HP E3S36UT#ABA 4Solving Media Card Reader Problems, Can not write to the media card Cause

Page 156

Solving Media Card Reader Problems

Table 8-4Solving Media Card Reader Problems

A write-protected or locked error occurs when attempting to write to the media card.

Cause

Solution

Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/ Memory Stick/PRO card.

If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position.

Can not write to the media card.

Cause

Solution

The media card is a read-only memory (ROM) card.

Check the manufacturer’s documentation included with your card to see if it writable. Refer to the previous section for a list of compatible cards.

Media card is locked. Locking the media card is a safety feature that prevents writing to and deleting from an SD/ Memory Stick/PRO card.

If using an SD card, make sure that the lock tab located on the right of the SD card is not in the locked position. If using a Memory Stick/PRO card, make sure that the lock tab located on the bottom of the Memory Stick/PRO card is not in the locked position.

Unable to access data on the media card after inserting it into a slot.

Cause

Solution

The media card is not inserted properly, is inserted in the wrong slot, or is not supported.

Ensure that the card is inserted properly with the gold contact on the correct side. The green LED will light if inserted properly.

Do not know how to remove a media card correctly.

Cause	Solution

The computer’s software is used to safely eject the card.	Open Computer (Windows 7), right-click on the
	corresponding drive icon, and select Eject. Then pull the
	card out of the slot.
	NOTE: Never remove the card when the green LED is
	flashing

