HP 420 manual HP Customer Care by phone

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7 HP Customer Care

Note The name of HP support services may vary by country/region.

If you have a problem, follow these steps:

1.Check the documentation that came with the printer. For more information, see Finding More Information.

2.If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following:

Access online support pages

Send HP an e-mail message for answers to your questions

Connect with an HP technician by using online chat

Check for software updates

Support options and availability vary by product, country/region, and language.

3.Contact your local point of purchase. If the printer or camera has a hardware failure, you will be asked to bring the device to where you purchased it. Service is free during the limited warranty period. After the warranty period, you will be quoted a service charge.

4.If you are unable to solve the problem using the onscreen Help or HP websites, call HP Customer Care using the number for your country/region.

HP Customer Care by phone

While the HP Photosmart GoGo Photo Studio is under warranty, you can obtain free phone support. For more information, see the warranty statement that came in the box, or go to www.hp.com/support to check the duration of your free support.

After the free phone support period, you can obtain help from HP at an additional cost. Contact your HP dealer or call the support phone number for your country/region for support options.

To receive HP support by phone, call the appropriate support phone number for your location. Standard phone company charges apply.

Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region.

North America: Call 1-800-474-6836 (1-800 HP invent). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period.

Other countries/regions: See the list of support telephone numbers inside the front cover of this manual.

HP Photosmart 420 series GoGo Photo Studio Printer User's Manual

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Contents HP Photosmart 420 series Page Safety Information Copyrights and TrademarksTrademarks Regulatory Model Identification Number VCVRA-0501Page Page Contents HP Photosmart 420 series GoGo Photo Studio Welcome Finding More Information Printer Parts Front View ClosedFront View Open Rear of PrinterIndicator Lights Control Panel Total Images Summary Screen Print Images ScreenInternal Battery Compartment Available Accessories Remote ControlGoGo Photo Studio running on battery Battery InformationGoGo Photo Studio connected to AC power To install the remote battery GoGo Photo Studio MenusGoGo Photo Studio Menu Tabs To use the GoGo Photo Studio menusTo Navigate the Menus Menus Print MenuPage Chapter Getting Ready to Print Loading PaperChoosing the Best Paper for the Job To Print Use This PaperLoading Your Paper To load paperInserting Print Cartridges Insert the cartridge Align the cartridge Connecting the CameraStore the cartridge when it is not in the printer Dock the camera on the printer Viewing Images to Print Printing BasicsPrinting from the Docked Camera Improving the Quality of Your Images Printing ImagesPrinting from Other Devices To print the current imageTo print only new images To print all imagesComputer About HP Image Zone and HP Instant ShareTransferring to a Computer To transfer images to a computerBluetooth Wireless Devices PictBridge-certified CameraChapter Cleaning and Maintaining the Printer Cleaning the Outside of the PrinterCleaning the Print Cartridge Maintaining and transportingCleaning the Print Cartridge Contacts To clean the print cartridge contactsPrinting a Test Aligning the Print CartridgeUpdating the HP Photosmart Software To download the software WindowsClick the Applications tab, then click HP Software Update Storing the HP Photosmart GoGo Photo StudioStoring the Print Cartridges To download the software MacintoshMaintaining the Quality of Photo Paper Transporting the HP Photosmart GoGo Photo StudioStoring Photo Paper Handling Photo PaperExtending the handle Troubleshooting Printer Hardware ProblemsSolution Status light is flashing redSave button on the control panel does not respond On light flashed briefly after I turned the printer offButtons on the control panel do not respond Page Printer is plugged in, but it will not turn on Solution Remote does not work Cause Camera buttons are not workingNothing is displayed on the television Cause Printing ProblemsCamera batteries will not charge Solution No page came out of the printer Solution Paper does not feed into the printer correctly SolutionImage printed at an angle or is off-center Solution Blank page came out of the printer Solution Paper jammed while printingSome commands in the menus are dimmed Solution Printer ejects the paper when preparing to printPrint quality is poor Solution Bluetooth Printing Problems Error MessagesError message Already connected to a camera Error message Check computer connectionChapter System Requirements SpecificationsPrinter Specifications Category Specifications Power ConsumptionMedia Types Recommended during operation 15-35 CCategory Specifications HP Tri-color 14 ml HP Gray Photo Video File FormatsChapter HP Customer Care HP Customer Care by phonePlacing a call Return to HP Repair Service North America OnlyAdditional Warranty Options Index USB Regulatory notices Hewlett-Packard CompanyQ6366-90190
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420 specifications

The HP 420 is a highly regarded model in the realm of printing, celebrated for its exceptional performance and versatile capabilities. Targeted primarily at small to medium-sized businesses, the HP 420 offers a remarkable balance of efficiency, reliability, and print quality.

One of the main features of the HP 420 is its fast print speeds, which can reach up to 40 pages per minute. This is essential for workplaces that require high-volume printing without sacrificing quality. The first page out time is notably quick, often less than 10 seconds, which ensures that users won't have to wait long for their documents.

The HP 420 employs advanced laser printing technology, which guarantees sharp text and vibrant images. This technology is particularly advantageous for documents that require clarity and precision, such as reports, presentations, and marketing materials. The printer supports various media types and sizes, enabling it to handle everything from envelopes to glossy photo paper with ease.

Another significant aspect of the HP 420 is its robust built-in security features. With network security protocols and options for secure printing, users can rest assured that their sensitive information is protected from unauthorized access. This is increasingly important in today's digital landscape, where data breaches are a constant threat.

In terms of connectivity, the HP 420 is equipped with multiple options including USB, Ethernet, and wireless capabilities. This allows for seamless integration into different office environments, enabling users to print from a variety of devices, including smartphones, tablets, and computers. The printer is also compatible with cloud printing services, which enhances its accessibility and convenience for users on the go.

The HP 420's user-friendly interface features an intuitive control panel and easy-to-navigate menus, making it simple for users to manage settings and operations. Additionally, the printer offers automatic duplex printing, which reduces paper consumption and promotes sustainability—an increasingly valued characteristic in modern workplaces.

Maintenance is straightforward with the HP 420, as it includes easy-to-replace toner cartridges and a long-life imaging drum. This not only maximizes uptime but also lowers the total cost of ownership, making it an economical choice for businesses looking to optimize their printing processes.

In conclusion, the HP 420 stands out for its high-speed printing, advanced security features, versatile connectivity options, and user-friendly design. Whether for high-volume office environments or flexible work settings, the HP 420 is engineered to meet the demands of today's fast-paced business world, delivering exceptional results with every print.