HP A520 manual Device messages, No page came out of the printer, Print quality is poor

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•The passkey (PIN) that the device with Bluetooth wireless technology is using for the printer may be incorrect. Make sure the correct passkey for the printer is entered in the device with Bluetooth wireless technology.

•You may be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters

(30 feet).

No page came out of the printer.

Solution: The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see “Specifications” on page 65.

Print quality is poor.

Solution: The photo you printed may be low resolution. For better results, set the digital camera to a higher resolution. Photos taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print.

The photo printed with borders.

Solution: The printing program installed on your device with Bluetooth wireless technology may not support borderless printing. Contact the vendor of the device, or go to their support Web site to obtain the latest updates for the printing program.

My computer cannot set the device name using the Bluetooth wireless connection.

Solution: Use a USB cable to connect your computer to the printer in order to set the printer Bluetooth device name using the printer Toolbox. The printer software must already be installed on the computer.

Use the following instructions to get to the printer Toolbox.

Windows users only: Right-click the small monitor icon on the far right of the Windows taskbar and select Launch/Show HP Solution Center. Click Settings, Print Settings, and then Printer Toolbox. Click the Configure Bluetooth Settings tab and enter the Bluetooth device name in the Device Name box

Device messages

The following is a list of error messages that may appear while your printer is connected to a computer:

•Low on ink

•The print cartridge is old or damaged

•The print cartridge is missing or incorrect

Device messages

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Contents HP Photosmart A520 Series Help Contents HP support and warranty MaintenanceTroubleshooting Specifications Regulatory and environmental informationPage HP Photosmart A520 series Help Chapter HP Photosmart A520 series Help Get started How do I?Find more information Control panel buttons and indicator lights HP Photosmart at a glanceIndicator lights Printer menusHow to use the Printer menu To use the Printer menuPrinter menu options Printer menu structureHelp Chapter Get started Paper basics Choose the best paper for the jobLoad your paper Paper loading tipsTo load paper Supported memory cards Print without a computerPrint from a memory card without a computer Print photos from a memory card Remove a memory cardPrint from a PictBridge-certified camera or device Print from a Bluetooth deviceTo print using a PictBridge-certified camera Configure Bluetooth To configure Bluetooth settings on the printerClick the Configure Bluetooth Settings tab To configure Widcomm Bluetooth software on the computerEnhance your photos Print photos from a Bluetooth deviceTo print from a Bluetooth device Photo Fix remains off until you turn it on again Print from a computer Printer softwarePrinter Properties dialog box To open the Printer Properties dialog boxDownload printer software updates Transfer photos to a computerWhats This? help Transfer photos from a camera or other deviceTransfer photos and files from a memory card To transfer photos to a computerSave photos from a memory card to the computer Transfer non-photo files from a memory card to the computerSelect HP Photosmart A520 series Open E HP Real Life technology optionsTo delete photos or files from a memory card Change the print settings for the print job To change the HP Real Life technologies settingTo print in Maximum dpi mode Maximum dpiPrint quality settings Change the print qualityChange the paper type To select a print quality and speedResize a photo Use advanced color settingsChange the paper size Create printing shortcuts To create a printing shortcutClick the Printing Shortcuts tab To delete a printing shortcutPrint borderless photos Print previewPrint photos Related topics PrintOrientation Portrait or Landscape Print photos with a border Print postcards Print black and white photosTo print in grayscale Select the Print in grayscale optionSelect any other print settings you want, then click OK Print panoramic photosOrganize, edit, and share digital images in creative ways HP Photosmart softwarePrint on index cards and other small media Maintenance Toolbox dialog boxOpen the Toolbox Use the ToolboxClean the print cartridge automatically Align the print cartridgeClick the Estimated Ink Levels tab View estimated ink levelsInsert or replace the print cartridge Remove ink from your skin and clothing To insert or replace a print cartridgePrint a sample Get print cartridge ordering informationPrint a test HP Digital Imaging Monitor icon Store the printer and print cartridgeStoring the printer Click Print a SampleStore the print cartridges Chapter Maintenance Troubleshooting Software installation issuesPrinter software did not install successfully SolutionMissing HP Photosmart Software Printing and hardware issuesTo install the HP Photosmart Software Printer is plugged in, but it will not turn on Solution Printout did not appearComputer and printer lost communication Cause Solution Restart the computer An Unknown device message appeared Cause Printing is very slow Cause Printer did not print borderless photosCould not save photos from the computer to the memory card Printer ejected the paper when preparing to print Press Ctrl+Alt+DeletePrintout is rippled or curled Click More color optionsPrint quality is poor Cause Printout does not appear as it should Bluetooth printing problemsMy Bluetooth device cannot find the printer Solution Device messages No page came out of the printerPrint quality is poor Photo printed with bordersPrint cartridge is missing or incorrect Low on inkPrint cartridge is old or damaged Print carriage has stalled Printer is out of paper There is a paper jamPaper loaded does not match the paper size selected Memory card has been inserted upside downCommunication with the printer has been lost There was a problem with the memory cardInsert only one memory card at a time Shop for ink supplies To order print cartridges from your desktopChapter Shop for ink supplies HP support and warranty Check the HP support Web site firstHP support by phone Phone support periodPlacing a call After the phone support periodHP Warranty Additional warranty options Chapter HP support and warranty System requirements SpecificationsPrinter specifications International Regulatory and environmental information Regulatory noticesChapter Environmental product stewardship program Material safety data sheets Paper usePlastics Recycling programEnvironmental product stewardship program