HP 4250 manual Event Log Messages

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Event Log

Links within this document:

Event Log Page

Buttons on the Event Log Page

Fields on the Event Log Page

Event Log Filters

Links to related documents:

Event Log Messages

The Event Log is accessible through the web interface under General. It contains information about the appliance to facilitate troubleshooting and maintenance at your site. In addition, this log helps HP customer support in resolving problems. Events are listed on the log. Event log filters are used to sort the events displayed.

Event Log Page

To access the Event Log, click Event Log on the Main Menu (under General) in the web interface on the appliance. The Event Log page is displayed:

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Contents Initial Set Up MaintenanceTroubleshooting General InformationHP Print Server Appliance Documentation For Firmware Version Product Overview Product IntroductionOperation and Management Product DescriptionProduct Updates Compatibility with HP Print ServersCompatibility with Other Non-HP Print Servers Page Product Specifications Model NumberLanguage Options and Power Cord Requirements System RequirementsSupported Clients Supported PrintersSupported Web Browsers What Ships in the BoxSecurity Features Physical SpecificationsElectrical Specifications Environmental SpecificationsSafety Certifications Accessing the Web Interface Web Interface for the PSASupported Web Browsers Print Services DiagnosticsMenu OverviewPrint Server Name Appliance StatusSystem Load Disk UsageChanging the Date and Time System Messages for Date and Time Steps for Installation and Configuration Getting StartedWhat Ships in the Box Install printers on clients Back up the settings Installing Printers on Clients Bypassing Point and Print For Windows 2000 and XP ClientsConfiguring Printing for Unix Clients Configuring Print Queues for BSD-like SystemsFor Windows NT Clients Configuring Print Queues Using SAM HP-UX Systems Complete the Add Remote Printer/Plotter screenBe sure to check the box Remote Printer is on a BSD System Printing a Test FileLpr -Pprintername filename LEDs LED Name DescriptionPower Button Starting Up and Shutting Down the PSA Enter and Cancel ButtonsPower LED Front Panel DisplayDirection Buttons Numeric KeypadMaking Entries Messages on the Front PanelConfiguring the IP Address Using the Front Panel Configuring the IP AddressStarting Front Panel Operation Display ActionDisplay Action Setting or Changing the Front Panel Password Page Hardware Installation Desktop/Rack Shelf/Under-Printer InstallationRackmount Installation Cable Connections Page TCP/IP and DNS Settings TCP/IP and DNS SettingsManually specify IP information Subnet MaskConfiguring the PSA Using the Web Interface At a workstation, access the web browserMicrosoft Network Settings Microsoft Network SettingsMicrosoft Network Settings Field Name Description Workgroup Enable Authentication AutomaticallyPrint Server Appliance NameAdministrator Name Domain Administrator PasswordSpecified MembershipMicrosoft Windows Domain Authentication Features Adding the PSA to a Domain Enabling and Disabling Microsoft Domain SecurityGranting Printer Access or Authority to Users and Groups Administrator Accounts for the PSALPD LPD PrintingLPD Settings Field Name Description Disable LPD printingEnable LPD printing from ALL hosts Enable LPD printing from specified hostsConfiguring LPD Printing Snmp Settings Snmp and the PSASnmp Traps Snmp Settings Field Name Description Enable SNMPv3Authentication Key User NameColdStart Status current TrapTestLogEventCriticalAlert SNMPv3 Initial Account Creation Through the PSAs Web Interface Removing the SNMPv3 Account Print Shares Print Shares OptionPrint Share List Field Description Names Share StatusActive Adding a Print Share to the PSA DeleteHP Business Inkjet Printers HP Color LaserJet PrintersHP LaserJet Printers TCP/IP and DNS Settings Add Print Share of 3Field Names Description Add Print Share of 3 Field Names Description Description optionalMy Network Places Network PlacesPage Viewing and Managing Print Jobs Print JobsPrint Share Properties PropertiesPrinter Network Connector Prevent the print share from being used, just from beingDisplayed in Network Neighborhood or in My Network Places Pause printing from this print sharePrinter Driver Drivers Field Name DescriptionPrint Share Security Select Access Type Domain MembersPrint Share Security Printer Driver Management System Messages for Driver ManagementCom/go/psawhitepapers Psawhitepapers Client side renderingAdding a New Printer Driver Adding a New Printer Driver New Printer Driver Field Name DescriptionDrivers Highlight the driver to install and click New Printer Driver Field Name Description Installing Printer Drivers Security Warning When Adding New Drivers ResolutionDriver Name Mismatch ScenarioPage Configuring the Administrator Account Administrator AccountsLocal Administrator Accounts Adding a Local Administrator AccountConfirm Password Deleting a Local Administrator Account Local Administrator PasswordField Names Description Administrator Name Domain Administrator Accounts Adding a Domain Administrator AccountSelect Accounts from Domain MembersBasic Authentication Single Sign-On SSOConfiguring Internet Explorer SSL Certificates SSL CertificateSSL Certificate Page Viewing the SSL Certificate Requesting a New Certificate