HP 120 Inkjet Multifunction 120 manual To verify that the product is set as the default printer

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Solve a problem

Chapter 9

4.Verify that the product is set as the default printer.

To verify that the product is set as the default printer

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps below.

a. Depending upon your operating system, do one of the following:

Windows 7: From the Windows Start menu, click Devices and Printers.

Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Make sure the correct product is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer.

d. Try using your product again.

5.Restart the print spooler.

To restart the print spooler

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps below.

a. Depending upon your operating system, do one of the following:

Windows 7

From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools.

Double-click Services.

Right-click the Print Spooler, and then click Properties.

On the General tab, next to Startup type, make sure that Automatic is selected.

If the service is not already running, under Service status, click Start, and then click OK.

Windows Vista

From the Windows Start menu, click Control Panel, System and Maintenance, Administrative Tools.

Double-click Services.

Right-click the Print Spooler service, and then click Properties.

On the General tab, next to Startup type, make sure that Automatic is selected.

If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

From the Windows Start menu, right click My Computer.

Click Manage, and then click Services and Applications.

Double-click Services, and then select Print Spooler.

Right-click Print Spooler, and click Restart to restart the service. b. Make sure the correct product is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

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Contents HP Envy 120 e-All-in-One series Page Contents Technical information HP Envy 120 e-All-in-One series Help HP EnvyChapter Printer parts Get to know the HP Envy 120 seriesFront view of the printer Transparent Lid Control panel features Chapter How do I? How do I? Print Print photosPrint photos from a memory card Related topicsPrint photos saved on your computer Print documentsTo print a photo on photo paper Print labels and envelopes To print from a software applicationTo print a group of addresses on labels or envelopes On Paper/Quality tab select a Plain paper typeRecommended papers for photo printing Select Print MediaColorLok Load media Recommended papers for printing and copyingRelated topics Tips for print success Print Copy text or mixed documents Copy and scanSided copy a. Load paper Sided copy a. Load paper Touch Settings Scan to a computer, memory device, or emailTips for copy and scan success Use Web Services How to get started with ePrintPrint with HP ePrint Use HP Print AppsTips for printing apps and using ePrint Tips for using Web ServicesVisit the HP ePrintCenter website Work with cartridges Check the estimated ink levelsReplace the cartridges To replace the cartridgesInsert new cartridge Remove cartridge from packaging Order ink supplies Clean cartridgesAlign printer Use single-cartridge mode Clean back of page ink smearingClean paper feed Exit single-cartridge modeCartridge warranty information Tips for working with inkWork with cartridges Connectivity WiFi Protected Setup WPSAdd the HP Envy 120 series to a network Wireless with a router infrastructure network Install the software for a network connectionTouch WiFi Protected Setup To connect the product with the Wireless Setup WizardChange from a USB connection to a wireless network To change from a USB connection to a wireless networkWireless Direct Change network settingsConnect a new printer Tips for setting up and using a networked printer Connectivity Solve a problem Get more helpUnable to print To verify that the product is not paused or offlineTo verify that the product is set as the default printer Click Manage, and then click Services and ApplicationsTo restart the print spooler Windows XPResolve print quality issues Resolve copy and scan issuesSolve networking problem To clear the print queueClear a paper jam To clear a paper jamClear jam from input/output area Clear jam from paper pathCheck cartridge access door Troubleshooting print carriage jamsSolution 1 Make sure that the printer is turned on Solution 2 Unblock the print carriageHP support Register your printer HP support by phoneAdditional warranty options Phone support period Placing a callSolve a problem Specifications Environmental specificationsPrint resolution Draft mode Technical informationNormal mode Plain-Best modePhoto-Best mode Max DPI mode with supported types of HP photo paperPrint specifications Copy specificationsInk cartridge yield Scan specifications Environmental product stewardship programYour products Eco features Eco-TipsTo set Energy Save Mode To enable or disable Auto Power-OffTouch Preferences Chemical Substances Restriction of hazardous substance Ukraine Regulatory notices Regulatory model identification number Technical information Products with wireless LAN devices Regulatory wireless statementsFrance Chapter Technical information Technical information Chapter Symbols/Numerics IndexIndex