To cancel the alarm settingDisplay shows Enter Text Appointment callTo set the appointment call To switch off your handset’s beeps and tones To stop the appointment call alarm ringingTo cancel a set appointment call You can switch off and onDefault? To switch auto talk on or offTo reset a handset AnswerEdit Handset No. is displayed To switch keyguard on and offTo change the internal number of a handset This name will only appear in the internal list of handsetsOff To switch walk and talk mode on and offWalk and talk Call to all Room monitorTo use walk and talk To set the room monitor sensitivity level Room Monitor off To switch the room monitor offTo switch the room monitor off from another phone Base station PIN Personal Identification Number Base station settingsTo reset the base To change the base station PINTo set repeater mode Repeater settingOutgoing messages Answer and RecordAnswer Only To record your own outgoing messageRecord Announcement If you want to record a message for Answer and RecordAnnounce Only and then press To cancel recording at anyTo play your outgoing message Press OK Speak after toneAnswer and Record To delete your outgoing messageAnnouncements To select the outgoing message your callers will hearDelete Are you sure? Answer DelayDelete Announce Only Announcement deletedTo adjust the message length Setting the message lengthTo change the answer delay setting To switch the Base Loudspeaker on or OFF Quick access button settingTo switch the Handset Loudspeaker on or OFF Call screeningWhen you switch the answering machine OFF To switch the answering machine on and offWhen you switch the answering Machine onDuring playback New message indicatorTo playback messages Machine When you switch the answering machine onTo interrupt a call While the caller is leaving their messageTo listen to your messages To change the playback volumePlaying messages Answering Mach +04To record a memo message To delete all messagesTo copy a telephone number of a message to the directory Operating the answering machine using voice activationTo record your voice commands Save EntryWhilst playing messages using the handset To switch the voice prompts on and offTo operate the answering machine using voice activation When you hear your outgoing message Remote accessTo switch on your answering machine from another phone Using additional handsets and bases Registering additional handsetsOn the handset to be registered Handset SettingsRegister Handset To de-register a handset Handset?Try these solutions to the most common problems HelpHandset does not ring General information GuaranteeBT Accessories Replacement Items Technical information Switchboard compatibility To set the dialling mode80, 100, 120, 180, 250, 300ms or 600ms To switch temporarily from pulse to tone diallingTo set the recall time Tone diallingTo set a pause before dialling To set the duration of a pauseIndex PIN BT Diverse Helpline 08457 908 0682

5350 specifications

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