HP book XE2 manual OmniBook Diagnostic Error Codes, Code Suggestions System Tests

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Note that the serial and parallel port tests are more thorough if you connect a loop-back connector to the port before running the test for that port. See the wiring diagrams below.

5 9

1 6

13

25

These connections are not used.

Diodes are 1N4004 or equivalent (IF=1A, VF=1V@1A, VR=30-400V)

1 14

Figure 3-3. Serial and Parallel Loopback Connectors

Interpreting the Results

The following table lists test groups, error codes, and suggestions for follow-up actions. Consider these suggestions in combination with other troubleshooting information.

Table 3-3. OmniBook Diagnostic Error Codes

Code

Suggestions

System Tests

0001h -

Reseat or replace the CPU module.

0008h

 

0009h

Replace the motherboard.

0010h -

Reseat or replace the CPU module.

002Fh

 

 

 

0030h -

Replace the motherboard.

0040h

 

0041h

Unrecognized interrupts. Run BIOS Setup and

 

check IRQ assignments for all devices.

0050h -

Replace the motherboard.

0070h

 

0071h

Bad CMOS checksum. Reset the system, then

 

run BIOS Setup and check settings. Replace

 

motherboard.

0072h

Configuration mismatch in CMOS. Reset the

 

system, then run BIOS Setup and check

 

settings. Replace motherboard.

0073h

Bad CMOS RAM size. Reset the system, then

 

run BIOS Setup and check settings. Replace

 

motherboard.

0074h

Bad CMOS time. Reset the system, then run

 

BIOS Setup and check settings. Replace

 

motherboard.

0075h -

Reset the system. Replace the motherboard.

0076h

 

0077h

Replace the motherboard.

0078h

Bad CMOS checksum. Reset the system, then

 

run BIOS Setup and check settings. Replace

 

motherboard.

0079h

Replace the motherboard.

0083h -

Replace the BIOS IC. Replace the

0086h

motherboard.

0087h

Replace the motherboard.

0088h

Replace the BIOS IC.

0090h -

Replace the BIOS IC. Replace the

0096h

motherboard.

009Ah -

Replace the BIOS IC. Replace the

009Eh

motherboard.

009Fh

Insufficient DOS memory. Load fewer device

 

drivers.

00A0h

No repair. (ESCD not supported.)

00A1h

Replace the BIOS IC. Replace the

 

motherboard.

00A2h -

No repair. (ESCD not supported.)

00A3h

 

00A4h

Replace the BIOS IC.

00A5h -

No repair. (ESCD not supported.)

00A6h

 

00A7h

Replace the BIOS IC. Replace the

 

motherboard.

00C0h -

Replace the CPU module.

00CCh

 

00FFh

Rerun the test. (Possible diagnostic

 

programming error.)

Memory Tests

The addresses below are absolute (32-bit) address. These addresses are not in the segment:offset format.

0100h - Replace the motherboard.

0101h

 

0102h

Replace the BIOS IC.

0120h -

For the OB 4100 for 01FFFFFFh and below,

0150h

replace the motherboard. Otherwise, replace

 

the RAM board (each 01000000h represents

 

16MB).

0160h

Address bus short. Remove any RAM board

 

and rerun the test. Check the CPU module for

 

shorts. Replace the motherboard.

0170h -

Replace the motherboard.

0172h

 

HP OmniBook XE2

Troubleshooting and Diagnostics 3-13

Image 55
Contents Page Edition History Contents Tables FiguresHP OmniBook XE2 Address or Number IntroductionSources of OmniBook Information SourceOmniBook XE2 OmniBook Front View Features and OperationOmniBook Bottom View OmniBook Status Lights Turning the OmniBook On and OffActivating Power Modes Status Lights LED PCA Checking the Status of the OmniBookHot Key Using Fn Hot KeysResetting the OmniBook Fn Hot Keys00000 9FFFF A0000 Bffff C0000 Cffff D0000 Dbfff System ResourcesSystem Interrupts System MemoryDMA Channels System Input/Output Addresses 100-3FFOmniBook XE2 Specifications SpecificationsSoftware Security Features Environmental Limits Major ICs Internal Design Replaceable Module DiagramDocking port 10. Functional StructurePage Removal Cross-Reference Screw Thread Size Recommended Screw TorquesTorque kgfcm Torque lbfin Removal Procedure Removing the BatteryRequired Equipment Product Number RAM Board Replacement Part NumbersRemoving a RAM Board DescriptionReleasing the RAM Module Latches Reassembly Notes Exchange Part Number Hard Disk Drive Replacement Part NumberRemoving the Hard Disk Drive Part NumberPart Feet RAM Module Cover Replacement ProcedureReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Fan HP Authorized Service Providers OnlyRemoving the Keyboard Cover and Screws Removing the KeyboardInstalling the Keyboard Reassembly Notes Removing the Display Assembly Reassembly Notes Removing the Display AssemblyRemoving the LCD Module Removing the LCD Module Reassembly Notes Removing the Top Case Removing the Top Case10. Detaching the Bottom Case Technology Code DD Removing the CPU and Motherboard11. Removing the CPU and Motherboard Storing the Serial Number Electronically Installing a New Serial Number Label Removing Bottom Case Components Removing Other ComponentsRemoving Display Components Removing Top Case ComponentsLED PCA Modem PCA Motherboard RAM Board Removal ProceduresHP OmniBook XE2 Troubleshooting and Diagnostics Troubleshooting the Problem TroubleshootingVerifying the Repair Bios Setup Suggestions for TroubleshootingScope of Diagnostic Tools Power-On DMI/TopTools Self-Test If installedSymptom Troubleshooting SuggestionsStartup Repair Center Comments Power/BatteryCall Center Suggestions Repair Center Likely CausesTouch pad Floppy drive Call Center SuggestionsSerial/Parallel Miscellaneous Accessories OmniBook Diagnostic Program Diagnostic ToolsCreating a Diagnostic Floppy Disk Enter Running the Diagnostic TestCode Suggestions System Tests OmniBook Diagnostic Error CodesHard Disk Tests SMBus Tests IR Tests FIR enabled, undocked Power-On Self-TestPost Description Post Terminal-Error Beep CodesPost Messages Beep Codes02B0 Diskette drive a error 02B1 Diskette drive B error Message Description Press F1 to resume, F2 to Setup, F3 for previousDesktop Management Interface DMI Installing the DMI PackageUninstalling the DMI Package Using the DMI InterfaceContents of the DMI Package Running the Bios Setup Utility Bios Setup UtilityBios Setup Menus and Parameters Security Menu Power APM MenuExit Menu Boot MenuPage Exploded View Except Display Components Exploded View Display Components Exploded View Motherboard Components Technology Code OmniBook XE Replaceable Parts HP Part NumberHP Exchange Part Number DescriptionLCD CVR, ADI 12 TFT LCD CVR, CPT 14 TFT DC/DD PCA, NO-MODEM Layer Accessory Replaceable Parts Order From Cover, Label ProtectQuanta Part Number Order From Quanta Description Part Number Order From Quanta Part Number Reference LCD BKT, CPT 14 TFT DC/DD/DE DOOR, RAM Quanta Part NumberLCD CVR, CPT 14 TFT LCD Bezel Password Removal Policy OmniBook XE LCD Guidelines TFT Hewlett-Packard Display Quality StatementImperfections Not Allowed Type of Imperfection Mechanical Imperfections Details OmniBook XE Technology CodesPart Number P F1753-90004