HP 4250 manual

Page 148

Application Error

There may be another instance of the HP Add Driver Wizard running on this PC. Close down all instances of the Add Driver Wizard, then try running the Add Driver Wizard again.

Application error:

This application experienced an error

error_description. Try running it again. If the problem persists, consult the help file or the on- line documentation. (Possible errors are listed below.)

Add printer driver failure

Printer driver is not compatible with OS

Insufficient memory

Can't build driver info from *.inf file

Initialization setup file queue failure

Commit setup file queue failure

Access denied

Cannot find MFG

File not found

Server not found

Driver not found

Canceling. Please wait...

Download Error: Add Driver Software

There may be another instance of the HP Add Driver Wizard running on this PC or you may be logged to this PC with insufficient privileges. Make sure there are no other instances of the Add Driver Wizard running and verify that you are logged in to this PC with the appropriate access privileges, then try running the Add Driver Wizard again.

Driver could not be initialized:

This driver could not be initialized on the PSA, so it has been disabled for automatic driver download (for example, point and print). Clients will have to supply their own driver.

Try adding this driver again. Add the version of this driver that supports this PC's operating system first. Then add drivers for additional operating systems.

Driver could not be initialized:

This PC has no FILE: port. A file port is required to perform the necessary driver initialization. Please re-install the file port on this PC before adding more drivers to the PSA.

This driver could not be initialized on the PSA, so it has been disabled for automatic driver download (for example, point and print). Clients will have to supply their own driver.

There may be another instance of the HP Add Driver Wizard running on this PC. Make sure there are no other instances of the Add Driver Wizard running, then try running the Add Driver Wizard again.

The application performing the driver installation and initialization has experienced an error. This error may be generated by a variety of problems from network communication issues to .inf file corruption.

Verify the following:

that the PSA network configuration information are correct and running (for example, WINS server or manually specified domain controller addresses), and

the provided .inf files are valid printer setup information files and that the correct operating system has been associated with each .inf file.

Try using a different copy of the desired driver or a different driver. If the problem persists, please contact HP support.

Informational.

Self explanatory.

In order for drivers to be deployed to client machines via point and print, the drivers must be properly initialized. If a driver has

failed to initialize it will be disabled by the PSA and cannot be enabled (but it can be re-installed).

A disabled driver may still be associated with a printer, but when a client tries to install that printer the driver files will not be provided by the PSA and the user will be prompted to provide the printer driver files.

In order for driver initialization to run, a FILE: port must be installed on your PC. Because the driver could not be initialized, it has been disabled. Please reinstall the FILE: port and then reinstall this driver.

