HP A520 manual Print quality is poor Cause

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Parts of the printed document are missing or are in the wrong place

Cause:

You may have selected the incorrect paper orientation.

You may have selected an incorrect paper size.

Solution:

Make sure you have selected the correct orientation on the Features tab of the Printer Properties dialog box.

Make sure you have selected the correct paper size. For more information, see Change the paper size” on page 29.

Print quality is poor

Cause:

You may have magnified the photo too much.

The print cartridge may be running out of ink.

You may not be using the best paper type for the output.

You may be printing on the wrong side of the paper.

You may have selected a low-resolution setting on the digital camera.

You may need to clean the print cartridge.

Solution:

Reduce the magnification.

Print a test page. For more information, see Print a test page” on page 41. Replace the print cartridge if necessary. For more information, see “Insert or replace the print cartridge” on page 39.

Check the ink levels of the print cartridge from the Estimated Ink Level tab of the Toolbox. For more information, see Toolbox” on page 37

Make sure you are using a paper type intended for the printer. Use HP-designed photo paper for best results when printing photos.

Choose paper that is specifically designed for the output rather than plain paper.

Make sure the paper is loaded with the side to be printed facing up.

Reduce the size of the image and try printing again. For better results in the future, set the digital camera to a higher photo resolution.

From the Device Services tab of the Toolbox, click Clean the Print Cartridge.

The photo printout appears cropped

Cause: You may have used the software application’s Page Setup dialog box to select the paper size or type.

Printing and hardware issues

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Contents HP Photosmart A520 Series Help Contents Maintenance TroubleshootingHP support and warranty Specifications Regulatory and environmental informationPage HP Photosmart A520 series Help Chapter HP Photosmart A520 series Help Get started How do I?Find more information Control panel buttons and indicator lights HP Photosmart at a glanceIndicator lights Printer menusHow to use the Printer menu To use the Printer menuPrinter menu options Printer menu structureHelp Chapter Get started Load your paper Paper basicsChoose the best paper for the job Paper loading tipsTo load paper Print without a computer Print from a memory card without a computerSupported memory cards Print photos from a memory card Remove a memory cardPrint from a Bluetooth device To print using a PictBridge-certified cameraPrint from a PictBridge-certified camera or device Click the Configure Bluetooth Settings tab Configure BluetoothTo configure Bluetooth settings on the printer To configure Widcomm Bluetooth software on the computerPrint photos from a Bluetooth device To print from a Bluetooth deviceEnhance your photos Photo Fix remains off until you turn it on again Printer Properties dialog box Print from a computerPrinter software To open the Printer Properties dialog boxWhats This? help Download printer software updatesTransfer photos to a computer Transfer photos from a camera or other deviceSave photos from a memory card to the computer Transfer photos and files from a memory cardTo transfer photos to a computer Transfer non-photo files from a memory card to the computerHP Real Life technology options To delete photos or files from a memory cardSelect HP Photosmart A520 series Open E To print in Maximum dpi mode Change the print settings for the print jobTo change the HP Real Life technologies setting Maximum dpiChange the paper type Print quality settingsChange the print quality To select a print quality and speedUse advanced color settings Change the paper sizeResize a photo Click the Printing Shortcuts tab Create printing shortcutsTo create a printing shortcut To delete a printing shortcutPrint preview Print photosPrint borderless photos Print Orientation Portrait or LandscapeRelated topics Print photos with a border To print in grayscale Print postcardsPrint black and white photos Select the Print in grayscale optionSelect any other print settings you want, then click OK Print panoramic photosHP Photosmart software Print on index cards and other small mediaOrganize, edit, and share digital images in creative ways Open the Toolbox MaintenanceToolbox dialog box Use the ToolboxClean the print cartridge automatically Align the print cartridgeView estimated ink levels Insert or replace the print cartridgeClick the Estimated Ink Levels tab Remove ink from your skin and clothing To insert or replace a print cartridgeGet print cartridge ordering information Print a testPrint a sample Storing the printer HP Digital Imaging Monitor iconStore the printer and print cartridge Click Print a SampleStore the print cartridges Chapter Maintenance Printer software did not install successfully TroubleshootingSoftware installation issues SolutionPrinting and hardware issues To install the HP Photosmart SoftwareMissing HP Photosmart Software Printer is plugged in, but it will not turn on Solution Printout did not appearComputer and printer lost communication Cause Solution Restart the computer An Unknown device message appeared Cause Printer did not print borderless photos Could not save photos from the computer to the memory cardPrinting is very slow Cause Printout is rippled or curled Printer ejected the paper when preparing to printPress Ctrl+Alt+Delete Click More color optionsPrint quality is poor Cause Bluetooth printing problems My Bluetooth device cannot find the printer SolutionPrintout does not appear as it should Print quality is poor Device messagesNo page came out of the printer Photo printed with bordersLow on ink Print cartridge is old or damagedPrint cartridge is missing or incorrect Paper loaded does not match the paper size selected Print carriage has stalled Printer is out of paperThere is a paper jam Memory card has been inserted upside downThere was a problem with the memory card Insert only one memory card at a timeCommunication with the printer has been lost Shop for ink supplies To order print cartridges from your desktopChapter Shop for ink supplies HP support by phone HP support and warrantyCheck the HP support Web site first Phone support periodPlacing a call After the phone support periodHP Warranty Additional warranty options Chapter HP support and warranty Specifications Printer specificationsSystem requirements International Regulatory and environmental information Regulatory noticesChapter Environmental product stewardship program Plastics Material safety data sheetsPaper use Recycling programEnvironmental product stewardship program