HP 420 manual Printing Problems, Nothing is displayed on the television Cause

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Chapter 5

port. The printer only recognizes one camera at a time. Or the PictBridge camera connected to the camera port was not on.

Solution Disconnect both cameras, then connect the PictBridge camera to the camera port using the USB cable that came with the camera. If only the PictBridge camera is connected to the camera port, make sure it is turned on.

Nothing is displayed on the television.

Cause

●Video cable is not connected.

●Television/video input is not selected.

●The HP Photosmart GoGo Photo Studio is not switched to video mode.

Solution

●Make sure the supplied video cable is firmly connected to both the printer and television.

●Make sure the television is set to receive input from the printer. For more information, see the user manual that came with the television.

●Press the Video button on the printer control panel or remote control. The video status light should be on.

The camera batteries will not charge.

Solution

●The supplied camera batteries are not rechargeable. You can buy rechargeable batteries and replace the supplied batteries with them. For more information, see the Camera User's Manual.

●The camera is not securely in the camera dock on top of the printer. Make sure the camera is docked properly.

●Make sure the power cord is connected to the printer and to an active AC power outlet.

●The HP Photosmart GoGo Photo Studio is running off the optional

HP Photosmart Internal Battery. Rechargeable camera batteries will not charge unless the printer is connected to an AC power outlet with the power cord.

Printing Problems

Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

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HP Photosmart 420 series GoGo Photo Studio

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Contents HP Photosmart 420 series Page Copyrights and Trademarks Safety InformationTrademarks Regulatory Model Identification Number VCVRA-0501Page Page Contents HP Photosmart 420 series GoGo Photo Studio Welcome Finding More Information Front View Closed Printer PartsRear of Printer Front View OpenIndicator Lights Control Panel Print Images Screen Total Images Summary ScreenInternal Battery Compartment Remote Control Available AccessoriesBattery Information GoGo Photo Studio connected to AC powerGoGo Photo Studio running on battery GoGo Photo Studio Menus To install the remote batteryTo use the GoGo Photo Studio menus GoGo Photo Studio Menu TabsTo Navigate the Menus Menus Print MenuPage Chapter Loading Paper Getting Ready to PrintChoosing the Best Paper for the Job To Print Use This PaperTo load paper Loading Your PaperInserting Print Cartridges Insert the cartridge Connecting the Camera Store the cartridge when it is not in the printerAlign the cartridge Dock the camera on the printer Printing Basics Printing from the Docked CameraViewing Images to Print Printing Images Improving the Quality of Your ImagesTo print the current image Printing from Other DevicesTo print only new images To print all imagesAbout HP Image Zone and HP Instant Share ComputerTransferring to a Computer To transfer images to a computerPictBridge-certified Camera Bluetooth Wireless DevicesChapter Cleaning the Outside of the Printer Cleaning and Maintaining the PrinterCleaning the Print Cartridge Maintaining and transportingTo clean the print cartridge contacts Cleaning the Print Cartridge ContactsPrinting a Test Aligning the Print CartridgeTo download the software Windows Updating the HP Photosmart SoftwareStoring the HP Photosmart GoGo Photo Studio Click the Applications tab, then click HP Software UpdateStoring the Print Cartridges To download the software MacintoshTransporting the HP Photosmart GoGo Photo Studio Maintaining the Quality of Photo PaperStoring Photo Paper Handling Photo PaperExtending the handle Printer Hardware Problems TroubleshootingSolution Status light is flashing redOn light flashed briefly after I turned the printer off Buttons on the control panel do not respondSave button on the control panel does not respond Page Printer is plugged in, but it will not turn on Solution Camera buttons are not working Remote does not work CausePrinting Problems Camera batteries will not charge SolutionNothing is displayed on the television Cause Paper does not feed into the printer correctly Solution Image printed at an angle or is off-center SolutionNo page came out of the printer Solution Paper jammed while printing Blank page came out of the printer SolutionPrinter ejects the paper when preparing to print Print quality is poor SolutionSome commands in the menus are dimmed Solution Error Messages Bluetooth Printing ProblemsError message Check computer connection Error message Already connected to a cameraChapter Specifications Printer SpecificationsSystem Requirements Power Consumption Category SpecificationsMedia Types Recommended during operation 15-35 CVideo File Formats Category Specifications HP Tri-color 14 ml HP Gray PhotoChapter HP Customer Care by phone HP Customer CareReturn to HP Repair Service North America Only Additional Warranty OptionsPlacing a call Index USB Hewlett-Packard Company Regulatory noticesQ6366-90190
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420 specifications

The HP 420 is a highly regarded model in the realm of printing, celebrated for its exceptional performance and versatile capabilities. Targeted primarily at small to medium-sized businesses, the HP 420 offers a remarkable balance of efficiency, reliability, and print quality.

One of the main features of the HP 420 is its fast print speeds, which can reach up to 40 pages per minute. This is essential for workplaces that require high-volume printing without sacrificing quality. The first page out time is notably quick, often less than 10 seconds, which ensures that users won't have to wait long for their documents.

The HP 420 employs advanced laser printing technology, which guarantees sharp text and vibrant images. This technology is particularly advantageous for documents that require clarity and precision, such as reports, presentations, and marketing materials. The printer supports various media types and sizes, enabling it to handle everything from envelopes to glossy photo paper with ease.

Another significant aspect of the HP 420 is its robust built-in security features. With network security protocols and options for secure printing, users can rest assured that their sensitive information is protected from unauthorized access. This is increasingly important in today's digital landscape, where data breaches are a constant threat.

In terms of connectivity, the HP 420 is equipped with multiple options including USB, Ethernet, and wireless capabilities. This allows for seamless integration into different office environments, enabling users to print from a variety of devices, including smartphones, tablets, and computers. The printer is also compatible with cloud printing services, which enhances its accessibility and convenience for users on the go.

The HP 420's user-friendly interface features an intuitive control panel and easy-to-navigate menus, making it simple for users to manage settings and operations. Additionally, the printer offers automatic duplex printing, which reduces paper consumption and promotes sustainability—an increasingly valued characteristic in modern workplaces.

Maintenance is straightforward with the HP 420, as it includes easy-to-replace toner cartridges and a long-life imaging drum. This not only maximizes uptime but also lowers the total cost of ownership, making it an economical choice for businesses looking to optimize their printing processes.

In conclusion, the HP 420 stands out for its high-speed printing, advanced security features, versatile connectivity options, and user-friendly design. Whether for high-volume office environments or flexible work settings, the HP 420 is engineered to meet the demands of today's fast-paced business world, delivering exceptional results with every print.
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