Creating a Self-Signed Certificate Self-Signed Certificate Field Names DescriptionDays Requesting a Signed Certificate from a Certificate Authority Page Installing a Certificate from a Certificate Authority Page Backing Up Network Settings and Printer Information Resetting the PSA to Factory Defaults Front Panel Restore Configuration Successful window appears. ClickRestarting or Rebooting the PSA Upgrading the Firmware on the PSAPage System Summary TCP/IP Network Configuration Information Microsoft Network Configuration Information Snmp Traps Information LPD Configuration Information Installed Printer Drivers Information Diagnostic Report System Domain Controllers Printer Status Full Event Log Event Log MessagesButtons on the Event Log Button Description NameFields on the Event Log Event Log Filters Page Initiated standard shutdown Completed standard startupCompleted non-standard startup -- followed abrupt shutdown Running on UPS battery due to power failure Shutdown initiated due to low UPS batteryShutdown initiated. UPS battery run time expired Shutdown cancelled. Normal power restored Category Networking Cannot communicate with domain controller Level Error Cannot communicate with any domain controllersCategory Security ActionAction Failed Wins name resolution Level Error Category Networking Controller, the PSA will not be able to authenticate users Cannot communicate with any Wins servers Cannot communicate with any DNS servers Authentication failed Level Error Category Security Action Action Page Detected printer problem Changed IP address Added printerDeleted printer Upgraded firmware Changed printer IP addressDeleted printer driver Cleared log fileBacked up settings Failed to restore settings from backup fileAdded administrator account Deleted administrator account Enabled NT domain authenticationChanged Wins server address Changed Windows domain or workgroup nameDisabled NT domain authentication Enabled LPD printing for all hostsAdded account in NT domain Enabled LPD printing for specified hosts Disabled LPD printing for all hostsSet NT user capabilities Failed to create NT domain machine accountFailed to join NT domain Changed PSA nameRemoved administrator access from domain accounts Security--Administrators Changed DNS server addressChanged time Changed SSL encryption levelInstalled self-signed certificate Installed certificate from a certificate signing authorityEnabled Snmp v1/v2 Disabled Snmp v1/v2Enabled Snmp v3 Disabled Snmp v3Added destination to Snmp trap notification list Removed destination from Snmp trap notification listEnabled redirection to Https Disabled redirection to HttpsAdded Wins server Deleted Wins serverFailed to upgrade firmware Failed to backup settingsAdded DNS server Deleted DNS serverInstalled printer driver Created NT domain accountJoined NT domain Printer driver installation failed Level Error Initialized printer driverAction Page System Messages Add Printer Wizard and Add Driver WizardPage Page Page Installing driver Informational Installing Printer Drivers Page Page Print Shares Page Driver Management Date / Time TCP/IP and DNS Settings Microsoft Network SettingsPage Snmp Settings LPD PrintingAdministrators Joined to domain controllersBackup, Restore, Upgrade, and Restart Pages SSL CertificateBackup, Restore, Upgrade in progress Cposupport Event Log Troubleshooting the HP Print Server Appliance Hardware Problems# Condition Configuration Problems Num. Condition Possible Cause/SolutionTo find the PSA more quickly General tab Scheduling tabSharing tab Security tabPage Printing Problems Num. ConditionPage Verify the DNS lookup tables using the following steps Initialize the driver for that printerPage Printer Driver Problems Download the latest firmware for the PSAAdministrators-Add Domain Accounts page in the PSAs web Security Problems About the Indicator Lights LEDsLED Problem Conditions LED Normal ConditionsFrequently Asked Questions ConfigurationPrinting Printer Driver Power Outages Answers ConfigurationCan I use Web Jetadmin to manage my PSA? Can the PSA be configured via TELNET? Can I use a hyphen in the PSA name?Can the PSA integrate into a Windows 2000 environment? Is the PSA compatible with non-HP print servers?Can the PSA accept print jobs from Unix clients? Can I print in a Novell environment?How are print jobs sent to the PSA? Verify the DNS lookup tables using the following steps Printer Drivers Jobs are getting stuck on the PSA for one of my printersPage How do I connect an uninterruptible power supply UPS? Page Contact HP Warranty, Regulatory, and Licensing Information Hewlett-Packard Limited Warranty StatementHP Product Duration of Limited Warranty Local Warranty Statements Regulatory Statements FCC Statement USASafety Certifications European CommunityElectromagnetic Emissions AustraliaSignature of HP Representative HP Limited Warranty/Limitation of Liability Trademarks and CopyrightsHP Software License Page Other Software Licenses 412 268-4387, fax 412 268-7395 tech-transfer@andrew.cmu.edu Copyright c 1995-1997 The Apache Group All rights reserved GNU General Public License Version 2, June 1991 Copyright c 1989GNU General Public License Page Page USA GNU Library General Public License Version 2, June 1991 Copyright CPage Page Page Page Page Copyright c 2000 Gregory Trubetskoy. All rights reserved Page Page Page Page Page Page Page Page Page Page Page Page

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