HP 120 Inkjet Multifunction 120-113 manual Order ink supplies, Clean cartridges, Align printer

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Related topics

•Order ink supplies on page 27

Tips for working with ink on page 29

Order ink supplies

To find out the correct number for replacement cartridges, open the printer access door and check the label.

Cartridge information and links to online shopping appear on ink alert messages. In addition, you can find cartridge information and order online by visiting www.hp.com/buy/supplies.

NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not supported in your country/region, contact a local HP reseller for information about purchasing cartridges.

Clean cartridges

If print quality is unacceptable, and the problem is not low ink levels or non-HP ink, try cleaning the cartridges.

To clean the cartridges

1.From the Home screen, touch Settings to display the Setup menu.

2.In the Setup menu, touch Tools.

3.In the Tools Menu, touch Clean Cartridges.

4.If the print quality looks acceptable, touch Done. Otherwise, touch Second-level Clean to do a more thorough cleaning.

Related topics

•Order ink supplies on page 27

Tips for working with ink on page 29

Align printer

After you insert new cartridges, align the printer for best print quality. You can align printer either from the printer display or from the printer software.

To align printer from the printer display

1.From the Home screen, touch the Setup icon, and then touch Tools.

2.On the Tools menu, touch and drag your finger vertically to scroll through the options, and then touch Align Printer.

3.Follow the instruction on the screen.

To align printer from the printer software

▲Do one of the following according to the operating system you are using.

On Windows:

a. From the Start menu on your computer, click All Programs, click HP.

b. Click the HP ENVY 120 e-All-in-One series folder, click HP ENVY 120 e-All-in-One series. c. Under Print, double-clickMaintain Your Printer.

d. Under the Device Services tab, double-clickAlign Printheads.

On Mac:

▲ Open HP Utility, click Align, and then click Align again.

Work with cartridges

Align printer

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Contents HP Envy 120 e-All-in-One series Page Contents Technical information HP Envy HP Envy 120 e-All-in-One series HelpChapter Front view of the printer Get to know the HP Envy 120 seriesPrinter parts Transparent Lid Control panel features Chapter How do I? How do I? Print photos PrintPrint photos from a memory card Related topicsTo print a photo on photo paper Print documentsPrint photos saved on your computer To print from a software application Print labels and envelopesTo print a group of addresses on labels or envelopes On Paper/Quality tab select a Plain paper typeColorLok Select Print MediaRecommended papers for photo printing Recommended papers for printing and copying Load mediaRelated topics Tips for print success Print Sided copy a. Load paper Copy and scanCopy text or mixed documents Sided copy a. Load paper Scan to a computer, memory device, or email Touch SettingsTips for copy and scan success How to get started with ePrint Use Web ServicesPrint with HP ePrint Use HP Print AppsVisit the HP ePrintCenter website Tips for using Web ServicesTips for printing apps and using ePrint Check the estimated ink levels Work with cartridgesReplace the cartridges To replace the cartridgesInsert new cartridge Remove cartridge from packaging Align printer Clean cartridgesOrder ink supplies Clean back of page ink smearing Use single-cartridge modeClean paper feed Exit single-cartridge modeTips for working with ink Cartridge warranty informationWork with cartridges Add the HP Envy 120 series to a network WiFi Protected Setup WPSConnectivity Install the software for a network connection Wireless with a router infrastructure networkTouch WiFi Protected Setup To connect the product with the Wireless Setup WizardTo change from a USB connection to a wireless network Change from a USB connection to a wireless networkConnect a new printer Change network settingsWireless Direct Tips for setting up and using a networked printer Connectivity Get more help Solve a problemUnable to print To verify that the product is not paused or offlineClick Manage, and then click Services and Applications To verify that the product is set as the default printerTo restart the print spooler Windows XPResolve copy and scan issues Resolve print quality issuesSolve networking problem To clear the print queueTo clear a paper jam Clear a paper jamClear jam from input/output area Clear jam from paper pathTroubleshooting print carriage jams Check cartridge access doorSolution 1 Make sure that the printer is turned on Solution 2 Unblock the print carriageRegister your printer HP support by phone HP supportPhone support period Placing a call Additional warranty optionsSolve a problem Environmental specifications SpecificationsPrint resolution Draft mode Technical informationPlain-Best mode Normal modePhoto-Best mode Max DPI mode with supported types of HP photo paperCopy specifications Print specificationsInk cartridge yield Scan specifications Environmental product stewardship programEco-Tips Your products Eco featuresTouch Preferences To enable or disable Auto Power-OffTo set Energy Save Mode Chemical Substances Restriction of hazardous substance Ukraine Regulatory notices Regulatory model identification number Technical information France Regulatory wireless statementsProducts with wireless LAN devices Chapter Technical information Technical information Chapter Index Symbols/NumericsIndex