HP R7000 Repo condition, Site wiring condition, UPS does not provide the expected backup time

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Action:

Remove one or more load devices to reduce the power requirements.The UPS continues to operate, but might switch to Auto-Bypass mode (on page 31) if the load increases.

The alarm resets when the conditions becomes inactive.

REPO condition

Action:

If the remote switch is closed, then open the switch to enable power to the output receptacles.

If the condition occurred while reconnecting a disconnected REPO port, then verify the polarity of the REPO connector pins.

For more information about REPO ports, see "Connecting the REPO port (on page 21)."

Site wiring condition

Action: Contact a qualified electrician to be sure that:

The line and neutral wires are not reversed in the wall outlet.

A ground wire connection does not exist.

UPS does not provide the expected backup time

Action:

1.Be sure that the battery circuit breakers are in the On position.

2.Allow the UPS batteries to charge for 48 hours.

3.If the condition persists, contact an HP authorized service representative.

UPS does not start

Action:

1.Be sure that the power cord is plugged in to a utility power receptacle.

2.Check the power source at the utility power receptacle.

UPS frequently switches between utility and battery power

Action:

1.Check the input voltage and reconfigure the UPS ("Configuring the UPS" on page 32).

2.Contact a qualified electrician to verify that the utility power is suitable for the UPS.

Troubleshooting 48

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Contents HP UPS R7000 User Guide Part Number February EditionPage Contents Maintenance Power Protector softwareSpares Important safety information UPS R7000 featuresOverview UPS R7000 overviewComponent identification UPS front panelUPS front panel controls DescriptionUPS rear panel Repo port ERM rear panel Installation and configuration PrecautionsPreparing to install the hardware Tools and materialsInstalling the mounting rails Selecting a siteReadying the equipment Hex nuts Cage nuts Cage nut-fitting toolInstallation and configuration Installation and configuration Installation and configuration Preparing the rails for integrated shipping Installing the UPS Connecting the battery leadsInstallation and configuration Configuring a USB to serial converter Reassigning the USB COM ports Installation and configuration Installation and configuration Connecting the ground bonding cable Connecting the network cableConnecting the UPS to utility power Connecting devices to the UPSConfiguring the UPS Network Module Starting power to the loadConnecting the configuration cable Configuring the UPS Network Module network settings Be sure that the UPS is powered onLaunching a terminal emulation program Accessing the web interface Installing the ERM Configuring the UPS Network Module settingsAttaching the ERM front bezel Connecting the ERM to the UPS Charging the ERM batteriesStandby mode Operate modeAuto-Bypass mode UPS operationsConfiguring the UPS Changing the languageChanging display functions After connecting the Repo port on Verifying the Repo port connectionPowering down the UPS Power management Power Protector softwarePower management Maintenance Important battery safety information Replacing the batteriesBattery care and storage guidelines UPS battery replacement procedureMaintenance Replacing the UPS Disconnect the battery leads Remove the UPS battery bracket Replacing the ERM Updating the UPS firmwareTroubleshooting Alarm troubleshootingAlarm number Alarm name Alarm description Alarm type Battery connection condition General alarm conditionSilencing an audible alarm Bypass is out of rangeInternal UPS fault condition Low battery shutdownsInput voltage is out of range Insufficient warning of low batteriesSite wiring condition UPS does not provide the expected backup timeUPS frequently switches between utility and battery power Repo conditionUPS is in Auto-Bypass mode UPS is on batteryUtility power condition UPS is on bypassSpecifications UPS physical specificationsERM physical specifications UPS input specificationsPower protection specifications Voltage specificationsOutput tolerance specifications Output feature specificationsBattery specifications Average battery runtimeMinimum battery runtime Environmental specifications Repo port specificationsUPS spare parts list SparesOrdering spares Hardware optionsSafety and regulatory compliance Warranty information Limited warranty$250,000 Computer Load Protection Guarantee Regulatory informationPre-Failure Battery Warranty Recommended duration of useElectrostatic discharge Preventing electrostatic dischargeGrounding methods to prevent electrostatic discharge Support and other resources Before you contact HPHP contact information Acronyms and abbreviations Documentation feedback Index Index