148 Chapter 8 Troubleshooting Without Diagnostics

Image 156

Contents Maintenance and Service Guide First Edition October Document Part Number About This Book Table of contents Removal and Replacement Procedures Microtower MT Chassis 101 137 195 Product Features Standard Configuration FeaturesMicrotower MT Front Panel Components 1Front Panel ComponentsSmall Form Factor SFF Front Panel Components 2Front Panel ComponentsMicrotower MT Rear Panel Components 3Rear Panel ComponentsSmall Form Factor SFF Rear Panel Components 4Rear Panel ComponentsSerial Number Location 6Microtower Serial Number and Product ID LocationInstalling and Customizing the Software Installing the Windows operating systemDownloading Windows 7 updates Installing or upgrading device driversCustomizing the monitor display Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities 1Computer Setup F10 UtilityComputer Setup-File 2Computer Setup-FileComputer Setup-Storage 3Computer Setup-StorageSata Defaults OptionDescriptionRemovable Media Boot Storage Options Sata EmulationBoot Order Shortcut to Temporarily Override Boot OrderDPS Self-Test Computer Setup-Security 4Computer Setup-SecurityNetwork Service Boot Master Boot RecordSlot Security System IDsSystem Security DriveLock SecurityComputer Setup-Power 5Computer Setup-PowerComputer Setup-Advanced 6Computer Setup-Advanced for advanced usersBus Options Device OptionsRecovering the Configuration Settings ConfigurationASF Configuration Microtower MT chassis spare parts Computer major componentsAccess panel Power supplyDescription Spare part number Front bezel Inch bezel blank not illustratedCables Misc parts Fan duct assembly USB powered speakersESATA port assembly, PCI card Description Spare part numberDrives Misc boardsDescription Spare part number Hard drives Optical drivesSequential part number listing Spare part Description NumberMicrotower MT chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Description Spare part number Cables Misc parts USB powered speakers not illustrated ESATA port assembly, PCI card not illustratedRubber feet Chassis standDescription Spare part number Hard drive Optical driveSequential part number listing Illustrated parts catalog Small Form Factor SFF chassis spare parts Electrostatic Discharge Information Generating StaticRelative Humidity Event 55% 40% 10% Preventing Electrostatic Damage to Equipment Personal Grounding Methods and EquipmentStatic Shielding Protection Levels Method VoltageGrounding the Work Area Recommended Materials and EquipmentGeneral Cleaning Safety Precautions Cleaning the Computer CaseOperating Guidelines Routine CareCleaning the Keyboard Cleaning the MonitorService Considerations Cleaning the MousePower Supply Fan Tools and Software RequirementsCables and Connectors Lithium Coin Cell BatteryHard Drives Sata Hard Drives Sata Hard Drive CablesSmart ATA Drives Cable ManagementHard Drive Capacities Removal and Replacement Procedures Microtower MT Chassis Preparation for DisassemblyComputer Access Panel Description Spare part number Access panel 646825-001Front Bezel Description Spare part number Front bezel 689377-001Front Bezel Security Page Bezel Blanks Memory DIMMsDDR3-SDRAM DIMMs Installing DIMMs Populating Dimm SocketsPage Expansion Cards 8Removing an Expansion Slot Cover Expansion Cards Page Page System Board Connector System Board Label Color Component System Board Connections1System Board Connections Drives Media13Extra Guide Screw Locations Guide Screw DeviceDrive Positions 2Drive PositionsRemoving a 5.25-inch or 3.5-inch Drive from a Drive Bay Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay 17Removing the DrivesPage 21Connecting the Media Card Reader USB Cable Drives Removing a Hard Drive from a Drive Bay Installing a Hard Drive into an Internal Drive Bay 24Sliding the 2.5-inch Drive in the Adapter Bracket DrivesPage Removing and Replacing a Removable 3.5-inch Sata Hard Drive Page Page Page Page Front Fan Assembly Description Spare part number Front fan assembly 585884-001Page Front I/O Assembly Description Spare part number Front I/O assembly 646827-001Power Switch/LED Assembly Heat sink Description Spare part number Heat sink 645326-001Page Processor Speaker Description Spare part number Speaker 645330-001Rear Chassis Fan Description Spare part number Rear chassis fan 643908-001Page Power Supply Page System Board Page Preparation for Disassembly Access Panel Description Spare part number Access panel 646815-001Description Spare part number Front bezel 687950-001 Front Bezel Security Page 5Removing a bezel blank Replace the front bezel Bezel Blanks Memory Installing DIMMs Page Expansion Card Page Page Page Black ESATA Adapter Cable Sata Black Expansion Card PCI Express x16 downshifted Installing and Removing Drives Removing a 5.25-inch Drive from a Drive Bay Installing a 5.25-inch Drive into a Drive Bay Page Removing a 3.5-inch Drive from a Drive Bay Page Installing a 3.5-inch Drive into a Drive Bay Page Page Page Removing and Replacing a Removable 3.5-inch Sata Hard Drive Page Page Page Page Fan duct Description Spare part number Fan duct 636921-001Description Spare part number Front fan 645327-001 Page Hood Sensor Description Spare part number Hood sensor 638816-001Front I/O, Power Switch Assembly Remove the chassis fan Front Fan Assembly onPage Description Spare part number Speaker 636925-001 44Loosening the heat sink screws Heat sink Page Processor Power Supply Page System Board Page Using the Small Form Factor Computer in a Tower Orientation Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Refer to Helpful Hints on page 138 in this guidePage Solving General Problems 1Solving General ProblemsComputer date and time display is incorrect Cause Solution There is no sound or sound volume is too low Cause Solution Cannot remove computer cover or access panel CausePoor performance is experienced Cause Solution Cause Solution Solving General Problems Solving Power Problems 2Solving Power ProblemsPower supply shuts down intermittently Cause Solution Solving Hard Drive Problems 3Solving Hard Drive ProblemsComputer will not boot from hard drive Cause Solution Storage Boot OrderDevice Configuration Computer seems to be locked up Cause SolutionRemovable hard drive is not recognized by the computer Cause Solving Media Card Reader Problems 4Solving Media Card Reader ProblemsCan not write to the media card Cause Solving Media Card Reader Problems Solving Display Problems 5Solving Display ProblemsBlank screen no video Cause Solution Dim characters Cause Solution Image is not centered Cause Solution No Connection, Check Signal Cable displays on screen CauseSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen CauseCertain typed symbols do not appear correct Cause Solution Symbol. Click Start All Programs AccessoriesClicking noise coming from inside a CRT monitor Cause Solving Audio Problems 6Solving Audio ProblemsSound from headphones is not clear or muffled Cause There is no sound or sound volume is too low CauseLine-in jack is not functioning properly Cause Solving Printer Problems 7Solving Printer ProblemsSolving Keyboard and Mouse Problems 8Solving Keyboard Problems9Solving Mouse Problems Shut DownSolution Solving Hardware Installation Problems 10Solving Hardware Installation ProblemsComputer will not start Cause Solution Security USB SecurityTroubleshooting Without Diagnostics Solving Network Problems 11Solving Network ProblemsDiagnostics reports a failure Cause Solution Solving Memory Problems New network card will not boot Cause Solution12Solving Memory Problems Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving Processor Problems Solving CD-ROM and DVD Problems13Solving Processor Problems 14Solving CD-ROM and DVD ProblemsMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solving USB Flash Drive Problems 15Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause SolutionSolving Front Panel Component Problems Solving Internet Access Problems16Solving Front Panel Component Problems 17Solving Internet Access ProblemsWindows Click Network and InternetClick Internet Options Click on Hardware and SoundSolving Software Problems 18Solving Software ProblemsContacting Customer Support Post Error Messages Post Numeric Codes and Text Messages 1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Verify monitor is attached and turned Reconfigure card resources and/or run Test under Storage DPS Self-test Options Sata Emulation to IDE,Select File Save Changes and Exit Security Drivelock Security. For eachPost Numeric Codes and Text Messages Bios ME firmware upgrading. a failure has 2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Post Error Messages 2Diagnostic Front Panel LEDs and Audible Codes Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Cmos button Restoring and recovering in Windows System RestoreSystem Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding System recovery using recovery mediaCreating recovery media Page Battery Replacement Type Type Japanese Power Cord Requirements General RequirementsCountry-Specific Requirements Country Accrediting AgencyMT Specifications Table C-1SpecificationsMT Specifications SFF Specifications Table C-2SpecificationsRated Input Current Index SFF Page Sata SFF