HP A520 manual Maintenance, Troubleshooting, HP support and warranty

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Change the print settings for the print job

27

 

Change the print quality

28

 

Change the paper type

28

 

Change the paper size

29

 

Resize a photo

29

 

Use advanced color settings

29

 

Create printing shortcuts

30

 

Print preview

31

 

Print photos

31

 

Print borderless photos

31

 

Print photos with a border

33

 

Print postcards

34

 

Print black and white photos

34

 

Print panoramic photos

35

 

Print on index cards and other small media

36

 

HP Photosmart software

36

6

Maintenance

 

 

Toolbox dialog box

37

 

Open the Toolbox

37

 

Use the Toolbox

37

 

Align the print cartridge

38

 

Clean the print cartridge automatically

38

 

View estimated ink levels

39

 

Insert or replace the print cartridge

39

 

Remove ink from your skin and clothing

40

 

Get print cartridge ordering information

41

 

Print a test page

41

 

Print a sample page

41

 

HP Digital Imaging Monitor icon

42

 

Store the printer and print cartridge

42

 

Storing the printer

42

 

Store the print cartridges

43

7

Troubleshooting

 

 

Software installation issues

45

 

Printing and hardware issues

46

 

Bluetooth printing problems

54

 

Device messages

55

8 Shop for ink supplies

59

9 HP support and warranty

 

 

Check the HP support Web site first

61

 

HP support by phone

61

 

Phone support period

61

 

Placing a call

62

 

After the phone support period

62

 

HP Warranty

63

 

Additional warranty options

63

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Contents HP Photosmart A520 Series Help Contents Maintenance TroubleshootingHP support and warranty Regulatory and environmental information SpecificationsPage HP Photosmart A520 series Help Chapter HP Photosmart A520 series Help How do I? Get startedFind more information HP Photosmart at a glance Control panel buttons and indicator lightsPrinter menus Indicator lightsTo use the Printer menu How to use the Printer menuPrinter menu structure Printer menu optionsHelp Chapter Get started Paper loading tips Paper basicsChoose the best paper for the job Load your paperTo load paper Print without a computer Print from a memory card without a computerSupported memory cards Remove a memory card Print photos from a memory cardPrint from a Bluetooth device To print using a PictBridge-certified cameraPrint from a PictBridge-certified camera or device To configure Widcomm Bluetooth software on the computer Configure BluetoothTo configure Bluetooth settings on the printer Click the Configure Bluetooth Settings tabPrint photos from a Bluetooth device To print from a Bluetooth deviceEnhance your photos Photo Fix remains off until you turn it on again To open the Printer Properties dialog box Print from a computerPrinter software Printer Properties dialog boxTransfer photos from a camera or other device Download printer software updatesTransfer photos to a computer Whats This? helpTransfer non-photo files from a memory card to the computer Transfer photos and files from a memory cardTo transfer photos to a computer Save photos from a memory card to the computerHP Real Life technology options To delete photos or files from a memory cardSelect HP Photosmart A520 series Open E Maximum dpi Change the print settings for the print jobTo change the HP Real Life technologies setting To print in Maximum dpi modeTo select a print quality and speed Print quality settingsChange the print quality Change the paper typeUse advanced color settings Change the paper sizeResize a photo To delete a printing shortcut Create printing shortcutsTo create a printing shortcut Click the Printing Shortcuts tabPrint preview Print photosPrint borderless photos Print Orientation Portrait or LandscapeRelated topics Print photos with a border Select the Print in grayscale option Print postcardsPrint black and white photos To print in grayscalePrint panoramic photos Select any other print settings you want, then click OKHP Photosmart software Print on index cards and other small mediaOrganize, edit, and share digital images in creative ways Use the Toolbox MaintenanceToolbox dialog box Open the ToolboxAlign the print cartridge Clean the print cartridge automaticallyView estimated ink levels Insert or replace the print cartridgeClick the Estimated Ink Levels tab To insert or replace a print cartridge Remove ink from your skin and clothingGet print cartridge ordering information Print a testPrint a sample Click Print a Sample HP Digital Imaging Monitor iconStore the printer and print cartridge Storing the printerStore the print cartridges Chapter Maintenance Solution TroubleshootingSoftware installation issues Printer software did not install successfullyPrinting and hardware issues To install the HP Photosmart SoftwareMissing HP Photosmart Software Printout did not appear Printer is plugged in, but it will not turn on SolutionComputer and printer lost communication Cause Solution Restart the computer An Unknown device message appeared Cause Printer did not print borderless photos Could not save photos from the computer to the memory cardPrinting is very slow Cause Click More color options Printer ejected the paper when preparing to printPress Ctrl+Alt+Delete Printout is rippled or curledPrint quality is poor Cause Bluetooth printing problems My Bluetooth device cannot find the printer SolutionPrintout does not appear as it should Photo printed with borders Device messagesNo page came out of the printer Print quality is poorLow on ink Print cartridge is old or damagedPrint cartridge is missing or incorrect Memory card has been inserted upside down Print carriage has stalled Printer is out of paperThere is a paper jam Paper loaded does not match the paper size selectedThere was a problem with the memory card Insert only one memory card at a timeCommunication with the printer has been lost To order print cartridges from your desktop Shop for ink suppliesChapter Shop for ink supplies Phone support period HP support and warrantyCheck the HP support Web site first HP support by phoneAfter the phone support period Placing a callHP Warranty Additional warranty options Chapter HP support and warranty Specifications Printer specificationsSystem requirements International Regulatory notices Regulatory and environmental informationChapter Environmental product stewardship program Recycling program Material safety data sheetsPaper use PlasticsEnvironmental product stewardship program