HP ZT1100 manual Wireless

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Symptom

Infrared

Call Center:

Repair Center:

Suggestions

Likely Causes

Repair Center: Comments

General problems.

Wireless

General problems.

Notebook with Bluetooth won’t enter standby or hibernation.

Make sure correct drivers are installed. In Device Manager, double-click Infrared devices, then double-click IrDA Fast Infrared Port. On Advanced tab, click Infrared Transceiver A in Property window, then select IBM 31T1100 from pull-down menu.

Make sure the line between the two infrared ports is not blocked, ports face each other squarely and are no more than 1 meter apart. Sunlight, heat from nearby equipment, or other sources of infrared radiation can cause transmission errors.

Make sure only one application is using infrared port.

Remove any PC Cards from notebook (possible IRQ conflict).

For fast-IrDA, check for DMA conflict with ECP parallel port.

Check TCP/IP setup in Control Panel.

Check SSID and channel settings: click wireless link icon in taskbar and select Advanced Configuration.

Stop USB devices that may perform large data transfers, or adjust application settings to reduce transfer rate.

Make sure wireless PCA and antenna are installed properly.

Disable Bluetooth. If Bluetooth device is transmitting, notebook may not be able to enter standby or hibernation.

Motherboard.

Display assembly. Wireless PCA. Antenna. Motherboard.

3-18 Troubleshooting and Diagnostics

HP Pavilion zt1100/xz100 Omnibook xt1000

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Contents HP Pavilion zt1100/xz100 Omnibook xt1000 Edition History Contents Figures Tables Address or Number Comments IntroductionSource Product Information Pavilion zt1100/xz100 and Omnibook xt1000 Series ModelsDetails Technology CodesTechnology code Product name Features Front ViewBack View Bottom View Turning the Notebook On and Off Activating Power ModesOperation Checking the Notebook’s Status Main Status LightsUsing Fn Hot Keys Fn Hot KeysHot Key EffectResetting the Notebook Resetting the NotebookUsing the CD or DVD Player selected models Multimedia Buttons and Status PanelAudio System Dimensions SpecificationsHardware Specifications Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Description Accessory New AccessoriesTested Cross-Platform Accessories Replaceable Module Diagram Internal DesignFunction Bootup Processor Memory Components Used Infrared Wireless Docking PC cardFunctional Structure Component RolesPage Removal and Replacement Removal Cross-ReferenceDisassembly Flowchart Disassembly FlowRequired Equipment Recommended Screw TorquesScrew Thread Size Torque cm-kgf Torque in-lbfRemoving the Battery Removal ProcedureRemoving a Plug-In Module Releasing the Plug-in ModuleRemoving the Hard Disk Drive Removing the Hard Disk DriveRemoving the Hard Disk Tray Reassembly Notes Recovering and Reinstalling Software To recover the factory software installationRemoving the Keyboard Cover Removing the Keyboard Cover Retaining ScrewsRemoving the Keyboard Cover Reassembly Notes Removing the Keyboard Loosening the Keyboard Retaining ScrewsDisconnecting the Keyboard Reassembly Notes Removing an Sdram Module Removing an Expansion Sdram Module11. Installing an Expansion Sdram Module Removing the System Sdram ModuleReplacement Procedure Replacing Small PartsReplacing Small Parts User-Replaceable Part Cover, mini-PCI Cover, expansionHP Authorized Service Providers Only Removing the Mini-PCI Card13. Removing the Mini-PCI Card Reassembly Notes Removing the Display Assembly 14. Removing the Display15. Removing the Display Reassembly Notes Removing Display Assembly Components 16. Removing Display Assembly Components Reassembly Notes Removing the Fan and Heatsink 17. Removing the Fan and Heatsink 18. Installing a New Thermal Pad Removing the CPU Module 19. Removing the CPU Module Reassembly Notes Removing the Top Case 20. Removing the Top Case Retaining Screws 21. Removing the Top Case Reassembly Notes Removing the Hinge Saddles 22. Removing the Hinge Saddles Reassembly Notes When Installing a New Motherboard Removing the Motherboard or Bottom Case23. Removing the Motherboard Reassembly Procedure Reinstalling the Motherboard Installation Procedure Replacing the Bottom CaseInstalling a New Serial Number Label 26. Example of Serial Number LabelAdditional Steps Removing Notebook ComponentsRemoving Notebook Components PCA, USB Additional Steps Page Troubleshooting and Diagnostics Troubleshooting Basic Troubleshooting StepsChecking for Customer Abuse Page Troubleshooting Suggestions Suggestions for TroubleshootingScope of Diagnostic Tools Repair Center Likely Causes Power/BatteryCall Center Suggestions Battery does not charge AC adapter does not power notebook Standby/resume Repair Center Likely Causes Repair Center CommentsDark display, no light White display Erratic display Back up drive immediately Was notebook or drive dropped? Files are corrupted Keyboard Call Center Suggestions General problems Click button does not work Modem Mini-PCI card. Motherboard One-Touch button problems PrintingUse Windows Search to locate computer on network Wireless Symptom PC card Video file playbackPage Clock loses time Updating e-Diagtools Diagnostic ToolsDiagtools Diagnostic Program Running e-Diagtools Parallel Loopback Connector Interpreting the Results Power-On Self-Test Insyde MobilePRO Bios Post Beep Codes and MessagesBeep Code MessageSycard PCCtest Commands Sycard PCCtest 450/460 CardBus Card OptionalZt1100/xz100/xt1000 technology code IB Slot Pcmcia PC Card 16-bit test CardBus 32-bit testBios Configuration Menus and Parameters Bios Configuration UtilityRunning the Bios configuration utility Exit Menu Updating the Notebook’s BiosSecurity Menu Replaceable Parts Exploded View Replaceable Parts for the Pavilion zt1100/xz100 Series Part NumberExchange Part Number User ReplReplaceable Parts HP Pavilion zt1100/xz100 Omnibook xt1000 Replaceable Parts for the Omnibook xt1000 Series Replaceable Parts HP Pavilion zt1100/xz100 Omnibook xt1000 Description Part Number Exchange User Repl Page Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement TFT LCD Guidelines 14.1/15.0-in XGA Type of Imperfection Electrical ImperfectionsImperfections Not Allowed Mechanical ImperfectionsPage Page QJOLVK3ULQWHGLQ7DLZDQ