HP ZT1100 manual Introduction, Source, Address or Number Comments

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Introduction

This manual provides reference information for servicing HP Pavilion zt1100/xz100 and Omnibook xt1000 notebook PCs. It is for use by HP-authorized service personnel while installing, servicing, and repairing these products.

The manual is designed as a self-paced guide that will train you to install, configure, and repair these notebooks. The manual is self-contained, so you can follow it without having equipment available.

The following table lists other sources of information about the notebook and related products.

Source

HP Notebook web site

HP Business Support web Site

Address or Number

Comments

http://www.hp.com/notebooks

(European mirror: http://www.europe.hp.com/notebooks)

www.hp.com/go/bizsupport

HP Partnership web site

HP Asia Pacific Channel Support Centre for DPSP Partners

HP/MCD web site

America Online

CompuServe

HP Support Assist CD

Microsoft Windows manual

Microsoft web site

http://partner.americas.hp.com

http://www.hp.com.au

http://www.mcd.hp.com

Keyword: HP

GO HP

(800)457-1762

(801)431-1587

http://www.microsoft.com

Restricted to Authorized Resellers only.

Restricted to DPSP Partners only.

HP’s internal web site for division information.

Call (800) 827-6364 for membership within the US.

Call (800) 524-3388 for membership within the US.

US and Canada.

Outside US and Canada.

Information about Windows operating system.

Information and updates for Windows operating systems.

vi	HP Pavilion zt1100/xz100 Omnibook xt1000

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Contents HP Pavilion zt1100/xz100 Omnibook xt1000 Edition History Contents Figures Tables Introduction SourceAddress or Number Comments Product Information Pavilion zt1100/xz100 and Omnibook xt1000 Series ModelsTechnology Codes Technology code Product nameDetails Features Front ViewBack View Bottom View Activating Power Modes OperationTurning the Notebook On and Off Checking the Notebook’s Status Main Status LightsHot Key Using Fn Hot KeysFn Hot Keys EffectResetting the Notebook Resetting the NotebookUsing the CD or DVD Player selected models Multimedia Buttons and Status PanelSpecifications Hardware SpecificationsAudio System Dimensions Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Accessory New Accessories Tested Cross-Platform AccessoriesDescription Replaceable Module Diagram Internal DesignFunctional Structure Function Bootup Processor Memory Components UsedInfrared Wireless Docking PC card Component RolesPage Removal and Replacement Removal Cross-ReferenceDisassembly Flowchart Disassembly FlowScrew Thread Size Required EquipmentRecommended Screw Torques Torque cm-kgf Torque in-lbfRemoving the Battery Removal ProcedureRemoving a Plug-In Module Releasing the Plug-in ModuleRemoving the Hard Disk Drive Removing the Hard Disk DriveRemoving the Hard Disk Tray Reassembly Notes Recovering and Reinstalling Software To recover the factory software installationRemoving the Keyboard Cover Removing the Keyboard Cover Retaining ScrewsRemoving the Keyboard Cover Reassembly Notes Removing the Keyboard Loosening the Keyboard Retaining ScrewsDisconnecting the Keyboard Reassembly Notes Removing an Sdram Module Removing an Expansion Sdram Module11. Installing an Expansion Sdram Module Removing the System Sdram ModuleReplacing Small Parts User-Replaceable Replacement ProcedureReplacing Small Parts Part Cover, mini-PCI Cover, expansionHP Authorized Service Providers Only Removing the Mini-PCI Card13. Removing the Mini-PCI Card Reassembly Notes Removing the Display Assembly 14. Removing the Display15. Removing the Display Reassembly Notes Removing Display Assembly Components 16. Removing Display Assembly Components Reassembly Notes Removing the Fan and Heatsink 17. Removing the Fan and Heatsink 18. Installing a New Thermal Pad Removing the CPU Module 19. Removing the CPU Module Reassembly Notes Removing the Top Case 20. Removing the Top Case Retaining Screws 21. Removing the Top Case Reassembly Notes Removing the Hinge Saddles 22. Removing the Hinge Saddles Reassembly Notes When Installing a New Motherboard Removing the Motherboard or Bottom Case23. Removing the Motherboard Reassembly Procedure Reinstalling the Motherboard Installation Procedure Replacing the Bottom CaseInstalling a New Serial Number Label 26. Example of Serial Number LabelRemoving Notebook Components Removing Notebook ComponentsAdditional Steps PCA, USB Additional Steps Page Troubleshooting and Diagnostics Troubleshooting Basic Troubleshooting StepsChecking for Customer Abuse Page Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions Power/Battery Call Center SuggestionsRepair Center Likely Causes Battery does not charge AC adapter does not power notebook Standby/resume Repair Center Likely Causes Repair Center CommentsDark display, no light White display Erratic display Back up drive immediately Was notebook or drive dropped? Files are corrupted Keyboard Call Center Suggestions General problems Click button does not work Modem Mini-PCI card. Motherboard One-Touch button problems PrintingUse Windows Search to locate computer on network Wireless Symptom PC card Video file playbackPage Clock loses time Diagnostic Tools Diagtools Diagnostic ProgramUpdating e-Diagtools Running e-Diagtools Parallel Loopback Connector Interpreting the Results Beep Code Power-On Self-TestInsyde MobilePRO Bios Post Beep Codes and Messages MessageZt1100/xz100/xt1000 technology code IB Sycard PCCtest CommandsSycard PCCtest 450/460 CardBus Card Optional Slot Pcmcia PC Card 16-bit test CardBus 32-bit testBios Configuration Utility Running the Bios configuration utilityBios Configuration Menus and Parameters Updating the Notebook’s Bios Security MenuExit Menu Replaceable Parts Exploded View Exchange Part Number Replaceable Parts for the Pavilion zt1100/xz100 SeriesPart Number User ReplReplaceable Parts HP Pavilion zt1100/xz100 Omnibook xt1000 Replaceable Parts for the Omnibook xt1000 Series Replaceable Parts HP Pavilion zt1100/xz100 Omnibook xt1000 Description Part Number Exchange User Repl Page Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement Imperfections Not Allowed TFT LCD Guidelines 14.1/15.0-in XGAType of Imperfection Electrical Imperfections Mechanical ImperfectionsPage Page QJOLVK3ULQWHGLQ7DLZDQ