HP 120 Inkjet Multifunction 120 manual Clear a paper jam, To clear a paper jam

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Chapter 9

•Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to go online for more information.

•Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for more information.

Clear a paper jam

Clear a paper jam.

To clear a paper jam

1.Press the Cancel button on the control panel to try to clear the jam automatically. If this does not work, clear the paper jam manually.

2.Locate the paper jam by lifting open the printer access door.

Clear jam from input/output area

•Gently pull the paper out. Close the access door.

Clear jam from paper path

•Squeeze together the two buttons on the paper path cover and remove the cover. Gently pull out the jammed paper. Replace the paper path cover. Close the access door.

Solve a problem

Clear jam from duplexer path

•Squeeze together the two buttons on the paper path cover and remove the cover. Gently pull out the jammed paper. Replace the paper path cover. Close the access door.

40 Solve a problem

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Contents HP Envy 120 e-All-in-One series Page Contents Technical information HP Envy 120 e-All-in-One series Help HP EnvyChapter Get to know the HP Envy 120 series Printer partsFront view of the printer Transparent Lid Control panel features Chapter How do I? How do I? Print photos from a memory card PrintPrint photos Related topicsPrint documents Print photos saved on your computerTo print a photo on photo paper To print a group of addresses on labels or envelopes Print labels and envelopesTo print from a software application On Paper/Quality tab select a Plain paper typeSelect Print Media Recommended papers for photo printingColorLok Load media Recommended papers for printing and copyingRelated topics Tips for print success Print Copy and scan Copy text or mixed documentsSided copy a. Load paper Sided copy a. Load paper Touch Settings Scan to a computer, memory device, or emailTips for copy and scan success Print with HP ePrint Use Web ServicesHow to get started with ePrint Use HP Print AppsTips for using Web Services Tips for printing apps and using ePrintVisit the HP ePrintCenter website Replace the cartridges Work with cartridgesCheck the estimated ink levels To replace the cartridgesInsert new cartridge Remove cartridge from packaging Clean cartridges Order ink suppliesAlign printer Clean paper feed Use single-cartridge modeClean back of page ink smearing Exit single-cartridge modeCartridge warranty information Tips for working with inkWork with cartridges WiFi Protected Setup WPS ConnectivityAdd the HP Envy 120 series to a network Touch WiFi Protected Setup Wireless with a router infrastructure networkInstall the software for a network connection To connect the product with the Wireless Setup WizardChange from a USB connection to a wireless network To change from a USB connection to a wireless networkChange network settings Wireless DirectConnect a new printer Tips for setting up and using a networked printer Connectivity Unable to print Solve a problemGet more help To verify that the product is not paused or offlineTo restart the print spooler To verify that the product is set as the default printerClick Manage, and then click Services and Applications Windows XPSolve networking problem Resolve print quality issuesResolve copy and scan issues To clear the print queueClear jam from input/output area Clear a paper jamTo clear a paper jam Clear jam from paper pathSolution 1 Make sure that the printer is turned on Check cartridge access doorTroubleshooting print carriage jams Solution 2 Unblock the print carriageHP support Register your printer HP support by phoneAdditional warranty options Phone support period Placing a callSolve a problem Print resolution Draft mode SpecificationsEnvironmental specifications Technical informationPhoto-Best mode Normal modePlain-Best mode Max DPI mode with supported types of HP photo paperInk cartridge yield Scan specifications Print specificationsCopy specifications Environmental product stewardship programYour products Eco features Eco-TipsTo enable or disable Auto Power-Off To set Energy Save ModeTouch Preferences Chemical Substances Restriction of hazardous substance Ukraine Regulatory notices Regulatory model identification number Technical information Regulatory wireless statements Products with wireless LAN devicesFrance Chapter Technical information Technical information Chapter Symbols/Numerics IndexIndex