HP 4250 manual Administrators-Add Domain Accounts page in the PSAs web

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3I am trying to add a printer driver to the PSA, but I keep getting the error: Unauthorized to perform this action.

4I added a Windows 2000 driver to the PSA, but it did not show up in the driver list.

5I added a Windows XP driver to the PSA, but it did not show up in the driver list.

6I am having problems with Windows 2K and XP drivers.

7I cannot point and print a printer driver from the PSA onto my NT client PC.

8Special printing property options like Watermark, N-up, Back to Front, Zoomsmart, and rotate 180 degrees do not show up on the printer pages.

In order to install drivers onto the PSA, a user must be logged onto their PC with a user account that has permission to install software on that PC, and have a corresponding administrator account on the PSA. If NT domain authentication is enabled (on the Microsoft Network Settings

page), administrator accounts on the PSA can be set up on the

Administrators-Add Domain Accounts page (in the PSA's web

interface under Security). If NT domain authentication is not enabled, the user must set up a local administrator account on the PSA, with a

name and password that matches their NT user account.

Drivers for Microsoft Windows NT 4.0 usually work with both Windows 2000 and Windows XP. Consequently, many vendors will label a driver as Windows 2000 or XP when the driver conforms to the NT 4.0 driver specification. As a result, Windows 2000 drivers can show up as Windows NT drivers.

Drivers for Microsoft Windows NT 4.0 usually work with both Windows 2000 and Windows XP. Consequently, many vendors will label a driver as Windows 2000 or XP when the driver conforms to the NT 4.0 driver specification. Since there is no unique XP driver specification, drivers labeled by a printer vendor for XP will always appear as either NT 4.0 or Windows 2000 drivers.

Problems with Windows 2K and XP drivers can include:

N-up (printing multiple pages in a reduced format on one page)

booklet style (format the print job into a printed booklet)

watermark (print a watermark on each page of the document)

ZoomSmart (scales a letter-sized/A4 document or poster to tabloid/A3, or vice versa)

back-to-front (prints the document in reverse order)

rotate 180 degrees (rotates the document layout but not the paper)

If you are having problems with any of these features, first update the firmware. If the problem persists, reinstall the driver and select the "Use client side rendering with this driver" checkbox when selecting the driver to use with the print share. The problem should then be resolved.

If you are running version 2.5.XX of the PSA firmware, make sure Client Side Rendering (CSR) is not selected for the particular printer driver you are using. CSR drivers are only compatible with 2K or XP clients. If you have a combination of 2K/XP clients and NT clients, either create separate print queues for each platform, or create a single queue and only use the NT driver.

Newer Windows 2K and XP drivers now use a new print driver architecture. This new architecture is not compatibe the PSA firmware 2.3.252 or older. Upgrade the PSA firmware to 2.5.XX and reload the 2K/ XP printer driver. Select the option to "Use client side rendering".

