Symptom
Touch pad
Call Center: | Repair Center: |
Suggestions | Likely Causes |
Repair Center: Comments
General problems.
Click button does not work.
Memory
Restart notebook.
Press and hold power button four seconds to reset notebook.
Avoid touching touch pad while booting or resuming.
Check settings in Control Panel.
Top case. Motherboard.
Top case. Motherboard.
Out of memory error.
Memory doesn’t increase after adding SDRAM
Audio
No sound is audible.
Feedback from speakers.
PC card detection beep at startup is loud and cannot be adjusted.
Make sure C drive is not running out of free space.
Use memory troubleshooter in Windows Help.
Not all
Use only PC133 or higher SDRAM modules.
Increase sound volume.
Make sure sound is enabled (software controls).
Check for sound resource conflicts in Device Manager.
Sound may not operate properly in
Check speaker cable connections.
Check software controls for recording sound.
Make sure display assembly is connected properly.
Reduce sound volume.
In Volume Control, click Options, Properties, select Playback, and enable microphone. Then make sure microphone is muted.
Download latest audio driver from technical support area of HP Notebook web site (see page vi).
SDRAM module.
SDRAM module.
Speakers.
Motherboard.
Display assembly. Motherboard.
Check operation using headphones or external speakers.
Check operation using external microphone.
HP Pavilion zt1100/xz100 Omnibook xt1000 | Troubleshooting and Diagnostics |