Image 148
Contents Initial Set Up MaintenanceTroubleshooting General InformationHP Print Server Appliance Documentation For Firmware Version Product Overview Product IntroductionOperation and Management Product DescriptionCompatibility with HP Print Servers Product UpdatesCompatibility with Other Non-HP Print Servers Page Product Specifications Model NumberLanguage Options and Power Cord Requirements System RequirementsSupported Clients Supported PrintersSupported Web Browsers What Ships in the BoxSecurity Features Physical SpecificationsEnvironmental Specifications Electrical SpecificationsSafety Certifications Web Interface for the PSA Accessing the Web InterfaceSupported Web Browsers Print Services DiagnosticsMenu OverviewPrint Server Name Appliance StatusSystem Load Disk UsageChanging the Date and Time System Messages for Date and Time Getting Started Steps for Installation and ConfigurationWhat Ships in the Box Install printers on clients Back up the settings Installing Printers on Clients Bypassing Point and Print For Windows 2000 and XP ClientsConfiguring Print Queues for BSD-like Systems Configuring Printing for Unix ClientsFor Windows NT Clients Configuring Print Queues Using SAM HP-UX Systems Complete the Add Remote Printer/Plotter screenBe sure to check the box Remote Printer is on a BSD System Printing a Test FileLpr -Pprintername filename LEDs LED Name DescriptionPower Button Starting Up and Shutting Down the PSA Enter and Cancel ButtonsPower LED Front Panel DisplayDirection Buttons Numeric KeypadMaking Entries Messages on the Front PanelConfiguring the IP Address Using the Front Panel Configuring the IP AddressStarting Front Panel Operation Display ActionDisplay Action Setting or Changing the Front Panel Password Page Desktop/Rack Shelf/Under-Printer Installation Hardware InstallationRackmount Installation Cable Connections Page TCP/IP and DNS Settings TCP/IP and DNS SettingsManually specify IP information Subnet MaskConfiguring the PSA Using the Web Interface At a workstation, access the web browserMicrosoft Network Settings Microsoft Network SettingsMicrosoft Network Settings Field Name Description Workgroup Enable Authentication AutomaticallyPrint Server Appliance NameAdministrator Name Domain Administrator PasswordSpecified MembershipMicrosoft Windows Domain Authentication Features Adding the PSA to a Domain Enabling and Disabling Microsoft Domain SecurityGranting Printer Access or Authority to Users and Groups Administrator Accounts for the PSALPD LPD PrintingLPD Settings Field Name Description Disable LPD printingEnable LPD printing from ALL hosts Enable LPD printing from specified hostsConfiguring LPD Printing Snmp and the PSA Snmp SettingsSnmp Traps Snmp Settings Field Name Description Enable SNMPv3Authentication Key User NameTrapTest ColdStart Status currentLogEventCriticalAlert SNMPv3 Initial Account Creation Through the PSAs Web Interface Removing the SNMPv3 Account Print Shares Option Print SharesPrint Share List Status Field Description Names ShareActive Adding a Print Share to the PSA DeleteHP Color LaserJet Printers HP Business Inkjet PrintersHP LaserJet Printers Add Print Share of 3 TCP/IP and DNS SettingsField Names Description Add Print Share of 3 Field Names Description Description optionalMy Network Places Network PlacesPage Viewing and Managing Print Jobs Print JobsPrint Share Properties PropertiesPrinter Network Connector Prevent the print share from being used, just from beingDisplayed in Network Neighborhood or in My Network Places Pause printing from this print sharePrinter Driver Drivers Field Name DescriptionPrint Share Security Domain Members Select Access TypePrint Share Security Printer Driver Management System Messages for Driver ManagementCom/go/psawhitepapers Psawhitepapers Client side renderingAdding a New Printer Driver Adding a New Printer Driver New Printer Driver Field Name DescriptionDrivers Highlight the driver to install and click New Printer Driver Field Name Description Installing Printer Drivers Security Warning When Adding New Drivers ResolutionDriver Name Mismatch ScenarioPage Configuring the Administrator Account Administrator AccountsLocal Administrator Accounts Adding a Local Administrator AccountConfirm Password Local Administrator Password Deleting a Local Administrator AccountField Names Description Administrator Name Domain Administrator Accounts Adding a Domain Administrator AccountSelect Accounts from Domain MembersBasic Authentication Single Sign-On SSOConfiguring Internet Explorer SSL Certificate SSL CertificatesSSL Certificate Page Viewing the SSL Certificate Requesting a New Certificate Self-Signed Certificate Field Names Description Creating a Self-Signed CertificateDays Requesting a Signed Certificate from a Certificate Authority Page Installing a Certificate from a Certificate Authority Page Backing Up Network Settings and Printer Information Resetting the PSA to Factory Defaults Front Panel Restore Configuration Successful window appears. ClickRestarting