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Contents General Information Initial Set UpMaintenance TroubleshootingHP Print Server Appliance Documentation For Firmware Version Product Introduction Product OverviewProduct Description Operation and ManagementCompatibility with HP Print Servers Product UpdatesCompatibility with Other Non-HP Print Servers Page Model Number Product SpecificationsSystem Requirements Language Options and Power Cord RequirementsWhat Ships in the Box Supported ClientsSupported Printers Supported Web BrowsersPhysical Specifications Security FeaturesEnvironmental Specifications Electrical SpecificationsSafety Certifications Web Interface for the PSA Accessing the Web InterfaceSupported Web Browsers Overview Print ServicesDiagnostics MenuDisk Usage Print Server NameAppliance Status System LoadChanging the Date and Time System Messages for Date and Time Getting Started Steps for Installation and ConfigurationWhat Ships in the Box Install printers on clients Back up the settings Installing Printers on Clients For Windows 2000 and XP Clients Bypassing Point and PrintConfiguring Print Queues for BSD-like Systems Configuring Printing for Unix ClientsFor Windows NT Clients Printing a Test File Configuring Print Queues Using SAM HP-UX SystemsComplete the Add Remote Printer/Plotter screen Be sure to check the box Remote Printer is on a BSD SystemLpr -Pprintername filename LED Name Description LEDsFront Panel Display Power Button Starting Up and Shutting Down the PSAEnter and Cancel Buttons Power LEDMessages on the Front Panel Direction ButtonsNumeric Keypad Making EntriesDisplay Action Configuring the IP Address Using the Front PanelConfiguring the IP Address Starting Front Panel OperationDisplay Action Setting or Changing the Front Panel Password Page Desktop/Rack Shelf/Under-Printer Installation Hardware InstallationRackmount Installation Cable Connections Page TCP/IP and DNS Settings TCP/IP and DNS SettingsSubnet Mask Manually specify IP informationAt a workstation, access the web browser Configuring the PSA Using the Web InterfaceMicrosoft Network Settings Microsoft Network SettingsMicrosoft Network Settings Field Name Description Appliance Name Workgroup EnableAuthentication Automatically Print ServerMembership Administrator Name DomainAdministrator Password SpecifiedMicrosoft Windows Domain Authentication Features Enabling and Disabling Microsoft Domain Security Adding the PSA to a DomainAdministrator Accounts for the PSA Granting Printer Access or Authority to Users and GroupsLPD Printing LPDEnable LPD printing from specified hosts LPD SettingsField Name Description Disable LPD printing Enable LPD printing from ALL hostsConfiguring LPD Printing Snmp and the PSA Snmp SettingsSnmp Traps User Name Snmp SettingsField Name Description Enable SNMPv3 Authentication KeyTrapTest ColdStart Status currentLogEventCriticalAlert SNMPv3 Initial Account Creation Through the PSAs Web Interface Removing the SNMPv3 Account Print Shares Option Print SharesPrint Share List Status Field Description Names ShareActive Delete Adding a Print Share to the PSAHP Color LaserJet Printers HP Business Inkjet PrintersHP LaserJet Printers Add Print Share of 3 TCP/IP and DNS SettingsField Names Description Description optional Add Print Share of 3 Field Names DescriptionNetwork Places My Network PlacesPage Print Jobs Viewing and Managing Print JobsProperties Print Share PropertiesPause printing from this print share Printer Network ConnectorPrevent the print share from being used, just from being Displayed in Network Neighborhood or in My Network PlacesDrivers Field Name Description Printer DriverPrint Share Security Domain Members Select Access TypePrint Share Security System Messages for Driver Management Printer Driver ManagementCom/go/psawhitepapers Client side rendering PsawhitepapersAdding a New Printer Driver New Printer Driver Field Name Description Adding a New Printer DriverDrivers Highlight the driver to install and click New Printer Driver Field Name Description Installing Printer Drivers Scenario Security Warning When Adding New DriversResolution Driver Name MismatchPage Administrator Accounts Configuring the Administrator AccountAdding a Local Administrator Account Local Administrator AccountsConfirm Password Local Administrator Password Deleting a Local Administrator AccountField Names Description Administrator Name Adding a Domain Administrator Account Domain Administrator AccountsDomain Members Select Accounts fromSingle Sign-On SSO Basic AuthenticationConfiguring Internet Explorer SSL Certificate SSL CertificatesSSL Certificate Page Viewing the SSL Certificate Requesting a New Certificate Self-Signed Certificate Field Names Description Creating a Self-Signed CertificateDays Requesting a Signed Certificate from a Certificate Authority Page Installing a Certificate from a Certificate Authority Page Backing Up Network Settings and Printer Information Restore Configuration Successful window appears. Click Resetting the PSA to Factory Defaults Front PanelUpgrading the Firmware