HP Pro 6305 C1E21UT#ABA, E3S36UT#ABA, E3S33UT#ABA manual Sff

Page 212

expansion slot cover MT removal 59 SFF removal 102

external USB webcam, spare part number 26, 35

F
fan
MT spare part number			86
fan duct
SFF removal and
replacement	122
SFF spare part number			122
fan duct, SFF
spare part number		34, 38
fan with guard, MT
spare part number		25
fan, MT
spare part number		29
fan, power supply	45
fan, SFF
spare part number		34, 38

fan/baffle assembly

MT removal and replacement

78
FireWire card, spare part
number 29, 38
flash drive problems			168
flashing LEDs	182
front bezel
MT blank removal			54
MT removal		51
MT security	52
MT spare part number				51
removing blanks			97
SFF removal and
replacement		94
SFF security		95
SFF spare part number				94
front bezel, MT
spare part number			23, 30
front bezel, SFF
spare part number			31, 39
front fan
SFF removal and
replacement		123
SFF spare part number				123
front fan assembly
MT spare part number				78

front I/O and power switch
assembly
SFF spare part number		126
front I/O assembly
MT spare part number		80
front I/O assembly, MT
spare part number	24, 29
front I/O assembly, SFF
spare part number	33

Front I/O cable and power switch assembly, SFF

spare part number 38 front I/O, power switch assembly

SFF removal and replacement 126

front panel components

MT	2
SFF	3

front panel problems 169 front USB panel

MT removal and replacement

80
G
general problems		140
graphics card, spare part
number 27, 36
grommet (hard drive isolation),
spare part number			26, 35
grounding methods			41
guide screws
MT location	64
SFF location		108
H
hard drive
MT installation		71
MT removal	70
proper handling			46
SATA characteristics				47
SFF installation			115
SFF removal		115
spare part numbers 27, 36
hard drive problems			145
hardware installation problems
159
heat sink
MT removal and replacement
82
MT spare part number				82

SFF removal and
replacement	129
SFF spare part number			129
heat sink, MT
spare part number		25, 29
heat sink, SFF
spare part number		34, 38
helpful hints 138
hood sensor
SFF removal and
replacement	125
SFF spare part number			125
spare part number		25, 29, 34,
38

HP Business Digital Headset,

spare part number			26, 35
I
installing
battery	195
MT drive cables			63
MT expansion card				58
MT hard drive		71
MT media card reader					67
MT memory 55
MT optical drive			67
SFF drive cables			107
SFF expansion card				101
SFF hard drive			115
SFF media card reader					113
SFF memory		98
SFF optical drive			109
Internet access problems					169
K
keyboard
cleaning	44
spare part numbers				26, 28,
35, 37
keyboard problems			157
L
LEDs
blinking power		182
blinking PS/2 keyboard					182
locks
MT front bezel		52
SFF front bezel			95

