HP 420 manual Bluetooth Printing Problems, Error Messages

Page 49

Chapter 5

or memory card. The print and red eyes removal options are disabled for these images.

Bluetooth Printing Problems

Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Be sure to also read the documentation that came with your HP Bluetooth wireless printer adapter and your device with Bluetooth wireless technology.

My Bluetooth device cannot find the printer.

Solution

Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data.

You may be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).

No page came out of the printer.

Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see Printer Specifications.

Print quality is poor.

Solution The image you printed may be low resolution. For better results in the future, set the device to a higher resolution, if possible. Be aware that pictures taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print.

The image printed with borders.

Solution The printing application installed on your device with Bluetooth wireless technology may not support borderless printing. Contact the vendor of the device, or go to their support website to obtain the latest updates for the printing application.

Error Messages

Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

44

HP Photosmart 420 series GoGo Photo Studio

Image 49
Contents HP Photosmart 420 series Page Copyrights and Trademarks Safety InformationTrademarks Regulatory Model Identification Number VCVRA-0501Page Page Contents HP Photosmart 420 series GoGo Photo Studio Welcome Finding More Information Front View Closed Printer PartsRear of Printer Front View OpenIndicator Lights Control Panel Print Images Screen Total Images Summary ScreenInternal Battery Compartment Remote Control Available AccessoriesGoGo Photo Studio connected to AC power Battery InformationGoGo Photo Studio running on battery GoGo Photo Studio Menus To install the remote batteryTo use the GoGo Photo Studio menus GoGo Photo Studio Menu TabsTo Navigate the Menus Menus Print MenuPage Chapter Loading Paper Getting Ready to PrintChoosing the Best Paper for the Job To Print Use This PaperTo load paper Loading Your PaperInserting Print Cartridges Insert the cartridge Store the cartridge when it is not in the printer Connecting the CameraAlign the cartridge Dock the camera on the printer Printing from the Docked Camera Printing BasicsViewing Images to Print Printing Images Improving the Quality of Your ImagesTo print the current image Printing from Other DevicesTo print only new images To print all imagesAbout HP Image Zone and HP Instant Share ComputerTransferring to a Computer To transfer images to a computerPictBridge-certified Camera Bluetooth Wireless DevicesChapter Cleaning the Outside of the Printer Cleaning and Maintaining the PrinterCleaning the Print Cartridge Maintaining and transportingTo clean the print cartridge contacts Cleaning the Print Cartridge ContactsPrinting a Test Aligning the Print CartridgeTo download the software Windows Updating the HP Photosmart SoftwareStoring the HP Photosmart GoGo Photo Studio Click the Applications tab, then click HP Software UpdateStoring the Print Cartridges To download the software MacintoshTransporting the HP Photosmart GoGo Photo Studio Maintaining the Quality of Photo PaperStoring Photo Paper Handling Photo PaperExtending the handle Printer Hardware Problems TroubleshootingSolution Status light is flashing redButtons on the control panel do not respond On light flashed briefly after I turned the printer offSave button on the control panel does not respond Page Printer is plugged in, but it will not turn on Solution Camera buttons are not working Remote does not work CauseCamera batteries will not charge Solution Printing ProblemsNothing is displayed on the television Cause Image printed at an angle or is off-center Solution Paper does not feed into the printer correctly SolutionNo page came out of the printer Solution Paper jammed while printing Blank page came out of the printer SolutionPrint quality is poor Solution Printer ejects the paper when preparing to printSome commands in the menus are dimmed Solution Error Messages Bluetooth Printing ProblemsError message Check computer connection Error message Already connected to a cameraChapter Printer Specifications SpecificationsSystem Requirements Power Consumption Category SpecificationsMedia Types Recommended during operation 15-35 CVideo File Formats Category Specifications HP Tri-color 14 ml HP Gray PhotoChapter HP Customer Care by phone HP Customer CareAdditional Warranty Options Return to HP Repair Service North America OnlyPlacing a call Index USB Hewlett-Packard Company Regulatory noticesQ6366-90190
Related manuals
Manual 146 pages 31.86 Kb Manual 146 pages 24.15 Kb

420 specifications

The HP 420 is a highly regarded model in the realm of printing, celebrated for its exceptional performance and versatile capabilities. Targeted primarily at small to medium-sized businesses, the HP 420 offers a remarkable balance of efficiency, reliability, and print quality.

One of the main features of the HP 420 is its fast print speeds, which can reach up to 40 pages per minute. This is essential for workplaces that require high-volume printing without sacrificing quality. The first page out time is notably quick, often less than 10 seconds, which ensures that users won't have to wait long for their documents.

The HP 420 employs advanced laser printing technology, which guarantees sharp text and vibrant images. This technology is particularly advantageous for documents that require clarity and precision, such as reports, presentations, and marketing materials. The printer supports various media types and sizes, enabling it to handle everything from envelopes to glossy photo paper with ease.

Another significant aspect of the HP 420 is its robust built-in security features. With network security protocols and options for secure printing, users can rest assured that their sensitive information is protected from unauthorized access. This is increasingly important in today's digital landscape, where data breaches are a constant threat.

In terms of connectivity, the HP 420 is equipped with multiple options including USB, Ethernet, and wireless capabilities. This allows for seamless integration into different office environments, enabling users to print from a variety of devices, including smartphones, tablets, and computers. The printer is also compatible with cloud printing services, which enhances its accessibility and convenience for users on the go.

The HP 420's user-friendly interface features an intuitive control panel and easy-to-navigate menus, making it simple for users to manage settings and operations. Additionally, the printer offers automatic duplex printing, which reduces paper consumption and promotes sustainability—an increasingly valued characteristic in modern workplaces.

Maintenance is straightforward with the HP 420, as it includes easy-to-replace toner cartridges and a long-life imaging drum. This not only maximizes uptime but also lowers the total cost of ownership, making it an economical choice for businesses looking to optimize their printing processes.

In conclusion, the HP 420 stands out for its high-speed printing, advanced security features, versatile connectivity options, and user-friendly design. Whether for high-volume office environments or flexible work settings, the HP 420 is engineered to meet the demands of today's fast-paced business world, delivering exceptional results with every print.