on the PSA Restarting or Rebooting the PSAPage System Summary TCP/IP Network Configuration Information Microsoft Network Configuration Information Snmp Traps Information LPD Configuration Information Installed Printer Drivers Information Diagnostic Report System Domain Controllers Printer Status Full Event Log Messages Event LogButton Description Name Buttons on the Event LogFields on the Event Log Event Log Filters Page Completed standard startup Initiated standard shutdownCompleted non-standard startup -- followed abrupt shutdown Shutdown initiated due to low UPS battery Running on UPS battery due to power failureShutdown initiated. UPS battery run time expired Shutdown cancelled. Normal power restored Category Networking Cannot communicate with any domain controllers Cannot communicate with domain controller Level ErrorAction Category SecurityAction Failed Wins name resolution Level Error Category Networking Controller, the PSA will not be able to authenticate users Cannot communicate with any Wins servers Cannot communicate with any DNS servers Authentication failed Level Error Category Security Action Action Page Detected printer problem Added printer Changed IP addressDeleted printer Cleared log file Upgraded firmwareChanged printer IP address Deleted printer driverFailed to restore settings from backup file Backed up settingsAdded administrator account Changed Windows domain or workgroup name Deleted administrator accountEnabled NT domain authentication Changed Wins server addressEnabled LPD printing for all hosts Disabled NT domain authenticationAdded account in NT domain Failed to create NT domain machine account Enabled LPD printing for specified hostsDisabled LPD printing for all hosts Set NT user capabilitiesChanged PSA name Failed to join NT domainChanged SSL encryption level Removed administrator access from domain accountsSecurity--Administrators Changed DNS server address Changed timeInstalled certificate from a certificate signing authority Installed self-signed certificateDisabled Snmp v1/v2 Enabled Snmp v1/v2Removed destination from Snmp trap notification list Enabled Snmp v3Disabled Snmp v3 Added destination to Snmp trap notification listDeleted Wins server Enabled redirection to HttpsDisabled redirection to Https Added Wins serverDeleted DNS server Failed to upgrade firmwareFailed to backup settings Added DNS serverCreated NT domain account Installed printer driverJoined NT domain Initialized printer driver Printer driver installation failed Level ErrorAction Page Add Printer Wizard and Add Driver Wizard System MessagesPage Page Page Installing driver Informational Installing Printer Drivers Page Page Print Shares Page Driver Management Date / Time Microsoft Network Settings TCP/IP and DNS SettingsPage LPD Printing Snmp SettingsJoined to domain controllers AdministratorsSSL Certificate Backup, Restore, Upgrade, and Restart PagesBackup, Restore, Upgrade in progress Cposupport Event Log Hardware Problems Troubleshooting the HP Print Server Appliance# Condition Num. Condition Possible Cause/Solution Configuration ProblemsTo find the PSA more quickly Security tab General tabScheduling tab Sharing tabPage Num. Condition Printing ProblemsPage Initialize the driver for that printer Verify the DNS lookup tables using the following stepsPage Download the latest firmware for the PSA Printer Driver ProblemsAdministrators-Add Domain Accounts page in the PSAs web LED Normal Conditions Security ProblemsAbout the Indicator Lights LEDs LED Problem ConditionsConfiguration Frequently Asked QuestionsPrinting Printer Driver Answers Configuration Power OutagesCan I use Web Jetadmin to manage my PSA? Is the PSA compatible with non-HP print servers? Can the PSA be configured via TELNET?Can I use a hyphen in the PSA name? Can the PSA integrate into a Windows 2000 environment?Can I print in a Novell environment? Can the PSA accept print jobs from Unix clients?How are print jobs sent to the PSA? Verify the DNS lookup tables using the following steps Jobs are getting stuck on the PSA for one of my printers Printer DriversPage How do I connect an uninterruptible power supply UPS? Page Contact HP Hewlett-Packard Limited Warranty Statement Warranty, Regulatory, and Licensing InformationHP Product Duration of Limited Warranty Regulatory Statements FCC Statement USA Local Warranty StatementsAustralia Safety CertificationsEuropean Community Electromagnetic EmissionsSignature of HP Representative Trademarks and Copyrights HP Limited Warranty/Limitation of LiabilityHP Software License Page Other Software Licenses 412 268-4387, fax 412 268-7395 tech-transfer@andrew.cmu.edu Copyright c 1995-1997 The Apache Group All rights reserved Version 2, June 1991 Copyright c 1989 GNU General Public LicenseGNU General Public License Page Page USA Version 2, June 1991 Copyright C GNU Library General Public LicensePage Page Page Page Page Copyright c 2000 Gregory Trubetskoy. All rights reserved Page Page Page Page Page Page Page Page Page Page Page Page
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