204 Index

Image 212

Contents Maintenance and Service Guide First Edition October Document Part Number About This Book Table of contents Removal and Replacement Procedures Microtower MT Chassis 101 137 195 Product Features Standard Configuration FeaturesMicrotower MT Front Panel Components 1Front Panel ComponentsSmall Form Factor SFF Front Panel Components 2Front Panel ComponentsMicrotower MT Rear Panel Components 3Rear Panel ComponentsSmall Form Factor SFF Rear Panel Components 4Rear Panel ComponentsSerial Number Location 6Microtower Serial Number and Product ID LocationInstalling and Customizing the Software Installing the Windows operating systemCustomizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Computer Setup F10 Utility Computer Setup F10 UtilitiesUsing Computer Setup F10 Utilities 1Computer Setup F10 UtilityComputer Setup-File 2Computer Setup-FileComputer Setup-Storage 3Computer Setup-StorageSata Defaults OptionDescriptionRemovable Media Boot Storage Options Sata EmulationDPS Self-Test Boot OrderShortcut to Temporarily Override Boot Order Computer Setup-Security 4Computer Setup-SecurityNetwork Service Boot Master Boot RecordSlot Security System IDsSystem Security DriveLock SecurityComputer Setup-Power 5Computer Setup-PowerComputer Setup-Advanced 6Computer Setup-Advanced for advanced usersBus Options Device OptionsASF Configuration Recovering the Configuration SettingsConfiguration Microtower MT chassis spare parts Computer major componentsAccess panel Power supplyDescription Spare part number Front bezel Inch bezel blank not illustratedCables Misc parts Fan duct assembly USB powered speakersESATA port assembly, PCI card Description Spare part numberDrives Misc boardsDescription Spare part number Hard drives Optical drivesSequential part number listing Spare part Description NumberMicrotower MT chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Description Spare part number Cables Misc parts USB powered speakers not illustrated ESATA port assembly, PCI card not illustratedRubber feet Chassis standDescription Spare part number Hard drive Optical driveSequential part number listing Illustrated parts catalog Small Form Factor SFF chassis spare parts Relative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to Equipment Personal Grounding Methods and EquipmentStatic Shielding Protection Levels Method VoltageGrounding the Work Area Recommended Materials and EquipmentGeneral Cleaning Safety Precautions Cleaning the Computer CaseOperating Guidelines Routine CareCleaning the Keyboard Cleaning the MonitorService Considerations Cleaning the MousePower Supply Fan Tools and Software RequirementsHard Drives Cables and ConnectorsLithium Coin Cell Battery Sata Hard Drives Sata Hard Drive CablesSmart ATA Drives Cable ManagementHard Drive Capacities Removal and Replacement Procedures Microtower MT Chassis Preparation for DisassemblyComputer Access Panel Description Spare part number Access panel 646825-001Front Bezel Description Spare part number Front bezel 689377-001Front Bezel Security Page Bezel Blanks DDR3-SDRAM DIMMs MemoryDIMMs Installing DIMMs Populating Dimm SocketsPage Expansion Cards 8Removing an Expansion Slot Cover Expansion Cards Page Page 1System Board Connections System Board Connector System Board Label Color ComponentSystem Board Connections Drives Media13Extra Guide Screw Locations Guide Screw DeviceDrive Positions 2Drive PositionsRemoving a 5.25-inch or 3.5-inch Drive from a Drive Bay Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay 17Removing the DrivesPage 21Connecting the Media Card Reader USB Cable Drives Removing a Hard Drive from a Drive Bay Installing a Hard Drive into an Internal Drive Bay 24Sliding the 2.5-inch Drive in the Adapter Bracket DrivesPage Removing and Replacing a Removable 3.5-inch Sata Hard Drive Page Page Page Page Front Fan Assembly Description Spare part number Front fan assembly 585884-001Page Front I/O Assembly Description Spare part number Front I/O assembly 646827-001Power Switch/LED Assembly Heat sink Description Spare part number Heat sink 645326-001Page Processor Speaker Description Spare part number Speaker 645330-001Rear Chassis Fan Description Spare part number Rear chassis fan 643908-001Page Power Supply Page System Board Page Preparation for Disassembly Access Panel Description Spare part number Access panel 646815-001Description Spare part number Front bezel 687950-001 Front Bezel Security Page 5Removing a bezel blank Replace the front bezel Bezel Blanks Memory Installing DIMMs Page Expansion Card Page Page Page Black ESATA Adapter Cable Sata Black Expansion Card PCI Express x16 downshifted Installing and Removing Drives Removing a 5.25-inch Drive from a Drive Bay Installing a 5.25-inch Drive into a Drive Bay Page Removing a 3.5-inch Drive from a Drive Bay Page Installing a 3.5-inch Drive into a Drive Bay Page Page Page Removing and Replacing a Removable 3.5-inch Sata Hard Drive Page Page Page Page Fan duct Description Spare part number Fan duct 636921-001Description Spare part number Front fan 645327-001 Page Hood Sensor Description Spare part number Hood sensor 638816-001Front I/O, Power Switch Assembly Remove the chassis fan Front Fan Assembly onPage Description Spare part number Speaker 636925-001 44Loosening the heat sink screws Heat sink Page Processor Power Supply Page System Board Page Using the Small Form Factor Computer in a Tower Orientation Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical SupportHelpful Hints Refer to Helpful Hints on page 138 in this guidePage Computer date and time display is incorrect Cause Solution Solving General Problems1Solving General Problems Poor performance is experienced Cause Solution There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Cause Solution Solving General Problems Power supply shuts down intermittently Cause Solution Solving Power Problems2Solving Power Problems Solving Hard Drive Problems 3Solving Hard Drive ProblemsComputer will not boot from hard drive Cause Solution Storage Boot OrderDevice Configuration Computer seems to be locked up Cause SolutionRemovable hard drive is not recognized by the computer Cause Can not write to the media card Cause Solving Media Card Reader Problems4Solving Media Card Reader Problems Solving Media Card Reader Problems Blank screen no video Cause Solution Solving Display Problems5Solving Display Problems Dim characters Cause Solution Image is not centered Cause Solution No Connection, Check Signal Cable displays on screen CauseSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen CauseClicking noise coming from inside a CRT monitor Cause Certain typed symbols do not appear correct Cause SolutionSymbol. Click Start All Programs Accessories Solving Audio Problems 6Solving Audio ProblemsLine-in jack is not functioning properly Cause Sound from headphones is not clear or muffled CauseThere is no sound or sound volume is too low Cause Solving Printer Problems 7Solving Printer ProblemsSolving Keyboard and Mouse Problems 8Solving Keyboard Problems9Solving Mouse Problems Shut DownSolution Solving Hardware Installation Problems 10Solving Hardware Installation ProblemsComputer will not start Cause Solution Security USB SecurityTroubleshooting Without Diagnostics Solving Network Problems 11Solving Network ProblemsDiagnostics reports a failure Cause Solution Solving Memory Problems New network card will not boot Cause Solution12Solving Memory Problems Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Insufficient memory error during operation Cause SolutionSolving Processor Problems Solving CD-ROM and DVD Problems13Solving Processor Problems 14Solving CD-ROM and DVD ProblemsMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solving USB Flash Drive Problems 15Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause SolutionSolving Front Panel Component Problems Solving Internet Access Problems16Solving Front Panel Component Problems 17Solving Internet Access ProblemsWindows Click Network and InternetClick Internet Options Click on Hardware and SoundSolving Software Problems 18Solving Software ProblemsContacting Customer Support Post Error Messages Post Numeric Codes and Text Messages 1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Verify monitor is attached and turned Reconfigure card resources and/or run Test under Storage DPS Self-test Options Sata Emulation to IDE,Select File Save Changes and Exit Security Drivelock Security. For eachPost Numeric Codes and Text Messages Bios ME firmware upgrading. a failure has 2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Post Error Messages 2Diagnostic Front Panel LEDs and Audible Codes Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Cmos button Restoring and recovering in Windows System RestoreSystem Recovery System Recovery when Windows is respondingSystem Recovery when Windows is not responding System recovery using recovery mediaCreating recovery media Page Battery Replacement Type Type Japanese Power Cord Requirements General RequirementsCountry-Specific Requirements Country Accrediting AgencyMT Specifications Table C-1SpecificationsMT Specifications Rated Input Current SFF SpecificationsTable C-2Specifications Index SFF Page Sata SFF