HP ZT1100 manual Power-On Self-Test, Insyde MobilePRO Bios Post Beep Codes and Messages

Page 87

Power-On Self-Test

The POST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the system BIOS runs when the notebook boots. The system BIOS will not boot the operating system if system memory, the CPU, DMA, or interrupt controller fails the POST diagnostic tests. POST progress is indicated by a sequence of codes, and error messages are displayed if possible.

You should not necessarily interpret the failure of one or more POST tests as a hardware, software, or firmware failure. If an error message appears, confirm the problem using other diagnostic tools. Not all POST messages indicate a hardware, software, or firmware failure—some messages are for information only.

First, confirm the failure by performing a “clean” boot, as described below: If the notebook fails to restart with a clean boot, it requires repair.

1.Remove all accessories, including SDRAM modules, PC cards, printer, external monitor, pointing device, and keyboard.

2.Provide “clean” AC power—no auto adapter or unusual AC adapter configuration.

3.Press the reset switch to return the notebook to a known state.

If the BIOS detects a terminal error condition, it halts POST after issuing a terminal error beep code and/or displaying a message (see the following table). The beep code indicates the POST routine in which the terminal error occurred.

If the system fails after you make changes using the BIOS configuration utility, reset the notebook, enter the BIOS configuration utility, and install the defaults or correct the error.

Table 3-3. Insyde MobilePRO BIOS POST Beep Codes and Messages

Beep Code

5 short, 1 long

4 short, 1 long,

1 short

Message

FAULTY DMA PAGE REGISTERS

FAULTY REFRESH CIRCUIT

Description

DMA page registers do not function properly.

RAM refresh circuit does not function properly.

4 short, 2 long

3 short; 1 long,

2short

3short, 1 long,

1short, 1 long

3 short; 2 long,

1 short

3 short; 3 long

2 short, 1 long;

3 short

2 short, 1 long;

2 short, 1 long

(None)

(None)

(None)

(None)

ROM CHECKSUM INCORRECT

CMOS RAM TEST FAILED

DMA CONTROLLER FAULTY

INTERRUPT CONTROLLER FAILED

(None)

(None)

(None)

KEYBOARD CONTROLLER FAILURE

KEYBOARD FAILURE

CMOS FAILURE - RUN SCU

CMOS CHECKSUM INVALID - RUN SCU

BIOS ROM checksum failed.

CMOS RAM test failed.

DMA controller does not work properly.

Interrupt controller does not work properly.

Keyboard controller failed to respond to the self- test command.

No video device found.

No RAM installed.

Keyboard controller failed during system inquiry about connected devices.

Keyboard fails to respond or no keyboard is connected.

CMOS data error, probably due to loss of battery power.

CMOS checksum error.

HP Pavilion zt1100/xz100 Omnibook xt1000

Troubleshooting and Diagnostics 3-25

Image 87
Contents HP Pavilion zt1100/xz100 Omnibook xt1000 Edition History Contents Figures Tables Introduction SourceAddress or Number Comments Pavilion zt1100/xz100 and Omnibook xt1000 Series Models Product InformationTechnology Codes Technology code Product nameDetails Front View FeaturesBack View Bottom View Activating Power Modes OperationTurning the Notebook On and Off Main Status Lights Checking the Notebook’s StatusEffect Using Fn Hot KeysFn Hot Keys Hot KeyResetting the Notebook Resetting the NotebookMultimedia Buttons and Status Panel Using the CD or DVD Player selected modelsSpecifications Hardware SpecificationsAudio System Dimensions Product Information HP Pavilion zt1100/xz100 Omnibook xt1000 Accessory New Accessories Tested Cross-Platform AccessoriesDescription Internal Design Replaceable Module DiagramComponent Roles Function Bootup Processor Memory Components UsedInfrared Wireless Docking PC card Functional StructurePage Removal Cross-Reference Removal and ReplacementDisassembly Flow Disassembly FlowchartTorque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torques Screw Thread SizeRemoval Procedure Removing the BatteryReleasing the Plug-in Module Removing a Plug-In ModuleRemoving the Hard Disk Drive Removing the Hard Disk DriveRemoving the Hard Disk Tray Reassembly Notes To recover the factory software installation Recovering and Reinstalling SoftwareRemoving the Keyboard Cover Retaining Screws Removing the Keyboard CoverRemoving the Keyboard Cover Reassembly Notes Loosening the Keyboard Retaining Screws Removing the KeyboardDisconnecting the Keyboard Reassembly Notes Removing an Expansion Sdram Module Removing an Sdram ModuleRemoving the System Sdram Module 11. Installing an Expansion Sdram ModulePart Cover, mini-PCI Cover, expansion Replacement ProcedureReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Mini-PCI Card HP Authorized Service Providers Only13. Removing the Mini-PCI Card Reassembly Notes 14. Removing the Display Removing the Display Assembly15. Removing the Display Reassembly Notes Removing Display Assembly Components 16. Removing Display Assembly Components Reassembly Notes Removing the Fan and Heatsink 17. Removing the Fan and Heatsink 18. Installing a New Thermal Pad Removing the CPU Module 19. Removing the CPU Module Reassembly Notes Removing the Top Case 20. Removing the Top Case Retaining Screws 21. Removing the Top Case Reassembly Notes Removing the Hinge Saddles 22. Removing the Hinge Saddles Reassembly Notes Removing the Motherboard or Bottom Case When Installing a New Motherboard23. Removing the Motherboard Reassembly Procedure Reinstalling the Motherboard Replacing the Bottom Case Installation Procedure26. Example of Serial Number Label Installing a New Serial Number LabelRemoving Notebook Components Removing Notebook ComponentsAdditional Steps PCA, USB Additional Steps Page Troubleshooting and Diagnostics Basic Troubleshooting Steps TroubleshootingChecking for Customer Abuse Page Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions Power/Battery Call Center SuggestionsRepair Center Likely Causes Battery does not charge AC adapter does not power notebook Repair Center Likely Causes Repair Center Comments Standby/resumeDark display, no light White display Erratic display Back up drive immediately Was notebook or drive dropped? Files are corrupted Keyboard Call Center Suggestions General problems Click button does not work Modem Mini-PCI card. Motherboard Printing One-Touch button problemsUse Windows Search to locate computer on network Wireless Video file playback Symptom PC cardPage Clock loses time Diagnostic Tools Diagtools Diagnostic ProgramUpdating e-Diagtools Running e-Diagtools Parallel Loopback Connector Interpreting the Results Message Power-On Self-TestInsyde MobilePRO Bios Post Beep Codes and Messages Beep CodeSlot Pcmcia PC Card 16-bit test CardBus 32-bit test Sycard PCCtest CommandsSycard PCCtest 450/460 CardBus Card Optional Zt1100/xz100/xt1000 technology code IBBios Configuration Utility Running the Bios configuration utilityBios Configuration Menus and Parameters Updating the Notebook’s Bios Security MenuExit Menu Replaceable Parts Exploded View User Repl Replaceable Parts for the Pavilion zt1100/xz100 SeriesPart Number Exchange Part NumberReplaceable Parts HP Pavilion zt1100/xz100 Omnibook xt1000 Replaceable Parts for the Omnibook xt1000 Series Replaceable Parts HP Pavilion zt1100/xz100 Omnibook xt1000 Description Part Number Exchange User Repl Page Reference Information Password Removal PolicyHewlett-Packard Display Quality Statement Mechanical Imperfections TFT LCD Guidelines 14.1/15.0-in XGAType of Imperfection Electrical Imperfections Imperfections Not AllowedPage Page QJOLVK3ULQWHGLQ7DLZDQ