or Rebooting the PSA Upgrading the Firmware on the PSAPage System Summary TCP/IP Network Configuration Information Microsoft Network Configuration Information Snmp Traps Information LPD Configuration Information Installed Printer Drivers Information Diagnostic Report System Domain Controllers Printer Status Full Event Log Event Log MessagesButtons on the Event Log Button Description NameFields on the Event Log Event Log Filters Page Completed standard startup Initiated standard shutdownCompleted non-standard startup -- followed abrupt shutdown Shutdown initiated due to low UPS battery Running on UPS battery due to power failureShutdown initiated. UPS battery run time expired Shutdown cancelled. Normal power restored Category Networking Cannot communicate with domain controller Level Error Cannot communicate with any domain controllersCategory Security ActionAction Failed Wins name resolution Level Error Category Networking Controller, the PSA will not be able to authenticate users Cannot communicate with any Wins servers Cannot communicate with any DNS servers Authentication failed Level Error Category Security Action Action Page Detected printer problem Added printer Changed IP addressDeleted printer Upgraded firmware Changed printer IP addressDeleted printer driver Cleared log fileFailed to restore settings from backup file Backed up settingsAdded administrator account Deleted administrator account Enabled NT domain authenticationChanged Wins server address Changed Windows domain or workgroup nameEnabled LPD printing for all hosts Disabled NT domain authenticationAdded account in NT domain Enabled LPD printing for specified hosts Disabled LPD printing for all hostsSet NT user capabilities Failed to create NT domain machine accountFailed to join NT domain Changed PSA nameRemoved administrator access from domain accounts Security--Administrators Changed DNS server addressChanged time Changed SSL encryption levelInstalled self-signed certificate Installed certificate from a certificate signing authorityEnabled Snmp v1/v2 Disabled Snmp v1/v2Enabled Snmp v3 Disabled Snmp v3Added destination to Snmp trap notification list Removed destination from Snmp trap notification listEnabled redirection to Https Disabled redirection to HttpsAdded Wins server Deleted Wins serverFailed to upgrade firmware Failed to backup settingsAdded DNS server Deleted DNS serverCreated NT domain account Installed printer driverJoined NT domain Printer driver installation failed Level Error Initialized printer driverAction Page System Messages Add Printer Wizard and Add Driver WizardPage Page Page Installing driver Informational Installing Printer Drivers Page Page Print Shares Page Driver Management Date / Time TCP/IP and DNS Settings Microsoft Network SettingsPage Snmp Settings LPD PrintingAdministrators Joined to domain controllersBackup, Restore, Upgrade, and Restart Pages SSL CertificateBackup, Restore, Upgrade in progress Cposupport Event Log Hardware Problems Troubleshooting the HP Print Server Appliance# Condition Configuration Problems Num. Condition Possible Cause/SolutionTo find the PSA more quickly General tab Scheduling tabSharing tab Security tabPage Printing Problems Num. ConditionPage Verify the DNS lookup tables using the following steps Initialize the driver for that printerPage Printer Driver Problems Download the latest firmware for the PSAAdministrators-Add Domain Accounts page in the PSAs web Security Problems About the Indicator Lights LEDsLED Problem Conditions LED Normal ConditionsConfiguration Frequently Asked QuestionsPrinting Printer Driver Answers Configuration Power OutagesCan I use Web Jetadmin to manage my PSA? Can the PSA be configured via TELNET? Can I use a hyphen in the PSA name?Can the PSA integrate into a Windows 2000 environment? Is the PSA compatible with non-HP print servers?Can I print in a Novell environment? Can the PSA accept print jobs from Unix clients?How are print jobs sent to the PSA? Verify the DNS lookup tables using the following steps Printer Drivers Jobs are getting stuck on the PSA for one of my printersPage How do I connect an uninterruptible power supply UPS? Page Contact HP Hewlett-Packard Limited Warranty Statement Warranty, Regulatory, and Licensing InformationHP Product Duration of Limited Warranty Local Warranty Statements Regulatory Statements FCC Statement USASafety Certifications European CommunityElectromagnetic Emissions AustraliaSignature of HP Representative HP Limited Warranty/Limitation of Liability Trademarks and CopyrightsHP Software License Page Other Software Licenses 412 268-4387, fax 412 268-7395 tech-transfer@andrew.cmu.edu Copyright c 1995-1997 The Apache Group All rights reserved GNU General Public License Version 2, June 1991 Copyright c 1989GNU General Public License Page Page USA GNU Library General Public License Version 2, June 1991 Copyright CPage Page Page Page Page Copyright c 2000 Gregory Trubetskoy. 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