HP A520 manual Solution Restart the computer

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7.Click Continue to uninstall the files created when you connected the printer to the computer.

8.Click Restart. When the computer restarts, remove the HP Photosmart CD and follow the installation instructions in the setup instructions that came in the box with the printer.

The New Hardware Wizard did not appear when the printer and computer were connected with a USB cable

Cause: You may not be using the proper version of Windows, or there may be something wrong with the USB cable or the USB cable connection.

Solution: Make sure the computer’s operating system is the proper version of Windows and that the computer is connected to the USB port on the back of the printer with a USB cable.

If that isn't the problem, try the following:

1.Disconnect the USB cable and power cord from the back of the printer.

2.Uninstall the printer software:

a. From the Windows Start menu, go to Programs >HP > HP Photosmart A520 series > Uninstall Devices.

b. Follow the onscreen instructions.

3.When the uninstall is complete, restart the computer.

4.Reinstall the printer software. Follow the onscreen installation instructions.

5.Connect the power cord to the back of the printer and turn on the printer.

6.When the computer prompts you, connect the USB cable to the USB port on the back of the printer.

The HP Digital Imaging Monitor icon does not appear in the Windows taskbar

Cause: You may have selected Close HP Digital Imaging Monitor from the menu when you right-clicked the HP Digital Imaging Monitor icon in the Windows Taskbar. For more information, see “HP Digital Imaging Monitor icon” on page 42.

Solution: Restart the computer.

The printer would not print when it was connected to the computer with a USB cable through another USB device

Cause: Two-way communication between the printer and the computer was interrupted by another device attached to the hub.

Solution:

1.Turn off the computer.

2.Connect the printer directly to a USB port on the computer.

3.Make sure the cable is securely attached to the computer and to the USB port on the back of the printer.

Printing and hardware issues

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Contents HP Photosmart A520 Series Help Contents HP support and warranty MaintenanceTroubleshooting Specifications Regulatory and environmental informationPage HP Photosmart A520 series Help Chapter HP Photosmart A520 series Help Get started How do I?Find more information Control panel buttons and indicator lights HP Photosmart at a glanceIndicator lights Printer menusHow to use the Printer menu To use the Printer menuPrinter menu options Printer menu structureHelp Chapter Get started Load your paper Paper basicsChoose the best paper for the job Paper loading tipsTo load paper Supported memory cards Print without a computerPrint from a memory card without a computer Print photos from a memory card Remove a memory cardPrint from a PictBridge-certified camera or device Print from a Bluetooth deviceTo print using a PictBridge-certified camera Click the Configure Bluetooth Settings tab Configure BluetoothTo configure Bluetooth settings on the printer To configure Widcomm Bluetooth software on the computerEnhance your photos Print photos from a Bluetooth deviceTo print from a Bluetooth device Photo Fix remains off until you turn it on again Printer Properties dialog box Print from a computerPrinter software To open the Printer Properties dialog boxWhats This? help Download printer software updatesTransfer photos to a computer Transfer photos from a camera or other deviceSave photos from a memory card to the computer Transfer photos and files from a memory cardTo transfer photos to a computer Transfer non-photo files from a memory card to the computerSelect HP Photosmart A520 series Open E HP Real Life technology optionsTo delete photos or files from a memory card To print in Maximum dpi mode Change the print settings for the print jobTo change the HP Real Life technologies setting Maximum dpiChange the paper type Print quality settingsChange the print quality To select a print quality and speedResize a photo Use advanced color settingsChange the paper size Click the Printing Shortcuts tab Create printing shortcutsTo create a printing shortcut To delete a printing shortcutPrint borderless photos Print previewPrint photos Related topics PrintOrientation Portrait or Landscape Print photos with a border To print in grayscale Print postcardsPrint black and white photos Select the Print in grayscale optionSelect any other print settings you want, then click OK Print panoramic photosOrganize, edit, and share digital images in creative ways HP Photosmart softwarePrint on index cards and other small media Open the Toolbox MaintenanceToolbox dialog box Use the ToolboxClean the print cartridge automatically Align the print cartridgeClick the Estimated Ink Levels tab View estimated ink levelsInsert or replace the print cartridge Remove ink from your skin and clothing To insert or replace a print cartridgePrint a sample Get print cartridge ordering informationPrint a test Storing the printer HP Digital Imaging Monitor iconStore the printer and print cartridge Click Print a SampleStore the print cartridges Chapter Maintenance Printer software did not install successfully TroubleshootingSoftware installation issues SolutionMissing HP Photosmart Software Printing and hardware issuesTo install the HP Photosmart Software Printer is plugged in, but it will not turn on Solution Printout did not appearComputer and printer lost communication Cause Solution Restart the computer An Unknown device message appeared Cause Printing is very slow Cause Printer did not print borderless photosCould not save photos from the computer to the memory card Printout is rippled or curled Printer ejected the paper when preparing to printPress Ctrl+Alt+Delete Click More color optionsPrint quality is poor Cause Printout does not appear as it should Bluetooth printing problemsMy Bluetooth device cannot find the printer Solution Print quality is poor Device messagesNo page came out of the printer Photo printed with bordersPrint cartridge is missing or incorrect Low on inkPrint cartridge is old or damaged Paper loaded does not match the paper size selected Print carriage has stalled Printer is out of paperThere is a paper jam Memory card has been inserted upside downCommunication with the printer has been lost There was a problem with the memory cardInsert only one memory card at a time Shop for ink supplies To order print cartridges from your desktopChapter Shop for ink supplies HP support by phone HP support and warrantyCheck the HP support Web site first Phone support periodPlacing a call After the phone support periodHP Warranty Additional warranty options Chapter HP support and warranty System requirements SpecificationsPrinter specifications International Regulatory and environmental information Regulatory noticesChapter Environmental product stewardship program Plastics Material safety data sheetsPaper use Recycling programEnvironmental product stewardship program