HP A528 manual Printing and hardware issues, Solution

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English

Chapter 3

The HP Photosmart A520 series printer is designed to be reliable and easy to use. This section answers frequently asked questions about using the printer and printing without a computer.

NOTE: Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

Printing and hardware issues

The Attention light is flashing.

Cause: A printer error has occurred. Try the following solutions.

Solution:

•Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.

•Turn off the printer.

•If the light continues to flash, go to www.hp.com/support or contact HP support.

The printer is plugged in, but it will not turn on.

Solution:

•The printer may be plugged into a power strip that is turned off. Turn on the power strip, and then turn on the printer.

•The printer may be plugged into an incompatible power source. If you are traveling abroad, make certain the power source in the country/region you are visiting complies with the power requirements and power cord of the printer.

•Check that the power adapter is functioning properly. To check the power adapter:

•Make sure the power adapter is connected to your printer and a compatible power source.

•Press and hold down the Power button on the printer. If the Power button lights up, then the power cord is working properly. If it fails to light, go to www.hp.com/support or contact HP support.

The paper does not feed into the printer correctly, or the image printed off- center.

Solution:

•The paper may not be loaded correctly. Reload the paper, making sure that the paper is correctly oriented in the input tray and that the paper-width guide fits close to the edge of the paper. For paper-loading instructions, see “Load paper” on page 7.

•The print cartridge may need to be aligned. For more information, see the onscreen Help.

•The printer may need attention. Read the printer screen for instructions.

10 HP Photosmart A520 series

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Contents HP Photosmart A520 series Hewlett-Packard Company notices HP Photosmart A520 series Contents HP Photosmart at a glance Get startedLabel Description Control panel buttons and indicator lights Control panelLoad paper Print basicsPrinter menu To use the Printer menuInsert a memory card Memory card slotsRemove red eye in photos Troubleshooting and SupportPrint a photo Connect to a computerSolution Printing and hardware issuesPrinter is plugged in, but it will not turn on Solution Insert or replace the print cartridge Print quality is poor SolutionPaper jammed while printing Support process If you have a problem, follow these stepsTo insert or replace a print cartridge Environmental statements Printer specificationsRegulatory model identification number SDGOA-0701 Find more informationPaper Tray Power Supply Model NumberMedia sizes Paper Tray CapacityHP Warranty English Serie HP Photosmart A520 Antes de empezar Solución de problemas y asistencia técnicaContenido Introducción a la impresiónEl HP Photosmart de un vistazo Antes de empezarEtiqueta Descripción del producto Botones e indicadores luminosos del panel de control EtiquetaMenú de impresora Introducción a la impresiónPara utilizar el menú Impresora Insertar una tarjeta de memoria Cargar papelPara cargar papel Para imprimir una sola fotografía Imprima una fotoElimine el efecto de ojos rojos de las fotografías Pulse ImprimirUsuarios de Windows Solución de problemas y asistencia técnicaConéctese a un equipo Usuarios de MacSolución Problemas de impresión y hardwareEl indicador luminoso de Atención parpadea La impresora está conectada, pero no se enciende SoluciónEl papel se atasca al imprimir Instalación o sustitución del cartucho de impresiónLa calidad de impresión es deficiente Solución Proceso de asistencia Para insertar o sustituir un cartucho de impresiónDeclaración medioambiental Número normativo de identificación de modelo SDGOA-0701Cómo buscar más información Especificaciones de la impresora Garantía de HP HP Photosmart série A520 Principes de base de limpression SommairePour débuter Dépannage et prise en chargePrésentation de lappareil HP Photosmart Pour débuterLibellé Boutons et voyants du panneau de commande Libellé DescriptionMenu de limprimante Principes de base de limpressionPour utiliser le menu de limprimante Insertion dune carte mémoire Chargement de papierPour charger du papier Connexion à un ordinateur Impression dune photoCorrection de leffet yeux rouges sur vos photos Pour imprimer une seule photoLe voyant Avertissement est clignotant Dépannage et prise en chargeProblèmes liés à limpression et au matériel Utilisateurs WindowsLimprimante est branchée mais ne sallume pas Solution La qualité dimpression est médiocre Solution Insertion ou remplacement dune cartouche dencreUn bourrage sest formé pendant limpression Pour insérer ou remplacer une cartouche dencre Procédure d’assistanceEn cas de problème, procédez de la manière suivante Sources dinformation supplémentaires Numéro réglementaire didentification de modèle SDGOA-0701Protection de lenvironnement Spécifications de limprimanteNuméro de modèle de lalimentation Conditions dexploitationConsommation électrique États-Unis Formats des supports dimpressionGarantie HP